Description: I have tried to convert .doc file to .pdf which contains some chinese characters. But after converting when i open the pdf all chinese characters appears as a square box. Steps to Reproduce: 1.Create a .doc file which contains some chinese characters. 2.Try to convert it to .pdf using libreoffice command line. 3. Validate the pdf and check all chinese characters appears as a square box. Actual Results: Chinese characters appears as square box in pdf as well after converting from .doc to .pdf. Expected Results: Chinese characters should be remain same in pdf as well after converting from .doc to .pdf. Reproducible: Always User Profile Reset: No Additional Info: Aws EC2 instance (CentOS)
Created attachment 149788 [details] This is the original doc file which contains chinese characters.
Created attachment 149789 [details] This is converted file
works for me in Version: 6.3.0.0.alpha0+ Build ID: 732d630c3d2a168c725c18e4dd8df7a0a4f85566 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: x11; and export to PDF from writer. What is your command for export from command line?
Below is the command which i use to convert.doc to .pdf file. Machine : Aws Ec2 instance (Cent OS) /opt/libreoffice6.2/program/soffice --headless --convert-to pdf <fileName>
Created attachment 149875 [details] convert from 6.3 works for me in Version: 6.3.0.0.alpha0+ Build ID: 732d630c3d2a168c725c18e4dd8df7a0a4f85566 CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; Please could you test it with dev version? You can download it here: http://dev-builds.libreoffice.org/daily/master/ Thank you
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Dear Ajit Deswal, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Ajit Deswal, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp