Description: Since the last update v. 24.8.0.3, Libre Office crashes systematically if one tries to access the Gallery. This worked without problems in previous versions. I accepted the bug reports proposed by Libre Office. Actual Results: Open Writer or Calc, in the right pane, select the third icon "Gallery", when you click on this icon Writer plant and propose to send a report. Expected Results: Writer or Calc crashes. Reproducible: Always User Profile Reset: No Additional Info: This issue did not exist in the previous version.
I can't reproduce it in Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 4ac1015b58a676324443de54188c16abf28d642f CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: x11 Locale: es-ES (es_ES.UTF-8); UI: en-US Calc: threaded
My configuration: PC : Alienware m18 R1 CPU : Intel Core i9-13980HX RAM : 32 Go GPU : NVIDIA GeForce RTX 4090 Disks : 2 x PM9A1 NVMe Samsung 1024GB (Raid 0) 2 x PC SN740 NVMe WD 512GB (Raid 0) System : Microsoft Windows 11 Home (x64) Build 22631.4037 (23H2) Language : French Libre Office Version : 24.8.0.3 So, you are on Linux 6.1, I am on Windows 11, you use Libre Office version 25.2.0.0, this version does not exist for Windows, I use the latest version available for Windows: 24.8.0.3. In fact, nothing common, difficult to compare!
I can't reproduce it on Version: 24.8.0.3 (X86_64) / LibreOffice Community Build ID: 0bdf1299c94fe897b119f97f3c613e9dca6be583 CPU threads: 1; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded eith
I’m running Windows 11 Home (x64) Build 22631.4037 (23H2) French, and not Windows 10 the differences between the two systems may be the cause. Since this morning several crash reports have been sent (one at each attempt). These reports must contain important informations about the problem encountered, can you access it?
Not reproducible. Version: 24.8.0.3 (X86_64) / LibreOffice Community Build ID: 0bdf1299c94fe897b119f97f3c613e9dca6be583 CPU threads: 16; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL threaded Please test in safe mode, Menu/Help/Restart in Safe Mode
I have rebooted Libre Office in safe mode, I also disabled all extensions and graphics acceleration, and always the same result. Remember that this defect appeared immediately after the last update (normal operation before). I found, when searching the web, that many users had problems after an update that corrupted their profile. Don’t you think that might be the case?
It looks like a duplicated of bug 162593 *** This bug has been marked as a duplicate of bug 162593 ***
I use the version downloaded from Libre Office (https://fr.libreoffice.org/), so I used these two files: LibreOffice_24.8.0_Win_x86-64.msi LibreOffice_24.8.0_Win_x86-64_helppack_en msi
It's been closed because it's a duplicate of tdf#162593. You got nothing to do. In French: le ticket a été fermé car il fait doublon avec le ticket tdf#162593. Vous n'avez pas d'action spécifique à effectuer.
I finally decided to reinstall the previous version: Version: 24.2.5.2 (X86_64) / LibreOffice Community Build ID: bffef4ea93e59bebbeaf7f431bb02b1a39ee8a59 CPU threads: 32; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Local: en-FR (en_EN); UI: en-FR Calc: threaded And guess what: everything works normally again, it was therefore a bug of the version 24.8.0.3. So I will stay in version 24.2.5.2 which, it is stable. With my thanks.
*** Bug 162596 has been marked as a duplicate of this bug. ***