Bug 155459 - Point to the relevant section of Privacy Policy from the Options->LibreOffice->General help, "Send crash reports to The Document Foundation" section
Summary: Point to the relevant section of Privacy Policy from the Options->LibreOffice...
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: target:25.2.0
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-23 18:11 UTC by Mike Kaganski
Modified: 2024-10-13 05:39 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Mike Kaganski 2023-05-23 18:11:44 UTC
A user on IRC raised a concern about what is being sent in the crash reports, and why is it not an option to disable sending them, during installation.

> By default, there is a on-by-default setting deep in the settings of
> Writer/LibreOffice which says "Send crash reports to The Document Foundation".
> This is never communicated and allowed to uncheck during the installation.
> This freaks me out. What "crash data" data is it sending if this is enabled?
> If it has anything to do with file names, file CONTENTS, or anything about my
> computer or myself, it's horrible.
> Since it's not mentioned and there is no "More info" or anything, I'm left at
> guessing. And I'm assuming the worst these days.

The respective help [1] should emphasize the (already mentioned there, but not enough) fact that *when the option is enabled*, the user will be asked before each send; and disabling the option disables the whole feature - but when enabled, it will never send without additional request.

And the help should also point to the respective Privacy Policy [2] section I.XI "Absturzberichte (crash reports)", which is the authoritative information about what is sent, and how it is processed.

[1] https://help.libreoffice.org/7.5/en-US/text/shared/optionen/01010600.html
[2] https://www.libreoffice.org/about-us/privacy/
Comment 1 V Stuart Foote 2023-05-23 23:24:24 UTC
+1
Comment 3 Commit Notification 2024-07-25 08:19:10 UTC
Pierre F committed a patch related to this issue.
It has been pushed to "master":

https://git.libreoffice.org/help/commit/421ecbe5b8f35dc9a50ac6a329662231914132d4

clarify + link. tdf#155459
Comment 4 Commit Notification 2024-08-12 16:49:07 UTC
Ilmari Lauhakangas committed a patch related to this issue.
It has been pushed to "master":

https://git.libreoffice.org/help/commit/1a9977f6be56c826404b695ce22f61dd4fc8e0e1

tdf#155459 Fix grammar