Bug 158424 - Checking for an update failed. Error reading data from the Internet. Server error message: . BLANK
Summary: Checking for an update failed. Error reading data from the Internet. Server e...
Status: RESOLVED DUPLICATE of bug 153696
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.5.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-28 21:28 UTC by Graham GADGET
Modified: 2023-11-29 12:22 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Attachments
screenshot (85.42 KB, image/png)
2023-11-29 02:03 UTC, Graham GADGET 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Graham GADGET 2023-11-28 21:28:22 UTC 
Description:
Error reading data from the Internet.
Server error message: .


Steps to Reproduce:
1. ?
2. check for updates
3. wait 10-15 seconds

Actual Results:
Checking for an update failed.

Error reading data from the Internet.
Server error message: .

therefore no update

Expected Results:
Update list is visible


Reproducible: Always


User Profile Reset: No

Additional Info:

Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: en-AU (en_AU); UI: en-GB
Calc: threaded
Comment 1 m_a_riosv 2023-11-29 01:13:27 UTC 
You didn't explain what type of link access to internet.

Only if you attach a sample file, the issue can be tested.
Comment 2 Graham GADGET 2023-11-29 02:03:14 UTC 
Created attachment 191101 [details]
screenshot

Using the HELP Menu.
Select Check for updates.
results in ERROR
Comment 3 QA Administrators 2023-11-29 03:14:39 UTC Comment hidden (obsolete)
Comment 4 Stéphane Guillou (stragu) 2023-11-29 12:22:25 UTC 
Seeing you are using version 7.5.1, this is likely a duplicate of bug 153696, a curl issue. It is resolved in recent version, so please update via the website: 
Thank you!
https://www.libreoffice.org/download/download-libreoffice/

*** This bug has been marked as a duplicate of bug 153696 ***