Bug 120496 - Initial scrolling in Finder in a remote file directory is slow
Summary: Initial scrolling in Finder in a remote file directory is slow
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.2.1 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: perf
Depends on:
Blocks: Network
  Show dependency treegraph
 
Reported: 2018-10-10 21:19 UTC by joe
Modified: 2022-12-29 06:10 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description joe 2018-10-10 21:19:33 UTC
Description:
Open File dialog gets very slow when scrolling list of files in a remote folder.

Steps to Reproduce:
1. Open File
2. navigate to another computer on the same network
3. find a folder with quite a few files (tested with 193 PDFs)
4. Scroll up and down repeatedly

Actual Results:
Slow loading and hanging while scrolling.

Expected Results:
Smooth and quick like local files.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
This has been happening for a while. Most recently 6.0 and 6.1.

After sitting for a while it seems to recover and allow for normal scrolling. Maybe it's busy trying to get info about every file and causing it to be slow?
Comment 1 Alex Thurgood 2018-10-11 07:08:50 UTC
Pretty sure this is a duplicate.
Comment 2 Alex Thurgood 2018-10-11 07:23:12 UTC
@Joe : please indicate how the remote share is mounted.

In your description of Step 2 "Navigate to another computer on the same network", Finder lists all available network shares under "Shared" in the Finder sidebar - however, these shares can use various network protocols to provide the share from the other computers/machines on the network.

Please indicate 

- the type of share (AFS, NFS, SMB, FTP, SSH, etc) 
- the access privileges on the share.
Comment 3 joe 2018-10-11 16:27:40 UTC
> - the type of share (AFS, NFS, SMB, FTP, SSH, etc) 

Standard Finder mount. Finder says:
Format: SMB (OS X)
Server: smb://<name>._smb._tcp.local/<name>
Kind: Volume

> - the access privileges on the share.

Read & Write

If you need more details let me know.
Comment 4 Alex Thurgood 2018-10-17 07:29:31 UTC
I can only reproduce this on the initial load of the first directory of a SMB mounted file share. Once the initial thumbnails have been produced, scrolling in any other subdirectory or other directory of the share appears to be normal.
Comment 5 Alex Thurgood 2018-10-17 07:29:47 UTC
Testd against 

Version: 6.2.0.0.alpha0+
Build ID: a6032ff5418ad66cc8fec10c636e32b124ee7864
CPU threads: 4; OS: Mac OS X 10.14; UI render: default; VCL: osx; 
Locale: fr-FR (fr_FR.UTF-8); Calc: threaded
Comment 6 QA Administrators 2019-10-18 02:39:52 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2021-10-18 03:48:41 UTC
Dear joe,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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