Created attachment 177786 [details] printer settings dialog This bug was filed from the crash reporting server and is br-f4f89c82-51ca-42d7-99bf-fc526d956cd9. ========================================= My Windows default printer is a network printer connected to a Raspberry Pi (with CUPS 1.7.5 as a raw printer device): \\http://raspberrypi:631\Canon_MP550_raw Another printer with same problem: \\raspberrypi\SKG-Laser-2 (Samsung ML-1640) Steps to reproduce: Open empty.ods (an empty LO spreadsheet) File -> printer settings Push printer settings button in the printer settings dialog to the right of the printer name. LO crashes A second execution of the above procedure produces this crash report: https://crashreport.libreoffice.org/stats/crash_details/0b11307d-407b-4b8d-9b20-2415a6436cd5
Thank you for the report. Could you please test again with a currently-supported version of LibreOffice, 7.4 or 7.5, to see if the issue persists?
Dear muesliflyer, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
I reproduced the bug with LibreOffice 7.5.7.1 https://crashreport.libreoffice.org/stats/crash_details/1a8e1292-1a03-4458-94e4-35ca1d5fb4e8
[Automated Action] NeedInfo-To-Unconfirmed
Cloph on IRC chased down this Firefox report, crashing when opening printer settings: https://bugzilla.mozilla.org/show_bug.cgi?id=1547379 See in particular this comment with the same DLL in the crash signature: https://bugzilla.mozilla.org/show_bug.cgi?id=1547379#c5 and this comment about updating drivers: https://bugzilla.mozilla.org/show_bug.cgi?id=1547379#c8 Please try updating your printer drivers and report back if you still experience the issue. Ultimately, it doesn't look like something we'd have to fix on our end, but more of a driver or Windows issue.