Bug 124493 - Calc frequently crashes on fresh install
Summary: Calc frequently crashes on fresh install
Status: RESOLVED DUPLICATE of bug 124593
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.0.7.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-04-02 09:16 UTC by Jonny Grant
Modified: 2019-04-12 14:58 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
SEGV (12.22 KB, text/x-log)
2019-04-02 09:48 UTC, Jonny Grant
Details

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Description Jonny Grant 2019-04-02 09:16:24 UTC
Can Calc introduce an automated crash back trace analyser for bugs in Calc?

Calc crashes around 1% of the time. Typically after I click [X] to close a file.
Then Calc offers to recover the file.

Version: 6.0.7.3
On clean install latest Ubuntu LTS.

There are no easy steps to reproduce, but something like.

1) Open any CSV of XLS file
2) Copy some cells
3) Paste cells in a TXT file you have open somewhere else
4) Click the [X] to close the file
5) Boom! crash
Comment 1 Xisco Faulí 2019-04-02 09:31:20 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 2 Jonny Grant 2019-04-02 09:44:08 UTC
(In reply to Xisco Faulí from comment #1)
> Thank you for reporting the bug.
> it seems you're using an old version of LibreOffice.
> Could you please try to reproduce it with the latest version of LibreOffice
> from https://www.libreoffice.org/download/libreoffice-fresh/ ?
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the bug is still present in the latest version.

Hi!
It's latest Ubuntu LTS package. Can you work with Ubuntu to get a newer LibreOffice out?

I installed your DEBS, but Calc 6.2 doesn't even start from Gnome now. I imagine Calc has an incompatible profile change? This is a reason why we stick to stable packages.

The binary doesn't appear to be called "soffice" any more, so I can't try to create a backtrace.

https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace
Comment 3 Jonny Grant 2019-04-02 09:48:48 UTC
Created attachment 150476 [details]
SEGV
Comment 4 Jonny Grant 2019-04-02 18:32:24 UTC
Who maintains OutputDevice::LogicToPixel ?


Thread 1 "soffice.bin" received signal SIGSEGV, Segmentation fault.
0x00007f978d71ed80 in OutputDevice::LogicToPixel(Size const&, MapMode const&) const () from /usr/lib/libreoffice/program/libmergedlo.so
#0  0x00007f978d71ed80 in OutputDevice::LogicToPixel(Size const&, MapMode const&) const () at /usr/lib/libreoffice/program/libmergedlo.so


Looks like another bug.
https://bugzilla.redhat.com/show_bug.cgi?id=1424754
Comment 5 Roman Kuznetsov 2019-04-03 11:16:02 UTC
Jonny, you can't change status of the bug to NEW yourself, it should be someone else from QA-team or just another user.

Back status to UNCONFIRMED
Comment 6 Xisco Faulí 2019-04-12 09:55:40 UTC
Same as bug 124593

*** This bug has been marked as a duplicate of bug 124593 ***
Comment 7 Jonny Grant 2019-04-12 14:58:03 UTC
Except this isn't a duplicate of Bug 124593 - OutputDevice::LogicToPixel

What can I say - I don't work on this project. Only a developer should be closing tickets after reproducing the crash.

Makes me understand I am wasting my time reporting crashes, as no one is going to take them seriously.