Bug 119893 - LibreOffice silently quits upon start (OpenGL)
Summary: LibreOffice silently quits upon start (OpenGL)
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
6.0.6.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-15 05:00 UTC by Emeline Sipler
Modified: 2018-09-18 05:14 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments

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Description Emeline Sipler 2018-09-15 05:00:24 UTC
Description:
LibreOffice silently quits upon start, no matter how one starts it. Works well in safe mode though.

Steps to Reproduce:
1.Start LO from menu
2.See the loading window for a few seconds


Actual Results:
LO quits with no error message

Expected Results:
LO shows a window


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 Emeline Sipler 2018-09-15 05:01:44 UTC
OS: Windows 10 1803
Comment 2 Roman Kuznetsov 2018-09-15 15:13:46 UTC
(In reply to gorelov.rs from comment #1)
> OS: Windows 10 1803

Windows 10 Pro?
Comment 3 MM 2018-09-15 20:29:47 UTC
Can you check the taskmanager and see if the LO task really quit or if it's still active somehow ?!
Then, try running it with opengl off (or renaming the profile) and see if it works.
Comment 4 Emeline Sipler 2018-09-16 03:20:12 UTC
It helps to turn off opengl. I'm sorry to trouble you. https://wiki.documentfoundation.org/OpenGL#Crash_on_program_start
Comment 5 MM 2018-09-16 07:03:26 UTC
It still might be a bug. I just had the same issue on win10 with 6.1.1 under vbox and opengl on. LO doesn't quit, but hangs in the background doing nothing.
Comment 6 Emeline Sipler 2018-09-16 07:17:03 UTC
(In reply to MM from comment #5)
> It still might be a bug. I just had the same issue on win10 with 6.1.1 under
> vbox and opengl on. LO doesn't quit, but hangs in the background doing
> nothing.

It does quit and it doesn't hang in the background for me.
Comment 7 Xisco Faulí 2018-09-17 09:05:04 UTC
(In reply to gorelov.rs from comment #4)
> It helps to turn off opengl. I'm sorry to trouble you.
> https://wiki.documentfoundation.org/OpenGL#Crash_on_program_start

Could you please share the information about your OpenGl -> https://wiki.documentfoundation.org/OpenGL#Windows ?

Putting back to NEEDINFO
Comment 8 Emeline Sipler 2018-09-17 09:34:27 UTC
Renderer: Intel(R) HD Graphics 610
Vendor: Intel
Memory: 1024 MB
Version: 4.4.0 - Build 21.20.16.4565
Shading language version: 4.40 - Build 21.20.16.4565


Max texture size: 16384 x 16384
Max vertex texture image units: 32
Max texture image units: 32
Max geometry texture units: 32
Max anisotropic filtering value: 16
Max viewport size: 16384 x 16384
Max Clip Distances: 8
Max samples: 16


GL Extensions: 232
\i0 

GL_ARB_tessellation_shader
GL_ARB_half_float_pixel
GL_EXT_compiled_vertex_array
GL_KHR_texture_compression_astc_hdr
GL_KHR_texture_compression_astc_ldr
GL_WIN_swap_hint
GL_EXT_packed_depth_stencil
GL_EXT_texture_lod_bias
GL_EXT_direct_state_access
GL_INTEL_map_texture
GL_ARB_color_buffer_float
GL_ARB_shader_image_load_store
GL_ARB_texture_compression_bptc
GL_ARB_texture_compression_rgtc
GL_ARB_draw_instanced
GL_ARB_derivative_control
GL_EXT_draw_buffers2
GL_ARB_viewport_array
GL_ARB_gpu_shader_fp64
GL_EXT_texture_shared_exponent
GL_ARB_draw_elements_base_vertex
GL_ARB_arrays_of_arrays
GL_ARB_vertex_type_10f_11f_11f_rev
GL_ARB_window_pos
GL_ARB_explicit_attrib_location
GL_ARB_texture_float
GL_INTEL_conservative_rasterization
GL_ARB_point_parameters
GL_ARB_texture_compression
GL_EXT_transform_feedback
GL_ARB_depth_buffer_float
GL_EXT_timer_query
WGL_EXT_create_context_es_profile
GL_ARB_vertex_buffer_object
GL_EXT_packed_float
GL_ARB_pixel_buffer_object
WGL_ARB_create_context_robustness
GL_INTEL_multi_rate_fragment_shader
GL_ARB_separate_shader_objects
GL_ARB_buffer_storage
GL_ARB_query_buffer_object
GL_ARB_fragment_program_shadow
WGL_EXT_swap_control
GL_ARB_shading_language_100
GL_ARB_program_interface_query
WGL_ARB_extensions_string
GL_KHR_debug
GL_ARB_compute_shader
GL_ARB_texture_storage
GL_EXT_packed_pixels
GL_EXT_blend_func_separate
GL_ARB_gpu_shader5
GL_INTEL_fragment_shader_ordering
GL_EXT_texture3D
GL_ARB_texture_env_crossbar
GL_EXT_stencil_wrap
GL_EXT_shader_framebuffer_fetch
GL_ARB_ES3_compatibility
GL_ARB_fragment_shader_interlock
GL_ARB_texture_swizzle
GL_ARB_transpose_matrix
GL_ARB_cl_event
GL_EXT_texture_compression_s3tc
GL_ARB_vertex_program
GL_EXT_texture_sRGB
WGL_EXT_pixel_format_packed_float
WGL_EXT_swap_control_tear
GL_ARB_texture_rectangle
GL_ARB_depth_clamp
GL_ARB_shading_language_packing
GL_ARB_texture_cube_map_array
GL_ARB_framebuffer_sRGB
GL_ARB_texture_env_add
GL_ARB_texture_rg
GL_ARB_framebuffer_no_attachments
GL_ARB_blend_func_extended
WGL_EXT_extensions_string
GL_ARB_vertex_attrib_64bit
GL_EXT_texture_sRGB_decode
GL_ARB_multi_draw_indirect
GL_ARB_texture_gather
GL_ARB_half_float_vertex
GL_SGIS_texture_edge_clamp
WGL_EXT_create_context_es2_profile
GL_ARB_debug_output
GL_ARB_texture_cube_map
GL_EXT_shadow_funcs
GL_SGIS_texture_lod
GL_EXT_texture_filter_anisotropic
GL_EXT_multi_draw_arrays
GL_ARB_invalidate_subdata
GL_EXT_texture_rectangle
GL_ARB_robustness_isolation
GL_ARB_vertex_array_object
GL_ARB_explicit_uniform_location
GL_ARB_shadow
GL_ARB_vertex_array_bgra
GL_SGIS_generate_mipmap
GL_EXT_blend_minmax
WGL_ARB_pixel_format
GL_ARB_texture_query_levels
GL_ARB_point_sprite
GL_ARB_depth_texture
GL_ARB_fragment_layer_viewport
GL_ARB_copy_buffer
WGL_ARB_make_current_read
WGL_ARB_pixel_format_float
GL_ARB_indirect_parameters
GL_ARB_bindless_texture
GL_3DFX_texture_compression_FXT1
GL_ARB_robustness
GL_ARB_get_program_binary
GL_INTEL_performance_query
GL_ARB_transform_feedback2
GL_ARB_transform_feedback3
WGL_ARB_pbuffer
GL_ARB_vertex_attrib_binding
GL_ARB_map_buffer_range
GL_ARB_occlusion_query
WGL_ARB_create_context
GL_ARB_fragment_shader
GL_ARB_draw_buffers
GL_ARB_texture_border_clamp
GL_SUN_multi_draw_arrays
GL_AMD_vertex_shader_viewport_index
GL_ARB_copy_image
GL_EXT_clip_volume_hint
GL_ARB_vertex_shader
GL_ARB_texture_mirrored_repeat
GL_EXT_fog_coord
GL_ARB_fragment_program
GL_EXT_framebuffer_blit
GL_ARB_draw_indirect
GL_KHR_blend_equation_advanced
GL_ARB_geometry_shader4
GL_ATI_separate_stencil
GL_ARB_shading_language_420pack
GL_ARB_base_instance
GL_ARB_texture_env_combine
GL_EXT_abgr
GL_EXT_bgra
GL_ARB_texture_non_power_of_two
GL_ARB_texture_barrier
GL_EXT_texture_edge_clamp
GL_ARB_seamless_cubemap_per_texture
GL_ARB_sync
GL_ARB_texture_query_lod
GL_ARB_clear_buffer_object
GL_EXT_separate_specular_color
GL_EXT_framebuffer_object
GL_EXT_texture_integer
GL_NV_conditional_render
GL_ARB_draw_buffers_blend
GL_ARB_texture_stencil8
GL_EXT_blend_color
GL_ARB_sample_shading
WGL_EXT_depth_float
GL_EXT_gpu_program_parameters
GL_ARB_internalformat_query
GL_ARB_timer_query
GL_NV_texgen_reflection
GL_ARB_robust_buffer_access_behavior
GL_EXT_blend_subtract
GL_ARB_shader_subroutine
GL_ARB_conservative_depth
GL_EXT_gpu_shader4
WGL_ARB_multisample
GL_ARB_texture_buffer_range
GL_EXT_secondary_color
WGL_INTEL_cl_sharing
GL_EXT_texture_storage
GL_ARB_texture_mirror_clamp_to_edge
GL_ARB_shader_precision
GL_ARB_clip_control
GL_ARB_post_depth_coverage
GL_INTEL_framebuffer_CMAA
GL_EXT_texture_swizzle
GL_ARB_provoking_vertex
GL_ARB_stencil_texturing
GL_ARB_texture_view
GL_NV_blend_square
GL_ARB_internalformat_query2
GL_ARB_shader_image_size
GL_EXT_polygon_offset_clamp
GL_EXT_texture_env_combine
GL_EXT_draw_range_elements
GL_EXT_texture_env_add
GL_AMD_vertex_shader_layer
GL_ARB_compressed_texture_pixel_storage
GL_ARB_multisample
GL_ARB_shader_objects
WGL_NV_DX_interop
GL_EXT_geometry_shader4
GL_AMD_depth_clamp_separate
GL_ARB_texture_env_dot3
GL_NV_primitive_restart
GL_EXT_rescale_normal
GL_EXT_blend_equation_separate
GL_ARB_vertex_type_2_10_10_10_rev
GL_ARB_shader_storage_buffer_object
WGL_ARB_create_context_profile
WGL_ARB_buffer_region
GL_ARB_transform_feedback_instanced
GL_ARB_texture_buffer_object_rgb32
GL_ARB_instanced_arrays
GL_KHR_blend_equation_advanced_coherent
GL_ARB_texture_storage_multisample
GL_IBM_texture_mirrored_repeat
GL_ARB_shader_stencil_export
GL_ARB_ES2_compatibility
GL_ARB_uniform_buffer_object
GL_EXT_framebuffer_multisample
GL_ARB_texture_multisample
GL_ARB_shader_atomic_counters
GL_EXT_shader_integer_mix
GL_EXT_stencil_two_side
GL_ARB_map_buffer_alignment
GL_ARB_sampler_objects
GL_ARB_occlusion_query2
GL_ARB_framebuffer_object
GL_ARB_enhanced_layouts
WGL_ARB_framebuffer_sRGB
GL_ARB_multi_bind
WGL_NV_DX_interop2
GL_ARB_multitexture
GL_EXT_texture_array
GL_ARB_seamless_cube_map
GL_EXT_texture_snorm
GL_ARB_texture_rgb10_a2ui
GL_ARB_fragment_coord_conventions
GL_ARB_clear_texture
GL_ARB_shader_bit_encoding

Core features
v3.0 (100 % - 23/23)
v3.1 (100 % - 8/8)
v3.2 (100 % - 10/10)
v3.3 (100 % - 10/10)
v4.0 (100 % - 14/14)
v4.1 (100 % - 7/7)
v4.2 (100 % - 13/13)
v4.3 (100 % - 23/23)
v4.4 (100 % - 10/10)
v4.5 (27 % - 3/11)
v4.6 (9 % - 1/11)
vARB 2015 (16 % - 2/12)
OpenGL driver version check (Current: 0, Latest known: ):
 Latest version of display drivers found 
 According the database, you are running the latest display drivers for your video card.
Extension verification: 
 GL_EXT_provoking_vertex  was not found, but has the entry point  glProvokingVertexEXT  
 GL_EXT_subtexture  was not found, but has the entry point  glTexSubImage1DEXT  
 GL_EXT_subtexture  was not found, but has the entry point  glTexSubImage2DEXT  
 GL_EXT_subtexture  was not found, but has the entry point  glTexSubImage3DEXT  
 GL_EXT_shader_image_load_store  was not found, but has the entry point  glBindImageTextureEXT  
 GL_EXT_shader_image_load_store  was not found, but has the entry point  glMemoryBarrierEXT  
 GL_OES_single_precision  was not found, but has the entry point  glClearDepthfOES  
 GL_OES_single_precision  was not found, but has the entry point  glClipPlanefOES  
 GL_OES_single_precision  was not found, but has the entry point  glDepthRangefOES  
 GL_OES_single_precision  was not found, but has the entry point  glFrustumfOES  
 GL_OES_single_precision  was not found, but has the entry point  glGetClipPlanefOES  
 GL_OES_single_precision  was not found, but has the entry point  glOrthofOES  
 GL_EXT_copy_texture  was not found, but has the entry point  glCopyTexImage1DEXT  
 GL_EXT_copy_texture  was not found, but has the entry point  glCopyTexImage2DEXT  
 GL_EXT_copy_texture  was not found, but has the entry point  glCopyTexSubImage1DEXT  
 GL_EXT_copy_texture  was not found, but has the entry point  glCopyTexSubImage2DEXT  
 GL_EXT_copy_texture  was not found, but has the entry point  glCopyTexSubImage3DEXT  
 GL_EXT_vertex_attrib_64bit  was not found, but has the entry point  glVertexArrayVertexAttribLOffsetEXT  
 GL_ARB_imaging  was not found, but has the entry point  glBlendEquation  
 GL_ARB_texture_buffer_object  was not found, but has the entry point  glTexBufferARB  
 GL_EXT_texture_buffer_object  was not found, but has the entry point  glTexBufferEXT  
 GL_EXT_debug_marker  was not found, but has the entry point  glInsertEventMarkerEXT  
 GL_EXT_debug_marker  was not found, but has the entry point  glPopGroupMarkerEXT  
 GL_EXT_debug_marker  was not found, but has the entry point  glPushGroupMarkerEXT  
 GL_EXT_draw_instanced  was not found, but has the entry point  glDrawArraysInstancedEXT  
 GL_EXT_draw_instanced  was not found, but has the entry point  glDrawElementsInstancedEXT  
 GL_VERSION_1_2  was not found, but has the entry point  glCopyTexSubImage3D  
 GL_VERSION_1_2  was not found, but has the entry point  glDrawRangeElements  
 GL_VERSION_1_2  was not found, but has the entry point  glTexImage3D  
 GL_VERSION_1_2  was not found, but has the entry point  glTexSubImage3D  
 GL_VERSION_1_3  was not found, but has the entry point  glActiveTexture  
 GL_VERSION_1_3  was not found, but has the entry point  glClientActiveTexture  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexImage1D  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexImage2D  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexImage3D  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexSubImage1D  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexSubImage2D  
 GL_VERSION_1_3  was not found, but has the entry point  glCompressedTexSubImage3D  
 GL_VERSION_1_3  was not found, but has the entry point  glGetCompressedTexImage  
 GL_VERSION_1_3  was not found, but has the entry point  glLoadTransposeMatrixd  
 GL_VERSION_1_3  was not found, but has the entry point  glLoadTransposeMatrixf  
 GL_VERSION_1_3  was not found, but has the entry point  glMultTransposeMatrixd  
 GL_VERSION_1_3  was not found, but has the entry point  glMultTransposeMatrixf  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1d  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1dv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1f  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1fv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1i  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1iv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1s  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord1sv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2d  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2dv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2f  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2fv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2i  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2iv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2s  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord2sv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3d  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3dv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3f  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3fv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3i  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3iv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3s  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord3sv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4d  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4dv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4f  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4fv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4i  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4iv  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4s  
 GL_VERSION_1_3  was not found, but has the entry point  glMultiTexCoord4sv  
 GL_VERSION_1_3  was not found, but has the entry point  glSampleCoverage  
 GL_VERSION_1_4  was not found, but has the entry point  glBlendColor  
 GL_VERSION_1_4  was not found, but has the entry point  glBlendEquation  
 GL_VERSION_1_4  was not found, but has the entry point  glBlendFuncSeparate  
 GL_VERSION_1_4  was not found, but has the entry point  glFogCoordPointer  
 GL_VERSION_1_4  was not found, but has the entry point  glFogCoordd  
 GL_VERSION_1_4  was not found, but has the entry point  glFogCoorddv  
 GL_VERSION_1_4  was not found, but has the entry point  glFogCoordf  
 GL_VERSION_1_4  was not found, but has the entry point  glFogCoordfv  
 GL_VERSION_1_4  was not found, but has the entry point  glMultiDrawArrays  
 GL_VERSION_1_4  was not found, but has the entry point  glMultiDrawElements  
 GL_VERSION_1_4  was not found, but has the entry point  glPointParameterf  
 GL_VERSION_1_4  was not found, but has the entry point  glPointParameterfv  
 GL_VERSION_1_4  was not found, but has the entry point  glPointParameteri  
 GL_VERSION_1_4  was not found, but has the entry point  glPointParameteriv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3b  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3bv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3d  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3dv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3f  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3fv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3i  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3iv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3s  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3sv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3ub  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3ubv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3ui  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3uiv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3us  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColor3usv  
 GL_VERSION_1_4  was not found, but has the entry point  glSecondaryColorPointer  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2d  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2dv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2f  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2fv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2i  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2iv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2s  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos2sv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3d  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3dv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3f  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3fv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3i  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3iv  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3s  
 GL_VERSION_1_4  was not found, but has the entry point  glWindowPos3sv  
 GL_VERSION_1_5  was not found, but has the entry point  glBeginQuery  
 GL_VERSION_1_5  was not found, but has the entry point  glBindBuffer  
 GL_VERSION_1_5  was not found, but has the entry point  glBufferData  
 GL_VERSION_1_5  was not found, but has the entry point  glBufferSubData  
 GL_VERSION_1_5  was not found, but has the entry point  glDeleteBuffers  
 GL_VERSION_1_5  was not found, but has the entry point  glDeleteQueries  
 GL_VERSION_1_5  was not found, but has the entry point  glEndQuery  
 GL_VERSION_1_5  was not found, but has the entry point  glGenBuffers  
 GL_VERSION_1_5  was not found, but has the entry point  glGenQueries  
 GL_VERSION_1_5  was not found, but has the entry point  glGetBufferParameteriv  
 GL_VERSION_1_5  was not found, but has the entry point  glGetBufferPointerv  
 GL_VERSION_1_5  was not found, but has the entry point  glGetBufferSubData  
 GL_VERSION_1_5  was not found, but has the entry point  glGetQueryObjectiv  
 GL_VERSION_1_5  was not found, but has the entry point  glGetQueryObjectuiv  
 GL_VERSION_1_5  was not found, but has the entry point  glGetQueryiv  
 GL_VERSION_1_5  was not found, but has the entry point  glIsBuffer  
 GL_VERSION_1_5  was not found, but has the entry point  glIsQuery  
 GL_VERSION_1_5  was not found, but has the entry point  glMapBuffer  
 GL_VERSION_1_5  was not found, but has the entry point  glUnmapBuffer  
 GL_VERSION_2_0  was not found, but has the entry point  glAttachShader  
 GL_VERSION_2_0  was not found, but has the entry point  glBindAttribLocation  
 GL_VERSION_2_0  was not found, but has the entry point  glBlendEquationSeparate  
 GL_VERSION_2_0  was not found, but has the entry point  glCompileShader  
 GL_VERSION_2_0  was not found, but has the entry point  glCreateProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glCreateShader  
 GL_VERSION_2_0  was not found, but has the entry point  glDeleteProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glDeleteShader  
 GL_VERSION_2_0  was not found, but has the entry point  glDetachShader  
 GL_VERSION_2_0  was not found, but has the entry point  glDisableVertexAttribArray  
 GL_VERSION_2_0  was not found, but has the entry point  glDrawBuffers  
 GL_VERSION_2_0  was not found, but has the entry point  glEnableVertexAttribArray  
 GL_VERSION_2_0  was not found, but has the entry point  glGetActiveAttrib  
 GL_VERSION_2_0  was not found, but has the entry point  glGetActiveUniform  
 GL_VERSION_2_0  was not found, but has the entry point  glGetAttachedShaders  
 GL_VERSION_2_0  was not found, but has the entry point  glGetAttribLocation  
 GL_VERSION_2_0  was not found, but has the entry point  glGetProgramInfoLog  
 GL_VERSION_2_0  was not found, but has the entry point  glGetProgramiv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetShaderInfoLog  
 GL_VERSION_2_0  was not found, but has the entry point  glGetShaderSource  
 GL_VERSION_2_0  was not found, but has the entry point  glGetShaderiv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetUniformLocation  
 GL_VERSION_2_0  was not found, but has the entry point  glGetUniformfv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetUniformiv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetVertexAttribPointerv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetVertexAttribdv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetVertexAttribfv  
 GL_VERSION_2_0  was not found, but has the entry point  glGetVertexAttribiv  
 GL_VERSION_2_0  was not found, but has the entry point  glIsProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glIsShader  
 GL_VERSION_2_0  was not found, but has the entry point  glLinkProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glShaderSource  
 GL_VERSION_2_0  was not found, but has the entry point  glStencilFuncSeparate  
 GL_VERSION_2_0  was not found, but has the entry point  glStencilMaskSeparate  
 GL_VERSION_2_0  was not found, but has the entry point  glStencilOpSeparate  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform1f  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform1fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform1i  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform1iv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform2f  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform2fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform2i  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform2iv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform3f  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform3fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform3i  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform3iv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform4f  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform4fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform4i  
 GL_VERSION_2_0  was not found, but has the entry point  glUniform4iv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniformMatrix2fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniformMatrix3fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUniformMatrix4fv  
 GL_VERSION_2_0  was not found, but has the entry point  glUseProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glValidateProgram  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1d  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1dv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1f  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1fv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1s  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib1sv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2d  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2dv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2f  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2fv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2s  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib2sv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3d  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3dv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3f  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3fv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3s  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib3sv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nbv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Niv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nsv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nub  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nubv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nuiv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4Nusv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4bv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4d  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4dv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4f  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4fv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4iv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4s  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4sv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4ubv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4uiv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttrib4usv  
 GL_VERSION_2_0  was not found, but has the entry point  glVertexAttribPointer  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix2x3fv  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix2x4fv  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix3x2fv  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix3x4fv  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix4x2fv  
 GL_VERSION_2_1  was not found, but has the entry point  glUniformMatrix4x3fv  
 GL_VERSION_3_0  was not found, but has the entry point  glBeginConditionalRender  
 GL_VERSION_3_0  was not found, but has the entry point  glBeginTransformFeedback  
 GL_VERSION_3_0  was not found, but has the entry point  glBindFragDataLocation  
 GL_VERSION_3_0  was not found, but has the entry point  glClampColor  
 GL_VERSION_3_0  was not found, but has the entry point  glClearBufferfi  
 GL_VERSION_3_0  was not found, but has the entry point  glClearBufferfv  
 GL_VERSION_3_0  was not found, but has the entry point  glClearBufferiv  
 GL_VERSION_3_0  was not found, but has the entry point  glClearBufferuiv  
 GL_VERSION_3_0  was not found, but has the entry point  glColorMaski  
 GL_VERSION_3_0  was not found, but has the entry point  glDisablei  
 GL_VERSION_3_0  was not found, but has the entry point  glEnablei  
 GL_VERSION_3_0  was not found, but has the entry point  glEndConditionalRender  
 GL_VERSION_3_0  was not found, but has the entry point  glEndTransformFeedback  
 GL_VERSION_3_0  was not found, but has the entry point  glGetBooleani_v  
 GL_VERSION_3_0  was not found, but has the entry point  glGetFragDataLocation  
 GL_VERSION_3_0  was not found, but has the entry point  glGetStringi  
 GL_VERSION_3_0  was not found, but has the entry point  glGetTexParameterIiv  
 GL_VERSION_3_0  was not found, but has the entry point  glGetTexParameterIuiv  
 GL_VERSION_3_0  was not found, but has the entry point  glGetTransformFeedbackVarying  
 GL_VERSION_3_0  was not found, but has the entry point  glGetUniformuiv  
 GL_VERSION_3_0  was not found, but has the entry point  glGetVertexAttribIiv  
 GL_VERSION_3_0  was not found, but has the entry point  glGetVertexAttribIuiv  
 GL_VERSION_3_0  was not found, but has the entry point  glIsEnabledi  
 GL_VERSION_3_0  was not found, but has the entry point  glTexParameterIiv  
 GL_VERSION_3_0  was not found, but has the entry point  glTexParameterIuiv  
 GL_VERSION_3_0  was not found, but has the entry point  glTransformFeedbackVaryings  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform1ui  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform1uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform2ui  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform2uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform3ui  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform3uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform4ui  
 GL_VERSION_3_0  was not found, but has the entry point  glUniform4uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI1i  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI1iv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI1ui  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI1uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI2i  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI2iv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI2ui  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI2uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI3i  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI3iv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI3ui  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI3uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4bv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4i  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4iv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4sv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4ubv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4ui  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4uiv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribI4usv  
 GL_VERSION_3_0  was not found, but has the entry point  glVertexAttribIPointer  
 GL_VERSION_3_1  was not found, but has the entry point  glDrawArraysInstanced  
 GL_VERSION_3_1  was not found, but has the entry point  glDrawElementsInstanced  
 GL_VERSION_3_1  was not found, but has the entry point  glPrimitiveRestartIndex  
 GL_VERSION_3_1  was not found, but has the entry point  glTexBuffer  
 GL_VERSION_3_2  was not found, but has the entry point  glFramebufferTexture  
 GL_VERSION_3_2  was not found, but has the entry point  glGetBufferParameteri64v  
 GL_VERSION_3_2  was not found, but has the entry point  glGetInteger64i_v  
 GL_VERSION_3_3  was not found, but has the entry point  glVertexAttribDivisor  
 GL_VERSION_4_0  was not found, but has the entry point  glBlendEquationSeparatei  
 GL_VERSION_4_0  was not found, but has the entry point  glBlendEquationi  
 GL_VERSION_4_0  was not found, but has the entry point  glBlendFuncSeparatei  
 GL_VERSION_4_0  was not found, but has the entry point  glBlendFunci  
 GL_VERSION_4_0  was not found, but has the entry point  glMinSampleShading
Comment 9 Xisco Faulí 2018-09-17 11:14:05 UTC
Hi Julien,
I see you fixed bug 117477 by blacklisting the driver.
Should we do the same here?
Comment 10 Xisco Faulí 2018-09-17 11:18:17 UTC
Gorelov, thanks for providing the information.
could you copy and paste the contents of your C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log ?
Comment 11 Julien Nabet 2018-09-17 12:09:08 UTC
(In reply to Xisco Faulí from comment #9)
> Hi Julien,
> I see you fixed bug 117477 by blacklisting the driver.
> Should we do the same here?

Xisco: why not

Gorolov: could you check you got last Windows update but above all last graphic card drivers? (and specifically OpenGL ones)
If there was any update, please make the update and give it a new try.
Comment 12 Emeline Sipler 2018-09-18 04:07:15 UTC
Windows were up to date, but a graphic card driver was not. I've manually updated it and that fixed the problem.

opengl_device.log before:

DriverVersion: 21.20.16.4565
DriverDate: 12-10-2016
DeviceID: PCI\VEN_8086&DEV_5902&SUBSYS_36CC17AA&REV_04
AdapterVendorID: 0x8086
AdapterDeviceID: 0x5902
AdapterSubsysID: 0x36cc17aa
DeviceKey: System\CurrentControlSet\Control\Video\{D136358E-631E-11E8-932D-A703002744CD}\0000
DeviceString: Intel(R) HD Graphics 610

opengl_device.log after:

DriverVersion: 23.20.16.4849
DriverDate: 10-27-2017
DeviceID: PCI\VEN_8086&DEV_5902&SUBSYS_36CC17AA&REV_04
AdapterVendorID: 0x8086
AdapterDeviceID: 0x5902
AdapterSubsysID: 0x36cc17aa
DeviceKey: System\CurrentControlSet\Control\Video\{D136358E-631E-11E8-932D-A703002744CD}\0000
DeviceString: Intel(R) HD Graphics 610
Comment 13 Julien Nabet 2018-09-18 05:14:48 UTC
Thank you Roman for your feedback.
Let's put this one to WFM then. No need to blacklist all the old buggy drivers.