Description: Hi, Bug description: On an Apple Silicon iMac, with MacOS Monterey 12.6, the installation of French Language Pack is impossible. Spotlight is activated. Steps to Reproduce: The installation seems to run correctly, a message with "Installation terminée" appears at the end of the installation. However, once launched LibreOffice interface is in English, and in Preferences / Language / Language settings, there is no choice of French user interface available. Actual Results: French Language Pack is not installed Expected Results: French Language Pack is installed Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: Workaround: The workaround consists in a manual installation of French Language Pack. Hypotheses: - LibreOffice is installed in its default place "/Applications/LibreOffice.app", - User tries to install corresponding version of Language pack (same version, same architecture as LibreOffice) Follow these instructions: * quit LibreOffice, * mount the Language Pack dmg, * move the file "LibreOffice Language Pack.app" on the desktop, * right-click on the file (or CTRL+click for mouses with no right-click); on the menu, select "Display the package content", * on the desktop, there is now a "Contents" directory; open this directory, check that in the directory "Contents/Resources" there is a file “tarball.tar.bz2”, * launch a Terminal, then type: "cd Desktop/Contents/Resources" then Enter key, "sudo /usr/bin/tar -C /Applications/LibreOffice.app/ -xjf ./tarball.tar.bz2" then Enter key * Terminal now displays "Password" followed by a key; type your computer password (there is no feedback when typeing it), then Enter key. If typed password is correct and if hypotheses are verified, the French Language Pack is now installed. Launch LibreOffice, hopefully its user interface is in French; if not, go to Preferences / Language / Language settings and, in the right window, select French user interface.
Closing as duplicate as it's not apparent why you made two reports. *** This bug has been marked as a duplicate of bug 150967 ***
Hi, This bug 150969 is NOT a duplicate of bug 150967: - With bug 150967 there is an error message telling that installation is not possible; with bug 150969 there is no error message, instead the installation seems to have completed with a message "Installation terminée" (Installation completed). - Another difference is in the hardware architecture, ARM for bug 150969 and Intel x86_64 for bug 150967. - Of course, the consequence is the same for the two bugs: Language Pack is not installed; and the workaround is the same. Regards, MN
Julien: what do you think?
No repro for me with Version: 7.3.6.2 / LibreOffice Community Arm on Apple M1 macOS 12.5.1 Build ID: c28ca90fd6e1a19e189fc16c05f8f8924961e12e CPU threads: 8; OS: Mac OS X 12.5.1; UI render: default; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Calc: threaded I install the main application from the DMG. Unmounted the DMG, then mounted the FR langpack DMG. Right-mouse button click on langpack app bundle, press Shoft key and choose "Ouvrir" from the context menu. The osa installation script runs, launches LibreOffice 7.3.2.6 for the first time and installs the langpack successfully. On next restart of LibreOffice, the interface is in French. Note that the update of macOS to 12.6 from 12.5 installs an update to XCode tools, perhaps this is what has caused the langpack installation to now fail silently on 12.6 ?
No repro either with Version: 7.4.1.2 / LibreOffice Community Amr M1 macOS 12.5.1 Build ID: 3c58a8f3a960df8bc8fd77b461821e42c061c5f0 CPU threads: 8; OS: Mac OS X 12.5.1; UI render: default; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Calc: threaded
Tried installing 7.3.6.2 on an just updated macOS 12.6 - no repro, the lang pack installed correctly and French UI was displayed after restarting LO.
(In reply to Buovjaga from comment #3) > Julien: what do you think? Sorry, I'm French indeed but I can't help here about a specific macOS install since I don't have a mac right now. However even if there's tdf#143601, I'm not sure it's French language specific, there are other bugs like: - tdf#147280 - tdf#144053
(In reply to Alex Thurgood from comment #6) > Tried installing 7.3.6.2 on an just updated macOS 12.6 - no repro, the lang > pack installed correctly and French UI was displayed after restarting LO. Same result with LO7412 on the same recently updated macOS 12.6 - no repro. Each time, after restarting LO, the interface is in French.
(In reply to Julien Nabet from comment #7) > (In reply to Buovjaga from comment #3) > > Julien: what do you think? > > Sorry, I'm French indeed but I can't help here about a specific macOS > install since I don't have a mac right now. > However even if there's tdf#143601, I'm not sure it's French language > specific, there are other bugs like: > - tdf#147280 > - tdf#144053 These problems definitely occur, the difficulty is nailing down why and under which particular circumstances.
I tried installing the French langpack for LO 7.5.0.3 and got the message: "L'installation a échoué ; le plus probable est que votre compte n'a pas les privilèges nécessaires." I had previously opened LO 7.5. Version: 7.5.0.3 (X86_64) / LibreOffice Community Build ID: c21113d003cd3efa8c53188764377a8272d9d6de CPU threads: 2; OS: Mac OS X 12.6.1; UI render: default; VCL: osx Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded I tried again with LO 7.4.5, installed the app, *did not open it* before trying to install the 7.4 FR langpack. It then asked me which installation I wanted to use to install the langpack: /Applications/LibreOffice.localized/LibreOffice.app /Applications/LibreOffice.app First option returns the "Invalid installation" error message. Second option goes through "verifying libreoffice", then tells me that installation was successful, and I am able to launch LibreOffice and change the UI language from LibreOffice > Preferences. So no repro for me, but surprised it asked me to log in as admin for the 7.5 langpack installation. Might have to do with having 7.5 installed twice, from website as well as through TestFlight... Michel, as you have reported the issue for 7.3, could you please test a more recent version, as 7.3 should not see further bugfix releases?
(In reply to Stéphane Guillou (stragu) from comment #10) > Michel, as you have reported the issue for 7.3, could you please test a more > recent version, as 7.3 should not see further bugfix releases? There is a fix available for a similar language pack installer bug in issue #144053. Does this bug still occur if you install the latest nightly master build using the steps in the following link?: https://bugs.documentfoundation.org/show_bug.cgi?id=144053#c33
Dear michel, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
(In reply to Patrick Luby from comment #11) > (In reply to Stéphane Guillou (stragu) from comment #10) > > Michel, as you have reported the issue for 7.3, could you please test a more > > recent version, as 7.3 should not see further bugfix releases? > > There is a fix available for a similar language pack installer bug in issue > #144053. Does this bug still occur if you install the latest nightly master > build using the steps in the following link?: > > https://bugs.documentfoundation.org/show_bug.cgi?id=144053#c33 Michel: you changed the status back to unconfirmed. Can you please respond to Patrick's question? Thanks.
Hi, I have no longer an access to an Apple silicon Mac with Monterey. I could just try to install version 7.5.9 on an Intel MacBook Pro with MacOS 11.7.10
Michel: sure why not. Could you provide feedback how things behave on your macOS 11.7.10 intel mac?