Bug 126694 - Bad UX: Remove Autoupdate Message
Summary: Bad UX: Remove Autoupdate Message
Status: RESOLVED DUPLICATE of bug 80110
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
(earliest affected)
Hardware: All Windows (All)
: medium enhancement
Assignee: Not Assigned
Keywords: needsUXEval
Depends on:
Reported: 2019-08-04 11:26 UTC by o.beiter
Modified: 2019-08-07 21:00 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description o.beiter 2019-08-04 11:26:08 UTC
"The automatic download of the update is currently not available" has been in the update-checker for years. Users know that it has been there for years. Users might think that there's no progress and might extrapolate it to the whole of LibreOffice. It's bad UX.

Suggestion: Remove the Autoupdate (non-)functionality completely, or give a vague timeline (i.e. "will be implemented in 2020").

Steps to Reproduce:
1. Open the update checker.

Actual Results:
"The automatic download of the update is currently not available" appears.

Expected Results:
A working auto-updater, an expected date when it will be implemented, or no mention of it at all.

Reproducible: Always

User Profile Reset: No

Additional Info:
Comment 1 Roman Kuznetsov 2019-08-07 20:16:52 UTC
UX-team, attention! Bad UX is here!
Comment 2 V Stuart Foote 2019-08-07 21:00:38 UTC
No, this is just running the cURL based 'check for updates' script to test currency of release, this check will autorun, but no direct action results.

At some point we may move to incremental updates probably MAR based--but thus far the prototyping has been just for Linux and Windows, no work yet (and I beleive that is part of the holdup) for macOS.

For the current 'Check for updates' the Install button is intentionally *disabled* for security reasons, while the Download button just links web browser to projects download site for a user controlled manual download, followed by manual nstallation.

*** This bug has been marked as a duplicate of bug 80110 ***