Description: The text for each menu item is blank. The icons appear, but not the corresponding text for each menu item. I have tried Writer and Calc and all the other components and this happens. It also occurs on the initial Libre Office screen. It works correctly when opening Libre Office in safe mode, that is, the menu texts are visible. Steps to Reproduce: 1. Just need to open Libre office to see this, not in safe mode. 2. 3. Actual Results: Libre Office opens without texts on the menu items. Expected Results: I should see menu texts next to each menu item. Reproducible: Always User Profile Reset: Yes Additional Info: I have tried restarting Libre office. I have tried re-installing Libre Office, I have tried resetting it to factory settings, I have tried resetting the User Profile. None of these work.
Created attachment 155251 [details] Screenshot screenshot showing blank menu items.
Please test changing OpenGL option. Menu/Tools/Options/LibreOffice/View
I have tried various options to change the GL mode in the View menu and it does not resolve the problem.
(In reply to m.a.riosv from comment #2) > Please test changing OpenGL option. Menu/Tools/Options/LibreOffice/View I have tried various options to change the GL mode in the View menu and it does not resolve the problem.
[Automated Action] NeedInfo-To-Unconfirmed
Could you please paste the info from Help - about LibreOffice ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the information has been provided
Here it is: Version: 6.2.6.2 (x64) Build ID: 684e730861356e74889dfe6dbddd3562aae2e6ad CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win; Locale: en-AU (en_AU); UI-Language: en-US Calc: threaded
Please test with master https://dev-builds.libreoffice.org/daily/master/Win-x86_64@tb77-TDF/current/. It's separate to working LO and doesn't register extensions.
Also please write exact Windows 10 version. And whether you update it.
(In reply to Timur from comment #9) > Please test with master > https://dev-builds.libreoffice.org/daily/master/Win-x86_64@tb77-TDF/current/. > It's separate to working LO and doesn't register extensions. Notsure what you want me to do here? Please explain?
(In reply to John from comment #11) > (In reply to Timur from comment #9) > > Please test with master > > https://dev-builds.libreoffice.org/daily/master/Win-x86_64@tb77-TDF/current/. > > It's separate to working LO and doesn't register extensions. > > Notsure what you want me to do here? Please explain? Yes, updated regularly as and when required. Version as follows: Windows 10 Home Version 1903 Installed on 23/06/2019 OS Build 18362.418
On Win10 with LO 6.3.4, I don't reproduce this. Could you give a try to last stable LO version 6.3.4 + take a look at https://wiki.documentfoundation.org/QA/FirstSteps ?
I suspect this user is running Windows (10) High Contrast. Libre Office does not check for High Contrast being enabled or default to High Contrast colors. While it won't fix the menus, to get the buttons to show up, try menu Tools, Options then select Accessibility then check the three High Contrast boxes at the bottom Click 'Ok' The menus still don't show unless the mouse is hovering over a specific menu item, but now the buttons will. See Also Bug 128287 for similar problem.
Posao thanks for hint. But status should not be changed, Needinfo is correct, reporter should respond. If so, this should be marked duplicate of 128287.
Dear John, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
I was able to resolve this issue by disabling GL in Tools -> Options -> View. I then restarted Libre Office and text in the menu items became available.
John, thanks, please test some more as follows. LO doesn't have OpenGL in new versions, you didn't write your current LO version but it's likely 6.4.x. I set WontFix for OpenGL. Instead, in Tools -> Options -> View in newer versions we have Skia. To be sure this is OK, please test daily master LO from https://dev-builds.libreoffice.org/daily/master/current.html, that installs separately to your working LO. If you still have a problem with or without Skia, please write if you have High Contrast.