Bug 35983 - No content shown in particular .docx (w:customXml)
Summary: No content shown in particular .docx (w:customXml)
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
3.3.2 release
Hardware: Other All
: medium major
Assignee: Cédric Bosdonnat
Depends on:
Reported: 2011-04-05 02:40 UTC by schematronic
Modified: 2013-11-24 18:29 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

sample file (27.39 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2011-04-05 02:46 UTC, schematronic

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Description schematronic 2011-04-05 02:40:11 UTC
in best case it open empty doc in worst - just unexpected close

probably customXML is root of problem - since this feature removed from latest MS Office - probably customXML element should be ignored
Comment 1 schematronic 2011-04-05 02:46:12 UTC
Created attachment 45267 [details]
sample file
Comment 2 Jan Holesovsky 2011-04-14 04:25:29 UTC
Cedric: Can you please check?
Comment 3 Rainer Bielefeld Retired 2011-05-08 23:05:19 UTC
Missing contents problem is [Reproducible] with reporter's sample document and "LibreOffice 3.4Beta3  – WIN7  Home Premium  (64bit) German UI [DEV300m103 (Build:3)]".

Same problem with obsolete OOo-dev 3.4 version.

MS WORD Viewer will open the problem without problems and shows contents.

Works fine with OOo 3.1.1, that should to spur us on fixing that.

A document converted to odt with OOo3.1.1, reopened with LibO and saved as openxml.docx will show contents in MS-Viewer and LobO (what ever that might mean)

I modified Status due to facts.

Unfortunately we can not handle "Many problems with ..." reports. So here we will handle the problem you see in modified subject. If you observe other problems, please file new reports (may be one by one) for them.

Although I think that the problem is independent, please contribute information concerning your Platform / OS

And, of course, thank you for using LibO and for your attention.
Comment 4 Rainer Bielefeld Retired 2011-05-09 01:11:05 UTC
Bug 36862 - Docx file displays nothing
is very similar, even might be a DUP.
Comment 5 Luboš Luňák 2011-12-16 10:01:30 UTC
Cedric: d5fe99eae04e0a706f072e1da5943c04f52dcd40 in master.

Bug #36862 is not a duplicate.
Comment 6 A (Andy) 2013-05-05 11:45:33 UTC
not reproducible with LO (Win7 Home, 64bit)

I compared it with MSO 2007.
The document is opened fine in LO without any problems and with the same content as in MSO 2007.  
MSO 2007 also opens the file, but with the comment that the document uses custom XML elements, which are no longer supported and cannot be saved.

Therefore, I would propose to close this bug report can anybody still confirm a buggy behavior?

-> changed the status
Comment 7 Luboš Luňák 2013-05-07 17:02:53 UTC
Should be fixed according to comment #5.