I use LibreOffice dialogs for open/save. I discovered that Writer crashes each and every time if I use the “enter” keyboard button to insert a file as a subdocument.
Interestingly, if I perform the same operation, but instead of pressing the “enter” key I click the “Insert” button, it works completely fine.
Steps to Reproduce:
1. I’ve just created a new master document, saved it.
2. From the Navigator I’ve clicked *Insert › File*, single-click an .odt file to insert and press the *enter* button from the keyboard.
Writer crashed. A new window (“LibreOffice 6.3 Document Recovery”) showed up with a message beginning with “Due to an error, LibreOffice crashed.”
The chosen file should be inserted as a subdocument.
User Profile Reset: No
Thomas, thank you for reporting the crash. I can't reproduce it with
Version: 184.108.40.206 (x64)
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win;
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
It might be related to bug 128544. Could you please try to reproduce it again and add the link to the crash report? Thank you.
(In reply to Dieter Praas from comment #1)
> Thomas, thank you for reporting the crash. I can't reproduce it with
> Version: 220.127.116.11 (x64)
> Build-ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa
> CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win;
> Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
> Calc: threaded
> It might be related to bug 128544. Could you please try to reproduce it
> again and add the link to the crash report? Thank you.
Could You please tell how to obtain such a crash report link? Writer ends up with showing me only windows titled as “Document Recovery”, there is no other window or message about any crash, although it takes place.
Please check Tools => Options => LibreOffice => General => Help Improve Libre Office. There's a checkbox "Send crash reports". Perhaps you have disabled it.
(In reply to Dieter Praas from comment #3)
> Please check Tools => Options => LibreOffice => General => Help Improve
> Libre Office. There's a checkbox "Send crash reports". Perhaps you have
> disabled it.
Unfortunately, within “Help Improve Libre Office” I have only one checkbox: “Collect usage data and send it to the Document Foundation”. I’ve checked it but still I don’t get any window with a link to the crash report.
(In reply to Thomas Leigh from comment #4)
> Unfortunately, within “Help Improve Libre Office” I have only one checkbox:
> “Collect usage data and send it to the Document Foundation”. I’ve checked it
> but still I don’t get any window with a link to the crash report.
Yes, that's correct for LO 6.3 as I could see now. Don't know the reason, why window doesn't appear. Sorry.
I can't reproduce it in
Versión: 18.104.22.168 (x86)
Id. de compilación: b0a288ab3d2d4774cb44b62f04d5d28733ac6df8
Subprocs. CPU: 2; SO: Windows 6.1 Service Pack 1 Build 7601; Repres. IU: predet.; VCL: win;
Configuración regional: es-ES (es_ES); Idioma de IU: es-ES
@Thomas, does it happen with any .odt file or with a specific one ?
(In reply to Xisco Faulí from comment #6)
> @Thomas, does it happen with any .odt file or with a specific one ?
It happens with any file, given that I use the enter key or double-click the chosen file for it to be loaded (instead of clicking the button after selecting the file).
[Automated Action] NeedInfo-To-Unconfirmed
Does it happen in LibreOffice's Safe Mode as well? Help - Restart in safe mode and then Continue in safe mode.
See also https://wiki.documentfoundation.org/UserProfile
Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Unfortunately I’ve reinstalled the OS in the meantime and now this bug is gone...