Description: Introduction When two computers are communicating over RDP, with computer 1 controlling computer 2, computer 2 connected to an external monitor, using the most recent version of LibreOffice and presenter console enabled, computer 1 will go to a blank screen (screensaver) after ~1min:30sec which will revert after pressing Esc on either computer 1 or 2. Tested with Pop!_OS. Troubleshooting The presenter console should listen for mouse activity during presentation from the remote computer, however, this is not occurring. The presentation does not go to screensaver if the Next and Previous buttons for the presentation console are used within the time period. Solution There are multiple possible fixes, first, LibreOffice should listen for activity over RDP. Second, a setting to control screensaver over RDP needs to be added. Third, a setting to change the screensaver over RDP timeout period. Steps to Reproduce: 1.Connect two computers using RDP, known reproducible using Pop!_OS with Remmina. 2. Connect the controlled computer to an external monitor. 2.Open an Impress presentation with presenter console enabled. 3.Start the presentation and control it only with keyboard or mouse clicks, not using the presenter console buttons. 4.After ~1 minute and 30 seconds the screen will go black on the controlling computer. Actual Results: The presenter console view for the controlling computer (1) will go to a black screen after 1 minute and 30 seconds of inactivity from computer 1. Computer 2 does not change in view, only computer 1. Expected Results: The controlling computer, computer 1, should not go to a blank screen with inactivity. Reproducible: Always User Profile Reset: No Additional Info: Similar problem recorded in bug #120326. Link to initial forum post, https://ask.libreoffice.org/t/impress-presentation-times-out-during-rdp/79162/2
I am currently working on a fix, however, I am an amateur and will need assistance or any help.
I am working on a fix but am an amateur with little knowledge of C++.
This bug is proving quite difficult for me to fix, the /core/.../Receiver.cxx file is more complicated then I anticipated.
Note that Impress is expected to disable screen saver / sleep mode when slideshow is run, as noted in bug 92875. Turns out, this is done in SalFrame::StartPresentation (respective override for a given backend). So I would advise to check which code runs in your case, and try to fix/implement the screen saver inhibitor logic there.
Hello, It's been a while since this issue was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Hello, I forgot about this bug XD. I resolved the issue by using Chrome Remote Desktop and/or TeamViewer and I no longer have that specific setup, but I can duplicate it to see. It will take me a bit to get to it but I will report back. I looked at the code that activates the screensaver over RDP and it was a mess, hence why there was no activity, and there were comments that equated to "It's broken and we don't care to fix it." Thanks for reminding me.
Dear austin, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear austin, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp