Bug 115621 - Warning box during Windows Installation of 5.4.5 and 6.0.1
Summary: Warning box during Windows Installation of 5.4.5 and 6.0.1
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.4.5.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-10 23:25 UTC by Mike B
Modified: 2021-03-19 08:18 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Mike B 2018-02-10 23:25:39 UTC
Description:
The following message appears near the end of Windows 10 installation for 5.4.5 and 6.0.1:

"Warning 1946. Property 'System.AppUserModel.ID' for shortcut 'LibreOffice.lnk' could not be set."

After dismissing (twice for 6.0.1), installation appears to complete normally and LO starts as expected. The desktop shortcut also works as expected. So ... what's the problem?

Note: 6.0.1 required installation of a Visual C runtime - related?

Computers: 6.0.1 installed on homebuilt (Gigabyte motherboard) desktop, Core2 Extreme, 8GB RAM, GTX 750ti video. 5.4.5 installed on ASUS i5 laptop, 4GB RAM, standard Intel graphics. Both are at Windows 10 1709 with all current updates (not Insider).

Steps to Reproduce:
1. Carry out normal Windows install upgrading previous version.
2. At about the point in the install where the desktop shortcut is created, the warning message box appears.
3. Dismiss (possibly twice) the message box.
4. Installation then appears to complete normally.

Actual Results:  
Message box with warning.

Expected Results:
Installation should complete without a warning message.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
First appeared during 5.4.5 installation on the ASUS laptop. Also appeared (requiring dismissal twice) during 6.0.1 installation on the desktop. In both cases, this occurred during an upgrade over an existing installation.

About LO info (from the launcher screen):

Version: 6.0.1.1 (x64)
Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: en-US (en_US); Calc: group

Have not tried resetting UserProfile yet. However, the warning appears not to affect LO operation - it's an annoyance during installation that appears to be related to creation of the desktop (and possibly Start Menu) shortcut(s).

OpenGL cannot be disabled for the 750ti GPU; OpenGL Rendering CPU is currently set to "Auto-select" though there is only one choice available. Filing bug from the desktop with GTX 750ti; no OpenGL info available for laptop.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
Comment 1 Mike B 2018-02-12 16:11:37 UTC
In the laptop, I manually uninstalled LO from the Apps list, deleted all remaining LO folders from Program Files (x86) [empty] and use profile. Then downloaded a fresh 5.4.5.1 installer on 2/12/2018. It works correctly (no warning when creating desktop shortcut). So it might have been an ephemeral glitch, or related to installing as an upgrade over the previous installation. In any case, marking resolved because it appears to be related to some system configuration issue rather than LO. Windows 10 Home 1709.