Bug 132255 - crash converting Cal sheet into Excel
Summary: crash converting Cal sheet into Excel
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.2.2 release
Hardware: All Mac OS X (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-19 13:44 UTC by cyril.langlois
Modified: 2020-05-02 17:56 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
LibreOffice calcsheet file (15.57 KB, application/vnd.oasis.opendocument.spreadsheet)
2020-04-19 17:01 UTC, cyril.langlois
Details
file in xlsx (7.29 KB, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet)
2020-04-19 17:08 UTC, Julien Nabet
Details

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Description cyril.langlois 2020-04-19 13:44:41 UTC
Description:
When trying to save a LibreOffice Calc sheet as a Excel file, LibreOffice 6.4.2.2 crashes ! Every times.

Steps to Reproduce:
1. Open a Libre Office Calc file
2. Save as > Excel (.xlsx) or save a copy as > Excel sheet
3. Crash ! Excel file is not created.

Actual Results:
 When re-opening LibreOffice, a dialog box to restore previous file opens. Try to use LibreOffice in safe mode : the "save as" option doesn't works ! A waiting wheel appear, but no saving, nothing more.

Expected Results:
Creating à Excel spreadsheet with the same content as the OpenOffice Calc file.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version : 6.4.2.2
Build ID : 4e471d8c02c9c90f512f7f9ead8875b57fcb1ec3
Threads CPU : 4; OS : Mac OS X 10.15.4; UI Render : par défaut; VCL: osx; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded
Comment 1 Julien Nabet 2020-04-19 16:33:08 UTC
You can give a try at 6.4.3 even if there's slight chance it works.

Would it be possible you attach the file? (of course, if needed, you must sanitize it before, see https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission)
Comment 2 cyril.langlois 2020-04-19 17:01:00 UTC
Created attachment 159720 [details]
LibreOffice calcsheet file

Install LibreOffice 6.4.3 version with the same result : crash when trying to save the file as Excel .xlsx file. No problem with conversion to Excel 97-2003 (.xls).
Comment 3 Julien Nabet 2020-04-19 17:08:21 UTC
Created attachment 159721 [details]
file in xlsx

No pb to convert it in xlsx with LO 6.4.2

Could you try this:
https://wiki.documentfoundation.org/QA/FirstSteps
?
Did you install any specific font? If yes, could you disable them and give it a new try?

Finally, if you still reproduce this, could you retrieve extra information? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#macOS:_How_to_get_debug_information)
Comment 4 cyril.langlois 2020-04-19 17:34:14 UTC
I use EB Garamond or Garamond font. Even so, coming back to other fonts (Arial or Liberation Serif) doesn't change anything. More, restarting LibreOffice with the Safe mode is even worst : the file cannot be saved at all (spinning wheel... then nothing).
Comment 5 Julien Nabet 2020-04-19 21:01:23 UTC
Argh, I've just noticed now you used Catalina version of MacOs and I know there are some pbs with it.

I think you should read comments from tdf#128233 and tdf#132025 (put in See also). Indeed, they provide some workarounds and this bug seems a duplicate of tdf#128233
Comment 6 Marctoo 2020-04-20 07:53:32 UTC
Not reproducible on

Version: 6.4.2.2 (x64)
Build ID: 4e471d8c02c9c90f512f7f9ead8875b57fcb1ec3
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; 
Locale: en-GB (en_GB); UI-Language: en-US
Calc: CL

Version: 7.0.0.0.alpha0+ (x86)
Build ID: 7c5d207c6adaafa8c4f6fe90e3389c7fdaadc800
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win; 
Locale: en-GB (en_GB); UI-Language: en-US
Calc: CL
Comment 7 Marctoo 2020-04-20 07:54:02 UTC Comment hidden (obsolete)
Comment 8 eisa01 2020-05-02 17:56:05 UTC
Yes, this seems to be a manifestation of bug 132025

As you have installed the French language pack, you need to grant LibreOffice full disk access in System Settings -> Security and Privacy -> Privacy (or similar)

Does that fix it?