Description: Hi, On some computers of my department, when launch LibreOffice nothing happen. soffice process appear and disappear on Windows task manager. When i launch in safemode it’s okay. It's okay if i apply this: https://wiki.documentfoundation.org https://ask.libreoffice.org/t/how-to-debug-problem-libreoffice-not-launch/75958/7/QA/FirstSteps#Graphics-related_issues_.28_Skia_.29 But have more than thousand computer can't do this on all. Skia.log: RenderMethod: raster Compiler: Clang Actual Results: LibreOffice not launch Expected Results: LibreOffice launch Reproducible: Always User Profile Reset: Yes Additional Info: Skia.log RenderMethod: raster Compiler: Clang
You got more than a thousand computers but it happens on "some computers". Are they the same machine model or are they different 1) between those which work and those which don't work 2) among those which don't work Since it's related to Skia, what graphic card is used in those which don't work? Is the driver up-to-date for them? Also, what's the Windows version?
We are an university and on a room with same model, not happen on all computers. Last seen have this : -Model Dell Optiplex 7060 -Intel UHD Graphic 630 with last driver from Dell -Windows 10.0.19044 Workaround we have set everywhere on the %APPDATA%\LibreOffice\4\user\registrymodifications.xcu <item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseSkia" oor:op="fuse"><value>false</value></prop></item>
You didn't attach a log. This is rather poor report for IT pro with many computers on a department. You didn't say which LO version doesn't work, seen only in Ask as 7.2.6, if you guess with messed up links. You didn't say initially which OS. Worse, you seem like not searched for existing bugs. I mark duplicate. *** This bug has been marked as a duplicate of bug 145803 ***
Sorry i just try to help LibreOffice. But i see, i bother, no problem you can close because i have find workaround.
If you open a duplicate without searching, you may bother. But you may really help if you make a bibisect, if you can, so that bug cause is discovered: https://wiki.documentfoundation.org/QA/Bibisect