Description: During Win7 system shutdown attempts I get a popup about 90% of the time: soffice.bin - Application Error The exception unknown software exception (0x40000015) occurred in the application at location 0xe689eacf. Click on OK to terminate the program This popup prevents the system from shutting down. :( It has been like this for perhpas almost a year through several version upgrades. LibreOffice 6.1.0.3 on Windows 7 Professional 64-bit. Running QuickStart.exe on startup. Steps to Reproduce: 1. Enable QuickStart.exe 2. Reboot system. 3. Shutdown System. Actual Results: soffice.bin - Application Error Get blocking dialog popup: The exception unknown software exception (0x40000015) occurred in the application at location 0xe689eacf. Click on OK to terminate the program This popup prevents the system from shutting down. :( Expected Results: It should have shut down and allowed system to shutdown. Reproducible: Sometimes User Profile Reset: No OpenGL enabled: Yes Additional Info: Version: 6.1.0.3 (x64) Build ID: efb621ed25068d70781dc026f7e9c5187a4decd1 CPU threads: 4; OS: Windows 6.1; UI render: default; Locale: en-US (en_US); Calc: group threaded Renderer: Intel(R) HD Graphics 3000 Vendor: Intel Memory: 2108 MB Version: 3.1.0 - Build 9.17.10.3040 Shading language version: 1.40 - Intel Build 9.17.10.3040
Reproduced in 2 places (Windows 7 x64) Version: 6.0.6.2 (x64) Build ID: 0c292870b25a325b5ed35f6b45599d2ea4458e77
Reproduced with 6.0.4 Version: 6.0.4.2 (x64) Build ID: 9b0d9b32d5dcda91d2f1a96dc04c645c450872bf Steps to Reproduce (one behavior): 1. Enable QuickStart.exe 2. Reboot system. 3. Close all documents LibreOffice. 4. Reboot or Shutdown. 5. Actual Results: soffice.bin - Application Error Steps to Reproduce (second behavior): 1. Enable QuickStart.exe 2. Reboot or relogin. 3. Open the document LibreOffice. 4. Reboot or relogin. 5. Actual Results: LibreOffice Document Recovery
Reproduced with 6.0.0.0.alpha1 Version: 6.0.0.0.alpha1 (x64) Build ID: c1d1f859b268f650143d48f294999cda0fa57350 CPU threads: 2; ОС:Windows 6.1; UI render: default;
Starting with LO v6.* on my Win7-x86 Ultimate PC, on shutdown I received the soffice.bin error - The exception unknown software exception (0x40000015) occurred in the application at location 0x70ad91fx. This error appeared 2-3 LO versions ago, disappeared on the last major revision, but has now reappeared in v6.*.
This problem appears EVERY time I restart or shutdown Windows 7. It appeared in several versions in a role. Today I have upgraded to 6.1.2.1 and problem persists, that is why I added the comment. In my case, after Windows Shutdown/Restart: Dialog title: DDE Server Windows: soffice.bin - Application Error Dialog body: The exception unknown software exception (0x40000015) occurred in the application at location 0xf9c3eacf. Click on OK to terminate the program. ===== Help | About =============================== Version: 6.1.2.1 (x64) Build ID: 65905a128db06ba48db947242809d14d3f9a93fe CPU threads: 3; OS: Windows 6.1; UI render: default; Locale: sl-SI (sl_SI); Calc: group threaded ==================================================
In companies with Windows workstations this is a show-stopper. The quick starter is mandatory there, so that one has a similar fast start behavior of LO as with MSO. Otherwise the acceptance is not given. If then also still every time an error message pops up during the shutdown, which prevents shutdown and then there also still stands that LO causes that... . I can reproduce this on different Win7 and Win10 PCs, currently with LO 6.1.2.1 (x864). Of course, I also come to this result if a document is open during shutdown. Sure, then soffice.bin is also started. Therefore I cannot switch about 200 workstation PCs to 6.x. We still use 5.3.7 there.
Created attachment 145967 [details] Windows error message during shutdown, German version Attachment added
*** This bug has been marked as a duplicate of bug 118573 ***