Bug 142353 - Failure to save media in ppt or pptx formats, failure to save media properly in .odp to be read by other versions
Summary: Failure to save media in ppt or pptx formats, failure to save media properly ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-18 13:11 UTC by ffs
Modified: 2022-11-06 03:40 UTC (History)
1 user (show)

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Description ffs 2021-05-18 13:11:34 UTC
Description:
After recent updates on kubuntu 20.04: When I save my work to ppt or pptx formats the embedded videos are missing on reload.  In the case of ppt there is a media box with a question mark and in the case of pptx there is nothing.  The file sizes also indicate the media is missing.

The odp file I saved (that loads fine for me) also has faults loaded on another machine running LO7.1.3.2.  The video appears as having 0/0 seconds duration and does not play.  However the media files are present and correct in the unpacked .odp file.


Steps to Reproduce:
Create a presentation with videos embedded videos, save to pptx or ppt, quit LO, restart and open either file- the videos are missing.

Also save to odp and reopen with 7.1.3.2 - videos don't play and have length 0 despite being present and correct in the unpacked odp file.

Actual Results:
 the videos are missing

Expected Results:
The videos are still there.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Eleonora Govallo 2021-08-23 22:06:59 UTC
Repro Version: 7.3.0.0.alpha0+ / LibreOffice Community
Build ID: 008f28c9e01114e731f785e9e238236a1ed069d2
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-08-22_15:17:36
Calc: threaded
Comment 2 Timur 2022-04-05 12:19:48 UTC
Rule of thumb is search before reporting and confirming. 
More, this report has no sample. 
And, see bug 53970 and today's master LO for PPTX. 
When that bug is closed, another one will be used for PPT.
Comment 3 QA Administrators 2022-10-06 04:11:42 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-11-06 03:40:53 UTC
Dear ffs,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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