Bug 121846 - LibreOffice draw and libreOffice Impress do not start
Summary: LibreOffice draw and libreOffice Impress do not start
Status: RESOLVED DUPLICATE of bug 119408
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2018-12-01 18:12 UTC by Emilio
Modified: 2019-01-24 20:32 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Emilio 2018-12-01 18:12:52 UTC
Choosing "create draw document" from the soffice front page we obtain an error notification.
Choosing "create impress document" simply does not happen anything. 

All other document's type go well.

Steps to Reproduce:
1. Choose "create draw document" or open a document created with older release (.odg)

Actual Results:
loading component library <file:///opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so> failed.

Expected Results:
Opening of application "Draw"

Reproducible: Always

User Profile Reset: Yes

OpenGL enabled: Yes

Additional Info:
Linux Slackware kernel version 4.8.7

LibreOffice Versione:
Build ID: 86daf60bf00efa86ad547e59e09d6bb77c699acb
Thread CPU: 4; SO: Linux 4.8; Resa interfaccia: predefinito; VCL: kde4; 
Versione locale: it-IT (it_IT); Calc: threaded

The component libsdlo.so exists on the path, as you can see from these shell commands:
# ls -l /opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
-rwxr-xr-x 1 emilio emilio 8183704 ott 30 03:19 /opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
# file /opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
/opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so: ELF 64-bit LSB shared object, x86-64, version 1 (GNU/Linux), dynamically linked, BuildID[sha1]=4084ca26ae3881067de09880d02ae5e2b92258f4, stripped
# sum /opt/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
47830  7992
Comment 1 Xisco Faulí 2019-01-14 16:48:18 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 2 Emilio 2019-01-15 14:28:52 UTC
These are the steps I done:

1 ) - download the package LibreOffice_6.1.4_Linux_x86-64_rpm.tar.gz
2 ) - extract RPMS in /tmp/libreoffice
3 ) - extract install in /tmp as /tmp/install
4 ) - dowload the package /LibreOffice_6.1.4_Linux_x86-64_rpm_langpack_it.tar.gz
5 ) - extract RPMS in /tmp/libreoffice
6 ) - create $HOME/libreoffice (mkdir libreoffice)
7 ) - executed shell command:
$ /tmp/install -l /tmp/libreoffice libreoffice

All installation goes well. Desktop kde integration ok; created link to soffice

Results from info:

Build ID: 9d0f32d1f0b509096fd65e0d4bec26ddd1938fd3
Thread CPU: 4; SO: Linux 4.8; Resa interfaccia: predefinito; VCL: kde4; 
Versione locale: it-IT (it_IT); Calc: threaded


Soffice starts for all applications, except Draw and Impress:

Impress does not start without any message.
Draw gives this:
loading component library <file:///home/emilio/libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so> failed.

These are the fingerprints of the component in error:
bash-4.3$ sum libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
05954  7995
bash-4.3$ ls -l libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
-rwxr-xr-x 1 emilio emilio 8186808 dic 14 08:09 libreoffice/opt/libreoffice6.1/program/../program/libsdlo.so
Comment 3 raal 2019-01-24 20:32:47 UTC

*** This bug has been marked as a duplicate of bug 119408 ***