Bug 129223 - EDITING: Crash if I copy big amount of data and [Windows]+[V] copy history enabled.
Summary: EDITING: Crash if I copy big amount of data and [Windows]+[V] copy history en...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.3.3.2 release
Hardware: All Windows (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Clipboard Crash
  Show dependency treegraph
 
Reported: 2019-12-06 08:10 UTC by jorge.alfe.512
Modified: 2023-04-26 03:23 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
sample CSV file (115.13 KB, application/vnd.ms-excel)
2020-01-01 14:11 UTC, Dagmara
Details

Note You need to log in before you can comment on or make changes to this bug.
Description jorge.alfe.512 2019-12-06 08:10:23 UTC
Description:
When I have clipbosrd history enabled in windows (the [Windows]+[V] thing) LibreOffice freezes every time I copy big ammounts of data.

Steps to Reproduce:
1. Enable windows clipboard (Start>Settings>System>Clipboard or [Windows]+[V]>enable).
2. Open a large csv file (I thing also happens with large ods, I don't remember).
3. Select a huge amount of data (for me, I selected about 4columns * 7000rows).
4. [ctrl]+[c] or {left click}>copy.

Actual Results:
LibreOffice freezes for more than 10 minutes (I don't know if it would more, I had to force stop to continue working).

Expected Results:
Just copy to clipboard.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Versión: 6.3.3.2 (x64)
Id. de compilación: a64200df03143b798afd1ec74a12ab50359878ed
Subprocs. CPU: 8; SO: Windows 10.0; Repres. IU: GL; VCL: win; 
Configuración regional: es-ES (es_ES); Idioma de IU: es-ES
Calc: threaded
Comment 1 m_a_riosv 2019-12-07 23:03:17 UTC
I have no delays,
Version: 6.5.0.0.alpha0+ (x64)
Build ID: 60e8941fd581bb06cbf6be62edb8c387e7c07812
CPU threads: 4; OS: Windows 10.0 Build 19035; UI render: default; VCL: win; 
Locale: es-ES (es_ES); UI-Language: en-US Calc: CL
neither
Versión: 6.3.3.2 (x64)
Id. de compilación: a64200df03143b798afd1ec74a12ab50359878ed
Subprocs. CPU: 4; SO: Windows 10.0; Repres. IU: predet.; VCL: win; 
Configuración regional: es-ES (es_ES); Idioma de IU: es-ES Calc: 

but seems not always the data are showed in the clipboard history even it can be pasted inside calc.
Comment 2 jorge.alfe.512 2019-12-09 10:15:12 UTC
Wow then it may be Windows the thing that makes LibreOffice crash. I just want to add that when I disable the clipboard history Calc I can copy and paste with no problem or delay.
Comment 3 Dagmara 2020-01-01 14:11:35 UTC
Created attachment 156870 [details]
sample CSV file
Comment 4 Dagmara 2020-01-01 14:12:32 UTC
I have tested the bug on two versions:
Version: 6.3.4.2 (x64)
Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: pl-PL (pl_PL); UI-Language: en-US
Calc: CL
and
Version: 6.5.0.0.alpha0+ (x64)
Build ID: 857555bb8e10ca315a6d2184f63fed3a96250f40
CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: GL; VCL: win; 
Locale: pl-PL (pl_PL); UI-Language: en-US
Calc: CL

they both behaved the same
1. I enabled windows clipboard history
2. I opened big CSV file from the attachment 
3. I selected all columns and rows and [ctrl]+[c]

The app froze for few sec (~6 sec), then worked correctly. 
The copied data did not show in clipboard history, but still copied correctly (I copied in to another Calc instance). 
I made some tests selecting and coping less columns and rows and the copied data was shown correctly in clipboard history. It seems that there is some limit to the amount of data that can be displayed in clipboard history (although the same big file copied directly from notepad was shown in clipboard history correctly)
Comment 5 jorge.alfe.512 2020-01-04 08:54:12 UTC
Hello Dagmara!
I just tried your file and it froze for more than 2 min, then forced stop LibreOffice. Maybe it's just something on my PC.

Another interesting thing about this: I just realised I can't access Windows Clipboard History settings while LibreOffice is frozen (settings app also froze).
When I force stop LibreOffice then settings unfroze.
Comment 6 QA Administrators 2022-09-26 03:30:04 UTC Comment hidden (obsolete)
Comment 7 Timur 2022-09-26 11:22:32 UTC
What's confirmed is not the same as what's reported. 
So really a new test is needed, with new profile and preferably new LO version.
Comment 8 QA Administrators 2023-03-26 03:23:35 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2023-04-26 03:23:42 UTC
Dear jorge.alfe.512,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp