Bug 119307 - CONFIGURATION: CRASH when try to change UI language
Summary: CONFIGURATION: CRASH when try to change UI language
Status: RESOLVED DUPLICATE of bug 120507
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2018-08-16 05:50 UTC by Rainer Bielefeld Retired
Modified: 2018-12-11 09:59 UTC (History)
2 users (show)

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Description Rainer Bielefeld Retired 2018-08-16 05:50:09 UTC 
Steps how to reproduce with server installation of Version: 6.1.0.3 (x64)
Build-ID: efb621ed25068d70781dc026f7e9c5187a4decd1
CPU-Threads: 4; BS: Windows 6.1; UI-Render: GL; 
Gebietsschema: de-DE (de_DE); Calc: group threaded, Tango theme:

1. Launch LibO from Desktop Icon 
2. Menu 'Tools ->Options -> Language Settings -> Languages'
   CRASH                                                                   😥

a) That also happens with newly created user profile

6.1.0.3 does not like my Desktop Computer
Comment 1 Xisco Faulí 2018-08-16 07:12:46 UTC 
- Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL

- Do you get any crashreport link?

- Could you please get a backtrace as explained here: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg ?
Comment 2 Rainer Bielefeld Retired 2018-08-16 08:16:25 UTC 
(In reply to Xisco Faulí from comment #1)
No crashreport link
Too few time currently for backtrace, may be I can do that in 2 or 3 weeks.
Comment 3 Julien Nabet 2018-08-16 08:19:42 UTC 
I'm asking just in case because I know the great job you did on QA LO during many years, did you check you had the latest graphic card drivers?
Indeed, since LO uses OpenGL, it can be related.
Of course, Xisco's suggestion will help to confirm this.
If it's the case and if you indeed have last graphic card drivers, "locate <user profile>/cache/opengl_device.log, and attach it to the bug report." (quote from https://wiki.documentfoundation.org/QA/FirstSteps)
Comment 4 Rainer Bielefeld Retired 2018-08-16 18:47:42 UTC 
(In reply to Julien Nabet from comment #3)
> ... last graphic card drivers ...

That might be a reason, I will to some tests next week.
Comment 5 Xisco Faulí 2018-08-20 16:16:36 UTC 
Hello Rainer Bielfeld,
Any update here?
Comment 6 Gerhard Weydt 2018-12-11 01:54:00 UTC 
Cannot reproduce it with LibO 6.1.0.3 on Windows 10 X64. I even changed the language to swedish, and it worked, the menues are in swedish. So there must be some other reasons than Libo that cause the trouble.
Comment 7 Xisco Faulí 2018-12-11 09:59:43 UTC 
it looks similar to bug 120507.
Closing as RESOLVED DUPLICATED

*** This bug has been marked as a duplicate of bug 120507 ***