Description: Crash on personalization I wanted to change the theme of LO, like I've done before installing v 5.3.7. However after installing v 5.3.7 and following the theme personalization flow (see below), LO quits. Follow this order to get the crash: Open LO; Open Preferences; Open LibreOffice tab; Click on Personalization; Click the Own Theme radio button; Click the Select Theme button; Paste in one of the theme URLs below, into the Theme Address box; Click OK in that window; LO crashes. Alternatively, it stalls at "Searching please wait". _______________ LibreOffice skins are Firefox themes. Breeze Dark https://addons.mozilla.org/en-US/firefox/addon/breeze-dark/ Steps to Reproduce: Open LO; Open Preferences; Open LibreOffice tab; Click on Personalization; Click the Own Theme radio button; Click the Select Theme button; Paste in one of the theme URLs below, into the Theme Address box; Click OK in that window; LO crashes. Alternatively, it stalls at "Searching please wait". _______________ LibreOffice skins are Firefox themes. Breeze Dark https://addons.mozilla.org/en-US/firefox/addon/breeze-dark/ Actual Results: LO crashes. Alternatively, it stalls at "Searching please wait". Expected Results: LO theme changes. Reproducible: Always User Profile Reset: No Additional Info: This has worked before v 5.3.7. I have kept the crash report, if needed. User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:57.0) Gecko/20100101 Firefox/57.0
I can reproduce this with LO5362 on OSX 10.13. Please indicate with which version of LO and which OS this worked previously, so that I can test whether this is a regression on OSX.
I can also reproduce this with LO5251 and the given link, so perhaps the problem is the theme itself rather than LibreOffice ?
I tried various themes, including this one: https://addons.mozilla.org/fr/firefox/addon/enlightenment-by-macindows/ and in various versions of LibreOffice, including : Version: 5.4.3.2 Build ID: 92a7159f7e4af62137622921e809f8546db437e5 CPU threads: 4; OS: Mac OS X 10.13.1; UI render: default; Locale: fr-FR (fr_FR.UTF-8); Calc: group Each time, LibreOffice hangs when validating the URL. All LO windows become unresponsive, not even the close/resize/expand buttons work, requiring force kill. I suspect a VCL scheduling problem.
As I can reproduce this with ersion: 5.2.5.1 Build ID: 0312e1a284a7d50ca85a365c316c7abbf20a4d22 Threads CPU : 4; Version de l'OS :Mac OS X 10.13.1; UI Render : par défaut; Locale : fr-FR (fr_FR.UTF-8); Calc: group Setting version field to that version as earliest in which problem detected (so far).
In Version 4.0.5.2 (Build ID: 5464147a081647a250913f19c0715bca595af2f) I can choose a URL, the theme isn't installed, or at least it doesn't display, but LibreOffice doesn't hang, so marking as regression.
I can confirm repeated crashing with my master 6.0 debug build. Enclosing backtrace.
Created attachment 138109 [details] lldb backtrace
Likely not a MacOS only bug & a duplicate. See bug 113385 & bug 105316
(In reply to Telesto from comment #8) > Likely not a MacOS only bug & a duplicate. See bug 113385 & bug 105316 Indeed, quite possibly a duplicate of bug 105316
Given the VCL:Window code in the backtrace, setting as DUP of 105316 *** This bug has been marked as a duplicate of bug 105316 ***
I have a: GNU/Linux Manjaro KDE Edition (17.0.6) KDE version Plasma: 5.11.3 KDE Frameworks: 5.40.0 Qt Version: 5.9.2 Kernel: 4.14.2-1-MANJARO OS type: 64 bits And I'm having the very same issues as explained here, but I don't need to cut connection to have a crash of LO as it happens with this other bugs. I think they aren't duplicates. It happens every time I try to select a theme, whatever theme (I have tried with 7 of them, I'm tired to try and watch LO crash!). I'm pluged to Internet, directly, have connection permanently, so it's not the same problem. Don't you think so?
I'm sorry, the LO data: Versión: 5.3.7.2.0+ Id. de compilación: 5.3.7-6 Subprocs. CPU: 4; SO: Linux 4.14; Repres. IU: predet.; VCL: kde4; Motor de trazado: HarfBuzz; Configuración regional: es-ES (es_ES.UTF-8); Calc: group
(In reply to Aldo Belus from comment #11) > I have a: > > GNU/Linux Manjaro KDE Edition (17.0.6) > KDE version Plasma: 5.11.3 > KDE Frameworks: 5.40.0 > Qt Version: 5.9.2 > Kernel: 4.14.2-1-MANJARO > OS type: 64 bits > > And I'm having the very same issues as explained here, but I don't need to > cut connection to have a crash of LO as it happens with this other bugs. > > I think they aren't duplicates. It happens every time I try to select a > theme, whatever theme (I have tried with 7 of them, I'm tired to try and > watch LO crash!). > > I'm pluged to Internet, directly, have connection permanently, so it's not > the same problem. > > Don't you think so? There are multiple ways to reproduce bug 105316 with different crash reports. It isn't limited to the initial steps to reproduce (see for example comment 5). The code isn't thread safe (bug 105316 comment 7 & 8), which makes a crash likely.. The crashing behaviour can differ a bit between operating systems, though. Feel free to open a new report if the issue still exists after a bug fix is released (for bug 105316)
(In reply to Alex Thurgood from comment #1) > I can reproduce this with LO5362 on OSX 10.13. > > Please indicate with which version of LO and which OS this worked > previously, so that I can test whether this is a regression on OSX. Alex, Sorry, I left out the MacOS. It was: MacOS 10.12.6 LO 5.3.7
(In reply to Alex Thurgood from comment #1) > I can reproduce this with LO5362 on OSX 10.13. > > Please indicate with which version of LO and which OS this worked > previously, so that I can test whether this is a regression on OSX. Alex, please ignore previous response. Sorry, the version that previously worked were: MacOS 10.12.5 LO 5.3.6 if my memory serves.