Bug 151422 - LibreOffice hangs on MacOs when working with more than one document
Summary: LibreOffice hangs on MacOs when working with more than one document
Status: RESOLVED DUPLICATE of bug 148435
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0 all versions
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-10-08 12:51 UTC by Helmut Seidel M.A.
Modified: 2022-11-04 16:33 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Apple Crash Report (1.60 MB, text/plain)
2022-10-10 12:02 UTC, Helmut Seidel M.A. 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Helmut Seidel M.A. 2022-10-08 12:51:31 UTC 
Description:
On MacOS when working with more than one open Document - in my case a database document and one or two Writer- or Draw- documents after a while, which can be 2 minutes or 15 minutes LibreOffice, the spinning waterball appears an LibreOffice hangs. Nothing, but quitting LO helps. The behaviour is the same since MacOs BigSur and LibreOffice 7.0.

Steps to Reproduce:
1.Open a Base document and a Writer or Draw document
2.Change between both or all ducuments for some time
3.

Actual Results:
The spinning waterball appears and LibreOffice won't recover from it.

Expected Results:
LibreOffice will hang after some time - the duration until hanging ranges from just a few seconds to 15 minutes


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Not hang
Comment 1 Alex Thurgood 2022-10-10 08:08:36 UTC 
@Helmut, please indicate whether:

- you have any accessibility software running on your Mac, e.g. VoiceOver, Rectangle, Screen Zoom, or other such tools ;

- whether you have automatic backups activated within LibreOffice ;

- whether the automatic search for LibreOffice updates is activated.

It would be most helpful if you could attach a text file containing a spindump, or else the console.log crash output when LibreOffice requires a forced kill on hanging.

Please also indicate how much RAM you have and the type of Mac (Macmini, Macbook Pro, Macbook Air, iMAc, etc)
Comment 2 Helmut Seidel M.A. 2022-10-10 12:02:45 UTC 
Created attachment 182942 [details]
Apple Crash Report

Here I attach the crash report, generated by my MacBook after I forced kill after hanging
Comment 3 Helmut Seidel M.A. 2022-10-10 12:05:46 UTC 
@Alex:

- you have any accessibility software running on your Mac, e.g. VoiceOver, Rectangle, Screen Zoom, or other such tools ;

-> No

- whether you have automatic backups activated within LibreOffice ;

-> No

- whether the automatic search for LibreOffice updates is activated.

-> tested both automatic search activated and deactivated ti the same result

It would be most helpful if you could attach a text file containing a spindump, or else the console.log crash output when LibreOffice requires a forced kill on hanging.

-> submitted

Please also indicate how much RAM you have and the type of Mac (Macmini, Macbook Pro, Macbook Air, iMAc, etc)

-> The behaviour occurs on two machines:
1) MacBook Pro, 2019, 16 GB Ram
2) iMac, 2020, 128 GB Ram
Comment 4 Alex Thurgood 2022-10-10 13:56:01 UTC 
@Helmut : thanks !
Comment 5 Alex Thurgood 2022-10-10 14:10:17 UTC 
I would mark this as a duplicate of bug 148435, even though no window manager tool is involved, as it seems to be generally that the hang is triggered when reactivating idle threads, e.g. for redrawing the app window on the screen.
Comment 6 Alex Thurgood 2022-11-04 16:33:17 UTC 

*** This bug has been marked as a duplicate of bug 148435 ***