Bug 128092 - signing a LibreOffice document doesn't show the dialog for the PIN / Password of the certificate to use
Summary: signing a LibreOffice document doesn't show the dialog for the PIN / Password...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Digital-Signatures
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Reported: 2019-10-11 12:14 UTC by GUTH Christophe
Modified: 2022-02-28 03:27 UTC (History)
0 users

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Crash report or crash signature:
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Description GUTH Christophe 2019-10-11 12:14:26 UTC

I used LOO 6.1 and I used it to sign documents (ODT and PDF) with my certificate (self-signed). I used a certinomis certificate too in LOO 6.1.

Since 6.2, my certificate doesn't work anymore.

When I use "sign a document", I choose my certificate as usual, and when I click on the sign button, nothing happens.

Normaly, it should invoke the use of the certificate installed in windows and Windows should show a dialog asking for the pin (in the case of certinomis usb certificate) or the password (in the case of my self-signed certificate).

All certificates worked fine in Loo 6.1 (On my boss's computer I had to let Loo 6.1 to allow him to sign documents, so it blocks all updates of LibreOffice on his computer)

I've tested it with Loo (x64) on windows 10 with no success.
The same certificates work fine when i sign an dwg file with Autocad on the same computer

May be a problem whith windows but I hadn't found a way to make it work with LOO 6.2 or 6.3

Steps to Reproduce:
1. Open and save a LibreOffice document (writer)
2. Sign the document
3. choose a certificate installed in windows with a password

Actual Results:
no dialog asking for password or pin code (certinomis usb digital certificate)

Expected Results:
a windows security dialog asking for password of the certificate used

Reproducible: Always

User Profile Reset: Yes

Additional Info:
when i click on the display to see details of the certificate, Loo tell me that the certificate is correct and valid.
Comment 1 Iskander 2021-07-29 17:25:45 UTC
Try, please reproduce the bug on the latest version of LibreOffice.
Please describe the language and attach some screenshots.
Comment 2 QA Administrators 2022-01-28 03:57:44 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-02-28 03:27:11 UTC
Dear GUTH Christophe,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team