Description: When using the Find function in Libre Office Writer, it will frequently crash. I send a crash report every time it happens. It is still happening so not sure if the crash reports are helping or if there's anything that can be done to stop it crashing so frequently when using the Find function Steps to Reproduce: 1. Click Ctrl+F 2.Enter a word or phrase in the document 3.Press enter Actual Results: Every 5-10 times I use the Find function, LibreOffice will crash, I will send the crash report and it will save my documents before recovering and reopening them Expected Results: It will find the word or phrase in the document without crashing Reproducible: Always User Profile Reset: No Additional Info: Find the word or phrase in the document without crashing
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
I think I did what was required. I restarted LibreOffice in safe mode (saving my user profile) and recreated the issue by using the find function. LibreOffice didn't crash even though I used the find function several times. What is the next step? Thanks
Hello ian_pocock@yahoo.co.uk, I can't confirm that the bug is present in master. Version: 24.8.7.0.0+ (X86_64) / LibreOffice Community Build ID: 95dcf9b37e763d61ff08300820eed45216c0c6e1 CPU threads: 12; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Vulkan; VCL: win Locale: en-US (en_FI); UI: en-US Calc: threaded
Thanks Mikhail. Do you mean it's not present in the 'main version' of LibreOffice but just 'my' version of it. Apologies if I've misunderstood your comment.
(In reply to ian_pocock from comment #4) > Do you mean it's not present in the 'main version' of > LibreOffice but just 'my' version of it. it means we cannot reproduce the bug, so it requires more context, not just the version. maybe the file, the string, ... (In reply to ian_pocock from comment #0) > I will send the crash report do you have some URLs of these reports ? see https://help.libreoffice.org/latest/en-US/text/shared/guide/error_report.html
(In reply to ian_pocock from comment #4) > Thanks Mikhail. Do you mean it's not present in the 'main version' of > LibreOffice but just 'my' version of it. Apologies if I've misunderstood > your comment. Hello ian_pocock@yahoo.co.uk, I mean "it's not present in the 'version' of LibreOffice" on my computer Version: 24.8.7.0.0+ (X86_64) / LibreOffice Community Build ID: 95dcf9b37e763d61ff08300820eed45216c0c6e1 CPU threads: 12; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Vulkan; VCL: win Locale: en-US (en_FI); UI: en-US Calc: threaded
OK thanks. I have submitted a crash report every time but I haven't saved any of the url's. presuming they did come up. I will do that next time it happens and you it. Thanks again. Understand re it not happening on your version.
It just happened again and here is the crash report link https://crashreport.libreoffice.org/stats/crash_details/51c112d2-153d-48d1-8e6d-3fceb19171b1 Thanks
Hello ian_pocock@yahoo.co.uk, Does it happen with any specific document ? if so, could you please attach it ? OTOH, could you please record a screencast showing how to reproduce the issue ? There are various free screencast software available for use, including Camstudio (Windows), Jing (Mac), Simple Screen Recorder (Linux) or screencast-o-matic.com (Web).
Created attachment 200724 [details] Screenshot of crash message
It's happened in various different documents so the issue is not related to a specific document. I've uploaded a screenshot of the error message I get after it has crashed. Not sure how else I can demonstrate it - it happens when I use the find function (Ctrl+F) to find a word in the document - I use it a fair bit and every 15-20 times or so, it will crash LibreOffice. Here's the crash report for the latest crash: https://crashreport.libreoffice.org/stats/crash_details/2d719c13-f9e9-49fb-bcf4-edf5d910c96f
A) Do those documents contain a table of content? B) Is the navigator deck open in the sidebar Your crash report suggests it somehow related to bug 148312
1) No they don't - it happens on any Writer document I use and none of them have a table of contents. 2) No the navigator deck open isn't open the sidebar. Thanks
[Automated Action] NeedInfo-To-Unconfirmed
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.