Bug 152178 - Calc spreadsheet crashes if cursor is scrolled quickly, or off the page. Also crashes when cropping an image, if cropped in two directions
Summary: Calc spreadsheet crashes if cursor is scrolled quickly, or off the page. Als...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected) release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Scrolling-PageUpDown Image-Crop Crash
  Show dependency treegraph
Reported: 2022-11-22 19:24 UTC by jeffkingrotary
Modified: 2023-01-23 20:17 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description jeffkingrotary 2022-11-22 19:24:59 UTC
Calc spreadsheet crashes

1. If cursor is scrolled quickly with a mouse, or if mouse is off the page.  
2. When cropping an image, if the spreadsheet is not saved after each direction is cropped then a crash occurs. For example, cropping one corner down, then another corner sideways.
Using HP Z4 work station, 64 byte

Steps to Reproduce:
1.scroll down in a spreadsheet using the mouse on the scroll bar - move quickly
2.scroll down in a spreadsheet and allow the mouse cursor to move off the scroll bar.
3. crop an image in one direction then crop another corner, possibly move crop quickly

Actual Results:
Calc locks up, then after about 15 - 30 seconds crashes.

This never happened with previous versions of Calc, started as soon as I began using

Expected Results:
should not crash when moving mouse quickly

Reproducible: Always

User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 V Stuart Foote 2022-11-22 21:40:31 UTC
Is it crashing or just the Graphics rendering resetting.

Do you still have issues if you start with non-Vulcan Skia software only raster frame. I.e. check the 'Force Skia software rendering' checkbox and restart.

What GPU and driver?
Comment 2 Stéphane Guillou (stragu) 2023-01-16 12:14:51 UTC
(In reply to jeffkingrotary from comment #0)
> This never happened with previous versions of Calc, started as soon as I
> began using

Would also be helpful if you remembered which version you upgraded from. There are a few reports about Calc crashing when scrolling, we're trying to see if they are the same issue.
Comment 3 Stéphane Guillou (stragu) 2023-01-16 18:38:28 UTC
Jeff replied by email:

> I believe the previous version was 7.3.7.
> A few weeks ago I upgraded to Windows 11.  Now Libre is not crashing nearly as much, in fact I tried to recreate the crash this morning and could not.
> Hope this information helps.
Comment 4 Stéphane Guillou (stragu) 2023-01-23 20:17:07 UTC
From email conversation with Jeff:

I suggested testing the three configurations:

1) Skia on, "force skia software rendering" on (which means your About dialog should say "Skia/Raster")
2) Skia on, "force Skia software rendering" off (which means your About dialog should says "Skia/Vulkan" if you have a graphics card)
3) Skia off

Jeff replied:

> I tried the three settings, pasting and importing images, then scrolling and moving the mouse quickly, off screen as well. The spreadsheet is not crashing.  > I think upgrading to Windows 11 is the reason it doesn't crash now.

Because the upgrade to Windows 11 improved things, and because the crashes were happening with cropping too, I'll just mark this one as a "resolved - works for me" and keep the scroll crash as a "see also".