Description: When closing LibreOffice, even starting it from a bash console (konsole from Plasma / KDE), a kcrash window is started. Below some traces I could get. The first one is from konsole: #being cf = 'libreoffice /.../somefile.ods' [nico@a7er ~]$ cf 45 -- exe=/usr/lib/libreoffice/program/soffice.bin 20 -- appname=soffice.bin 37 -- apppath=/usr/lib/libreoffice/program 10 -- signal=11 9 -- pid=3184 12 -- startupid=0 KCrash: crashing... crashRecursionCounter = 2 KCrash: Application Name = soffice.bin path = /usr/lib/libreoffice/program pid = 3184 KCrash: Arguments: /usr/lib/libreoffice/program/soffice.bin --nocrashhandler KCrash: Attempting to start /usr/lib/drkonqi file:///usr/lib/qt/qml/org/kde/kirigami.2/ContextDrawer.qml:132:9: QML ListView: Binding loop detected for property "topMargin" org.kde.drkonqi.bugzilla: RuntimeException: "Failed to resolve bugzilla product" org.kde.drkonqi: "Failed to resolve bugzilla product" The second one is from kcrash after installing the debug symbols (using the button it has): Application: soffice (soffice), signal: Segmentation fault Content of s_kcrashErrorMessage: std::unique_ptr<char []> = {get() = <optimized out>} [KCrash Handler] #6 0x00007f38592a4884 in () at /usr/lib/libreoffice/program/libuno_sal.so.3 #7 0x00007f38588fe1d5 in () at /usr/lib/libreoffice/program/libcomphelper.so #8 0x00007f38588fe2f9 in () at /usr/lib/libreoffice/program/libcomphelper.so #9 0x00007f3858fc5fa5 in __run_exit_handlers (status=0, listp=0x7f3859163760 <__exit_funcs>, run_list_atexit=run_list_atexit@entry=true, run_dtors=run_dtors@entry=true) at exit.c:113 #10 0x00007f3858fc6120 in __GI_exit (status=<optimized out>) at exit.c:143 #11 0x00007f3858fae297 in __libc_start_call_main (main=main@entry=0x555f3a6d6020, argc=argc@entry=3, argv=argv@entry=0x7ffffb940468) at ../sysdeps/nptl/libc_start_call_main.h:74 #12 0x00007f3858fae34a in __libc_start_main_impl (main=0x555f3a6d6020, argc=3, argv=0x7ffffb940468, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffffb940458) at ../csu/libc-start.c:381 #13 0x0000555f3a6d6065 in () [Inferior 1 (process 3184) detached] Steps to Reproduce: 1. Launch the alias command I've mentioned, which points to 'libreoffice /.../somefile.ods' 2. Work on that file 3. Save 4. Close Calc's window or UI Actual Results: The traces I've mentioned before, in the konsole (if launched from the konsole) and the kcrash dialog, which output I've provided in the description but I'll repeat here: Application: soffice (soffice), signal: Segmentation fault Content of s_kcrashErrorMessage: std::unique_ptr<char []> = {get() = <optimized out>} [KCrash Handler] #6 0x00007f38592a4884 in () at /usr/lib/libreoffice/program/libuno_sal.so.3 #7 0x00007f38588fe1d5 in () at /usr/lib/libreoffice/program/libcomphelper.so #8 0x00007f38588fe2f9 in () at /usr/lib/libreoffice/program/libcomphelper.so #9 0x00007f3858fc5fa5 in __run_exit_handlers (status=0, listp=0x7f3859163760 <__exit_funcs>, run_list_atexit=run_list_atexit@entry=true, run_dtors=run_dtors@entry=true) at exit.c:113 #10 0x00007f3858fc6120 in __GI_exit (status=<optimized out>) at exit.c:143 #11 0x00007f3858fae297 in __libc_start_call_main (main=main@entry=0x555f3a6d6020, argc=argc@entry=3, argv=argv@entry=0x7ffffb940468) at ../sysdeps/nptl/libc_start_call_main.h:74 #12 0x00007f3858fae34a in __libc_start_main_impl (main=0x555f3a6d6020, argc=3, argv=0x7ffffb940468, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffffb940458) at ../csu/libc-start.c:381 #13 0x0000555f3a6d6065 in () [Inferior 1 (process 3184) detached] Expected Results: LibreOffice Calc closing without any reports, in other words, no crash should raise after closing. Reproducible: Sometimes User Profile Reset: Yes Additional Info: It's not only new to LibreOffice version 7.4.3.2 - I can't tell exactly in which version it started to happen, but I think it was around June 2022, in package libreoffice-fresh for ArchLinux, which points to 7.3.3 likely. Plasma / KDE version is currently 5.26.4 Linux Distribution is ArchLinux. Version: 7.4.3.2 / LibreOffice Community Build ID: 40(Build:2) CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb) Locale: es-AR (es_AR.UTF-8); UI: en-US 7.4.3-3 Calc: threaded
I'm sorry... I was pretty sure I had cleared the profile, but after doing it (might be the first time, I can't remember), the crash is not happening. I'll close the bug, and in case it reoccurs, I'll reopen it. Sorry for the noise.
Happened again, now with the new user profile: 1) konsole output: 45 -- exe=/usr/lib/libreoffice/program/soffice.bin 20 -- appname=soffice.bin 37 -- apppath=/usr/lib/libreoffice/program 10 -- signal=11 10 -- pid=71688 12 -- startupid=0 KCrash: crashing... crashRecursionCounter = 2 KCrash: Application Name = soffice.bin path = /usr/lib/libreoffice/program pid = 71688 KCrash: Arguments: /usr/lib/libreoffice/program/soffice.bin --nocrashhandler KCrash: Attempting to start /usr/lib/drkonqi 2) kcrash output: Application: soffice (soffice), signal: Segmentation fault [KCrash Handler] #4 0x00007fc5676df884 in () at /usr/lib/libreoffice/program/libuno_sal.so.3 #5 0x00007fc566d391d5 in () at /usr/lib/libreoffice/program/libcomphelper.so #6 0x00007fc566d392f9 in () at /usr/lib/libreoffice/program/libcomphelper.so #7 0x00007fc567400fa5 in () at /usr/lib/libc.so.6 #8 0x00007fc567401120 in () at /usr/lib/libc.so.6 #9 0x00007fc5673e9297 in () at /usr/lib/libc.so.6 #10 0x00007fc5673e934a in __libc_start_main () at /usr/lib/libc.so.6 #11 0x000055dab883c065 in () [Inferior 1 (process 71688) detached] 3) kcrash output after installing (again) the debug symbols: Application: soffice (soffice), signal: Segmentation fault Content of s_kcrashErrorMessage: std::unique_ptr<char []> = {get() = <optimized out>} [KCrash Handler] #6 0x00007fc5676df884 in () at /usr/lib/libreoffice/program/libuno_sal.so.3 #7 0x00007fc566d391d5 in () at /usr/lib/libreoffice/program/libcomphelper.so #8 0x00007fc566d392f9 in () at /usr/lib/libreoffice/program/libcomphelper.so #9 0x00007fc567400fa5 in __run_exit_handlers (status=0, listp=0x7fc56759e760 <__exit_funcs>, run_list_atexit=run_list_atexit@entry=true, run_dtors=run_dtors@entry=true) at exit.c:113 #10 0x00007fc567401120 in __GI_exit (status=<optimized out>) at exit.c:143 #11 0x00007fc5673e9297 in __libc_start_call_main (main=main@entry=0x55dab883c020, argc=argc@entry=3, argv=argv@entry=0x7ffe04c81fb8) at ../sysdeps/nptl/libc_start_call_main.h:74 #12 0x00007fc5673e934a in __libc_start_main_impl (main=0x55dab883c020, argc=3, argv=0x7ffe04c81fb8, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7ffe04c81fa8) at ../csu/libc-start.c:381 #13 0x000055dab883c065 in () [Inferior 1 (process 71688) detached]
Dear Nicolás Adamo, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Forgot to close it. Can't remember when it was solved, but as for the following version, it is fixed. Version: 24.8.4.2 (X86_64) / LibreOffice Community Build ID: 480(Build:2) CPU threads: 8; OS: Linux 6.6; UI render: default; VCL: kf6 (cairo+wayland) Locale: es-AR (es_AR.UTF-8); UI: en-US 24.8.4-2 Calc: threaded Regards, Nicolás Adamo