113210 – Libre Office 5.4.2 won't launch in Windows 10 Educator 64 bit

Bug 113210 - Libre Office 5.4.2 won't launch in Windows 10 Educator 64 bit

Summary: Libre Office 5.4.2 won't launch in Windows 10 Educator 64 bit

Status:	RESOLVED WORKSFORME

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	Installation (show other bugs)
Version: (earliest affected)	5.4.2.2 release
Hardware:	x86 (IA32) Windows (All)

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2017-10-18 00:22 UTC by reszl5rt
Modified:	2017-11-27 10:53 UTC (History)
CC List:	1 user (show)

See Also:	114049
Crash report or crash signature:

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Description reszl5rt 2017-10-18 00:22:59 UTC

Description:
Successful install of LibreOffice 5.4.2.  When attempting to start, blank screen is displayed.  "Program is not responding" per Windows.  Restarted computer, repaired program with download, same results.

Steps to Reproduce:
1.Launch program
2.
3.

Actual Results:  
no operation

Expected Results:
Program start


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0

Comment 1 Xisco Faulí 2017-10-18 09:11:20 UTC Comment hidden (obsolete)

Is it possible to launch LibreOffice in Safe mode form the start menu?
Could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present

Comment 2 reszl5rt 2017-10-19 00:20:11 UTC

Installed 32 bit version, it ran fine.  Uninstalled 32 bit version and re-installed 64 bit version.  Now 64 bit version starts/runs fine!  Unable to reproduce failure.

Comment 3 Adolfo Jayme Barrientos 2017-10-20 09:34:36 UTC

Closing as irreproducible, then.