Description: Libre Office, both ver 6.2 and 6.3, after update to Windows Insider batch 19013, load ok, but when moving through the drop down menu's, the menu's contents appear as blank. This may happen immediately, or after a few minutes of use. Xing out of the program might ask if a "Save" is wanted, but the text box and buttons are blank. BUT, you can click the area of the Save Button and it saves the work ..... Happens on both Writer and Calc Black River Computer System Actual Results: Require to install build 19008 at least. Expected Results: Menus will go to blank immediately OR after an indeterminate length of time. Reproducible: Always User Profile Reset: No Additional Info: Being a Windows Insider build, I cannot determine if the problem lies with incompatibility with Libre and this build.
Have tested in Menu/Tools/Options/LibreOffice/View modify OpenGL option. Does it happen with every OS Theme?
Please add the comment sent to me here. While, please test Menu/Help/Restart in Safe Mode, resetting the user profile. Add here the information copied from Menu/Help/About LibreOffice with the computer and LibreOffice information. Mine: Version: 6.3.3.2 (x86) Build ID: a64200df03143b798afd1ec74a12ab50359878ed CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; Locale: es-ES (es_ES); UI-Language: en-US Calc: CL Windows 10 Insider Preview 10.0.18362.30 (19h1_release) amd64 2019-04 BTW there is also released 6.3.3, should be better test with it.
Please don't use private mail, add your comments here. Have you tested changing windows theme.
Thank you for reporting the bug. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Robert Wagner, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Robert Wagner, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp