Bug 128623 - Freeze when merging mail
Summary: Freeze when merging mail
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-06 10:02 UTC by Jean-Sebastien Bevilacqua
Modified: 2020-06-12 03:47 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
db (68.76 KB, application/vnd.oasis.opendocument.spreadsheet)
2019-11-06 10:03 UTC, Jean-Sebastien Bevilacqua
Details
Write file to open (24.54 KB, application/vnd.oasis.opendocument.text)
2019-11-06 10:03 UTC, Jean-Sebastien Bevilacqua
Details

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Description Jean-Sebastien Bevilacqua 2019-11-06 10:02:49 UTC
Description:
Hello,

I found a bug with LibreOffice (6.1/6.2/6.3).

When you try to merge as unique document with lot of entries, it crashes.

Here the steps to reproduce it:

1. Download the two attached files (exploitants47.ods and Surfaces_2019_fiche-instruction_AB.odt).
2. Open the file Surfaces_2019_fiche-instruction_AB.odt
3. Update database (Edit->Exchange database) and link with "explotants47.ods".
4. Go to File->Print
5. Say yes to the message
6. on the mailing view, set print in a file and save as unique document

-> It will freeze LibreOffice forever

If you don't save it as unique document, it takes time but it works.

Thanks

Actual Results:
Freeze

Expected Results:
Generate the file


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Jean-Sebastien Bevilacqua 2019-11-06 10:03:13 UTC
Created attachment 155566 [details]
db
Comment 2 Jean-Sebastien Bevilacqua 2019-11-06 10:03:46 UTC
Created attachment 155567 [details]
Write file to open
Comment 3 Xavier Van Wijmeersch 2019-11-06 16:40:11 UTC
I can not reproduce with

Version: 6.3.2.2
Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c
CPU threads: 8; OS: Linux 4.19; UI render: default; VCL: gtk3; 
Locale: nl-BE (en_US.UTF-8); UI-Language: en-US
Calc: threaded

in about 2min20sec all the 780 unique documents are created

maybe only a windows problem???
Comment 4 Dieter 2019-11-08 07:24:44 UTC
LO doesn't freeze, but almost everything in menues and every icon in toolbar is greyed out (never seen that before).

A document is created with 0kb (I waited 1minute). Perhaps I should wait longer.

Version: 6.3.3.1 (x64)
Build-ID: f41f4c7f9507aeca13cb9df51f34d80e8ba30a99
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win; 
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
Calc: threaded
Comment 5 Xisco Faulí 2019-11-08 10:08:52 UTC
Hi Jean-Sebastien Bevilacqua,
How long did you wait before you killed LibreOffice ?
Comment 6 Oliver Brinzing 2019-11-09 15:36:24 UTC
this could be issue:

Bug 117480 - Mailmerge crash when saving merged document (only the first time the connection is done)

it happens only if one uses "Edit->Exchange database" instead of registering the database.
Comment 7 Jean-Sebastien Bevilacqua 2019-11-13 15:47:26 UTC
I waited for 10 minutes without results.
And yes I'm on Windows.
Comment 8 Dieter 2019-11-13 16:18:07 UTC
(In reply to Dieter Praas from comment #4)
> A document is created with 0kb (I waited 1minute). Perhaps I should wait
> longer.

After 15 minutes I could use LO, but mail merge only created an empty document.

Version: 6.4.0.0.alpha1 (x64)
Build ID: cc57df8f942f239d29cb575ea5a7cb01405db787
CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: default; VCL: win; 
Locale: de-DE (de_DE); UI-Language: en-US
Calc: threaded
Comment 9 QA Administrators 2020-05-12 03:51:42 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2020-06-12 03:47:21 UTC
Dear Jean-Sebastien Bevilacqua,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp