Bug 113989 - LibreOffice crashes when system wakes up
Summary: LibreOffice crashes when system wakes up
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-11-22 10:06 UTC by Saren Tasciyan
Modified: 2018-09-06 03:09 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description Saren Tasciyan 2017-11-22 10:06:17 UTC
Hi,

On my Ubuntu 16.04 LTS LO crashes reproducibly when my system goes to sleep (suspend) and wakes up. The crash happens after wake up shortly after 1-2 seconds. If I log in immediately, I see the crash happening (LO goes to document recovery mode). If I don't login immediately I find LO in document recovery mode already. I guess, user logging into system is not the trigger but the wake up process itself.

I tried gdb debugging.
1) Run LO.
2) gdb
3) attach <pid>
4) Suspend the system
5) Login to see crash

LO doesn't crash with gdb attached but freezes. It doesn't recover from the freeze.

I am stuck at this point. I have never lost data due to this but it is annoying (therefore the severity "normal").

Best,
Saren
Comment 1 Aron Budea 2017-11-23 20:09:14 UTC
Tested with LO 5.4.3.2 (TDF build) / Ubuntu 17.04, and encountered no crash when the computer came back from sleep.
Comment 2 Kevin Suo 2017-11-27 05:24:46 UTC
No crash for me in Fedora 26, 

Version: 6.1.0.0.alpha0+
Build ID:d8c0051c6c0400aae6e0a440e83c2c29979347f7
CPU 线程:4; 操作系统:Linux 4.13; UI 渲染:默认; VCL: gtk2; 
Locale: zh-CN (zh_CN.UTF-8); Calc: group threaded
Comment 3 Xisco Faulí 2018-01-29 09:11:32 UTC
Hi Saren Tasciyan,
Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongsidethe standard version.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build
Comment 4 QA Administrators 2018-07-31 09:38:47 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-09-03 14:56:19 UTC Comment hidden (obsolete)
Comment 6 Aron Budea 2018-09-06 03:09:33 UTC
Looking back at this, it seems kind of similar to bug 119028, which is OpenGL-only, and I haven't been able to test it on Linux.