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Bug 123925 - LibreOffice 6.2 version converting chinese characters to square box (converting doc->pdf)
Summary: LibreOffice 6.2 version converting chinese characters to square box (converti...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.2.1.1 rc
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:pdf
Depends on:
Blocks: PDF-Export
  Show dependency treegraph
 
Reported: 2019-03-07 13:15 UTC by Ajit Deswal
Modified: 2019-10-12 02:48 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
This is the original doc file which contains chinese characters. (21.07 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2019-03-07 13:17 UTC, Ajit Deswal
Details
This is converted file (51.69 KB, application/pdf)
2019-03-07 13:17 UTC, Ajit Deswal
Details
convert from 6.3 (56.01 KB, application/pdf)
2019-03-11 08:00 UTC, raal
Details

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Description Ajit Deswal 2019-03-07 13:15:05 UTC
Description:
I have tried to convert .doc file to .pdf which contains some chinese characters. But after converting when i open the pdf all chinese characters appears as a square box.

Steps to Reproduce:
1.Create a .doc file which contains some chinese characters.
2.Try to convert it to .pdf using libreoffice command line.
3. Validate the pdf and check all chinese characters appears as a square box.

Actual Results:
Chinese characters appears as square box in pdf as well after converting from .doc to .pdf.

Expected Results:
Chinese characters should be remain same in pdf as well after converting from .doc to .pdf.


Reproducible: Always


User Profile Reset: No



Additional Info:
Aws EC2 instance (CentOS)
Comment 1 Ajit Deswal 2019-03-07 13:17:13 UTC
Created attachment 149788 [details]
This is the original doc file which contains chinese characters.
Comment 2 Ajit Deswal 2019-03-07 13:17:52 UTC
Created attachment 149789 [details]
This is converted file
Comment 3 raal 2019-03-09 08:35:05 UTC
works for me in Version: 6.3.0.0.alpha0+
Build ID: 732d630c3d2a168c725c18e4dd8df7a0a4f85566
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: x11;  and export to PDF from writer. What is your command for export from command line?
Comment 4 Ajit Deswal 2019-03-09 10:41:46 UTC
Below is the command which i use to convert.doc to .pdf file.
Machine : Aws Ec2 instance (Cent OS)
/opt/libreoffice6.2/program/soffice --headless --convert-to pdf  <fileName>
Comment 5 raal 2019-03-11 08:00:49 UTC
Created attachment 149875 [details]
convert from 6.3

works for me in Version: 6.3.0.0.alpha0+
Build ID: 732d630c3d2a168c725c18e4dd8df7a0a4f85566
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3;

Please could you test it with dev version?  You can download it here:
http://dev-builds.libreoffice.org/daily/master/
Thank you
Comment 6 Xisco Faulí 2019-03-13 21:34:16 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 7 QA Administrators 2019-09-11 04:39:03 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2019-10-12 02:48:22 UTC
Dear Ajit Deswal,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp