Description: LibreOffice crashes either because of the dde linking of text modules or the formatting of templates; when opening a document with dde linked paragraphs or documents with just the origin paragraps, it works once but then all of a sudden writer is crashing Steps to Reproduce: 1.format two different templates 2.use one of them to create text modules 3.open a document of the second template 4.create a text paragraph or two in a document based on the first template 5.copy the text and paste it as dde link into the document based on the second template 6. save everything; 7. create 5 ore more documents with text paragraphs to copy and paste into the document based on the second template - again as dde links 8. save, close every document 9. re-open the document with dde links and save it under different name; perhaps you have to re-open the document several times until the crash happens Actual Results: LibreOffice or LibreOffice writer only crashed I then saved the user profile under different name, so a new profile had been set-up; I copied the self-created templates into the new profile; LibreOffice crashed again by opening one of the above mentioned documents; I removed LibreOffice through the Microsoft System Control, loaded LibreOffice again and installed it; it seemed to work. Now it crashes again Expected Results: I followed the writer help instructions for creating templates and linking text modules between writer documents; I even went through the PDF tutorials, which I found in the Internet. So writer should work properly Reproducible: Sometimes User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Not sure, which Release I have (it says only 5.3) and I cannot select in the referring box User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Created attachment 137376 [details] document with dde links and document with removed links Thank you for responding. I am attaching a version of the document with dde links and an identical one, in which I have removed the connections. I could not open the first document without having writer crashing, only when I select not to actualize the links, then I can open it. I can also send you the dde origin modules. Best regards Cornelia
Created attachment 137377 [details] document with dde links sorry, but I am not sure how to handle this website dialogues properly
I can't reproduce it in Version: 5.4.2.2 Build ID: 1:5.4.2~rc2-0ubuntu0.17.04.1~lo2 CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk3; Locale: es-ES (ca_ES.UTF-8); Calc: group What happens if you open the linked files individually as you would do with any other file? Does any of them crash ?
Created attachment 137378 [details] the source for "Tag 1" paragraph
(In reply to Xisco Faulí from comment #4) > I can't reproduce it in > > Version: 5.4.2.2 > Build ID: 1:5.4.2~rc2-0ubuntu0.17.04.1~lo2 > CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk3; > Locale: es-ES (ca_ES.UTF-8); Calc: group > > What happens if you open the linked files individually as you would do with > any other file? Does any of them crash ? It is as follows: We need documents with different trekking routes; they share some of the stages. As there are changes (of the environment; of the restaurants during the treks, the accommodations a.s.o.), I want to have one location only to make changes to having all documents with the referring stage in them automatically updated. This is why I have one large document with all the stages from day 1 to day 10. Each stage has an own source document - small documents with only one stage. I try to open one single document - be it the one with all stages, or one of the source documents. The latter may open without a problem, but even those may lead to a crash. The one document with all the dde links is definitely causing crashes, and I can only open it, when I select not to update the linked content. Then I check the dde link paths - everything all right.
I can reproduce it in Version: 6.0.0.0.alpha1+ Build ID: d30522e46ca884e9bc74af21711d9537e8118859 CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk3; Locale: ca-ES (ca_ES.UTF-8); Calc: group Steps to reproduce: 1. Open attachment 137377 [details] ( Document 1 ) 2. Open attachment 137378 [details] ( Document 2 ) 3. In the first document, go to Edit - Links and change the path of the first link to point to the second document 4. Close Edit link dialog 5. Close document 2 6. CRASH
Reproduced back to LibreOffice 3.3.0 OOO330m19 (Build:6) tag libreoffice-3.3.0.4
Created attachment 137383 [details] gdb backtrace
Dear Cornelia, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Dear Cornelia, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Still reproducible in Version: 7.2.0.0.beta1+ / LibreOffice Community Build ID: d376297c643785564e7bda1a74b573c35ade6cb8 CPU threads: 4; OS: Linux 5.7; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
when I attempt to open an Open Office doc., I have to first RECOVER it, then I OFTEN get message that can't open, and shows this link: files:///C:/Program%20Files%20(x86)/OpenOffice%/204/Program/..Program/oleautobridge.uno.dll Sometimes I can open in WordPad, but most often not, and the document is lost (to me). HELP, PLEASE!! THANK YOU!!!!
(In reply to Ree from comment #13) > when I attempt to open an Open Office doc., I have to first RECOVER it, then > I OFTEN get message that can't open, and shows this link: > files:///C:/Program%20Files%20(x86)/OpenOffice%/204/Program/..Program/ > oleautobridge.uno.dll > Sometimes I can open in WordPad, but most often not, and the document is > lost (to me). > HELP, PLEASE!! > THANK YOU!!!! You are using OpenOffice, not LibreOffice. It's not the same thing. This bug reporting tools is for LibreOffice. Download LibreOffice, open the document with LibreOffice and see if the document open well. https://www.libreoffice.org/download/download-libreoffice/