Created attachment 47482 [details] screenshot in the time of the crash LibreOffice applications (tried Calc, Writer, Impress) crash at start - when splash-screen shows message "Povolit: Hungarian spelling disctionary, hyphenation patterns, and thesaurus". It crashes only in 3.4.0. LibreOffice 3.3.1 and 3.3.2 were fine. I chose typical installation, for all users. Tried twice - first as upgrade from 3.3.2 and second one with previous clean uninstall of LibreOffice. In both cases the same result: crash at app start. Windows-7 64bit, Czech locale Installed from LibO_3.4.0_Win_x86_install_multi.exe Note: I did not chose or used Hungarian dictionary, locale or such - so the message seems strange for me. Note 2: I never have installed Java. In previous versions of LO there were warning messages at start due to this but they could have been ignored and LO runs with no problems. Now in 3.4 there were no such messages (maybe they would appear if it would not have crashed?) - I do not know if this is relevant..
Unfortunately I could not reproduce the problem. I tried it on English Windows 7, not Czech by the way. Try Custom Install, and de-select Hungarian dictionaries. Let us know if it crashes, too.
I did uninstall and then clean install of 3.4 again, with deselecting all languages but Czech and English in the dictionary subtree... After installation, applications still crashes, but now splash-screen displays different text (see attached screenshot) Btw. I wonder, why dictionaries for all languages are checked for installation by default... while "language tools" have checked only Czech and English by default.
Created attachment 47811 [details] crash at start again (now installed only Czech and English dictionaries)
> I wonder, why dictionaries for all languages are checked for > installation by default.. Because there is no way to guess what language dictionaries are useful to the user. Trying to be clever will just piss some people off. Nationalism is a disease. Better to be totally neutral.
This bug has keyword NEEDINFO. Should I provide some more info? E.g. can be some debug log taken?
I'm also experiencing this bug using LibO_3.4.1_Win_x86_install_multi.exe Default custom options only have English checked. I also tried manually installing Hungarian support, because that is where it visibly crashes on startup. No change. Windows 7 x64 Sp1 (fully patched). English US Has any progress been made on this?
(In reply to comment #6) > I'm also experiencing this bug using LibO_3.4.1_Win_x86_install_multi.exe > > Default custom options only have English checked. > > I also tried manually installing Hungarian support, because that is where it > visibly crashes on startup. No change. > > Windows 7 x64 Sp1 (fully patched). > English US > > Has any progress been made on this? I did my own checking. I deleted all references to Hungarian support in C:\Program Files (x86)\LibreOffice 3.4\share\extensions. Then it crashed at "enabling beanshell" or something like that. So I went back and deleted script-provider-for-beanshell, and now it starts up.
When you say "Hungarian support", what do you mean exactly? User interface translated to Hungarian, or spell checking and dictionaries for Hungarian? And how exactly did you "delete" the beanshell thing?
Seems to be fixed in 3.4.1 for me.
I had a crash that was identical to this one. The cause was I only had the 64 bit java runtime installed. It seemed that Libre Office was trying to use it and crashing rather than detecting it as x64 and dismissing it. I installed the 32 bit jre and office worked as expected.
...it is different from me: I have had no jre installed - 32bit nor 64bit
This is also happening to me on Windows 7 Pro (64 bit). I upgraded a working install of 3.3 by installing LibO_3.4.1_Win_x86_install_multi and LibO_3.4.1_Win_x86_helppack_en-GB. I have 64-bit Java 6.0.260 installed. I'm getting a crash at startup with the splash screen displaying "Enabling: Hungarian spelling dictionary, hyphenation patters, and thesaurus". Right now, LibreOffice is unusable on this PC.
Win7 x64 Ultimate LibreOffice 3.4.2 (upgraded to the same directory without problem or option changes since the original LO release). i am having the exact same problem described above. When i run the Custom install path, the 3 English language pack entries (US, UK, South African) are selected. All others are deselected. Even after a complete uninstall. i go into the LibreOffice folder and delete any folders not removed by the uninstaller. i search the registry for references to LibreOffice that might connect to the Hungarian dictionary... Looks like all clear. But it still crashed on launch. i'm not changing any other selections in the Custom options, except the install path, where i remove the version number from the install path (a separate rant: that should really go away). As for Java, i have the 64 & 32 bit versions (v6 update 26) installed. At one point i also had both JDKs installed. i can't remember which of these 4 possible Java runtimes i selected inside LibreOffice, but shouldn't LO be able to disengage itself from a selected runtime if it fails to link up during launch? And where do i find this magic configuration to point it elsewhere?
(In reply to comment #13) > Win7 x64 Ultimate > LibreOffice 3.4.2 (upgraded to the same directory without problem or option > changes since the original LO release). > > i am having the exact same problem described above. > > When i run the Custom install path, the 3 English language pack entries (US, > UK, South African) are selected. All others are deselected. Even after a > complete uninstall. i go into the LibreOffice folder and delete any folders not > removed by the uninstaller. i search the registry for references to LibreOffice > that might connect to the Hungarian dictionary... Looks like all clear. But it > still crashed on launch. > > i'm not changing any other selections in the Custom options, except the install > path, where i remove the version number from the install path (a separate rant: > that should really go away). > > As for Java, i have the 64 & 32 bit versions (v6 update 26) installed. At one > point i also had both JDKs installed. i can't remember which of these 4 > possible Java runtimes i selected inside LibreOffice, but shouldn't LO be able > to disengage itself from a selected runtime if it fails to link up during > launch? And where do i find this magic configuration to point it elsewhere? And not 5 minutes after posting this: %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml DELETE THAT FILE. LibreOffice will re-create it on the next launch, and LibreOffice will launch successfully.
(In reply to comment #14) > (In reply to comment #13) > > Win7 x64 Ultimate > > LibreOffice 3.4.2 (upgraded to the same directory without problem or option > > changes since the original LO release). > > > > i am having the exact same problem described above. > > > > When i run the Custom install path, the 3 English language pack entries (US, > > UK, South African) are selected. All others are deselected. Even after a > > complete uninstall. i go into the LibreOffice folder and delete any folders not > > removed by the uninstaller. i search the registry for references to LibreOffice > > that might connect to the Hungarian dictionary... Looks like all clear. But it > > still crashed on launch. > > > > i'm not changing any other selections in the Custom options, except the install > > path, where i remove the version number from the install path (a separate rant: > > that should really go away). > > > > As for Java, i have the 64 & 32 bit versions (v6 update 26) installed. At one > > point i also had both JDKs installed. i can't remember which of these 4 > > possible Java runtimes i selected inside LibreOffice, but shouldn't LO be able > > to disengage itself from a selected runtime if it fails to link up during > > launch? And where do i find this magic configuration to point it elsewhere? > > > And not 5 minutes after posting this: > %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml > > > DELETE THAT FILE. LibreOffice will re-create it on the next launch, and > LibreOffice will launch successfully. I got this error again with 3.4.2. And deleting the file you mentioned seems to have solved the problem. Thanks.
(In reply to comment #14) > And not 5 minutes after posting this: > %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml > > > DELETE THAT FILE. LibreOffice will re-create it on the next launch, and > LibreOffice will launch successfully. @ Joe T. : You're a GOD ! After deleting that will, LibreOffice starts up and displays the following message : (7 times) - JRE is Defective LibreOffice requires a Java runtime environment (JRE) to perform this task. The selected JRE is defective. Please select another version or install a new JRE and select it under Tools - Options - LibreOffice - Java. I'm using Windows 7 SP 1 64-bit Home Premium + Oracle JDK 64-bit. But now it starts! :-)
(In reply to comment #16) > (In reply to comment #14) > > > And not 5 minutes after posting this: > > %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml > > > > > > DELETE THAT FILE. LibreOffice will re-create it on the next launch, and > > LibreOffice will launch successfully. > > @ Joe T. : You're a GOD ! > > After deleting that will, LibreOffice starts up and displays the following > message : (7 times) > > - JRE is Defective > > LibreOffice requires a Java runtime environment (JRE) to perform this task. The > selected JRE is defective. Please select another version or install a new JRE > and select it under Tools - Options - LibreOffice - Java. > > I'm using Windows 7 SP 1 64-bit Home Premium + Oracle JDK 64-bit. > > But now it starts! :-) Note: Problem still happens as of LibreOffice 3.4.3 (without the workaround above).
3.4.3 English install on Windows XP sp3 (32bit) with JRE 6u26 opens all applications with no issues. I did removed my App Data\LibO profile before installation.
I confirm that, in my XPpro 32bit SP3 italian install, LO 3.4.3 crashed until I deleted the %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml. After the deletion, LO started and stopped many times saying that JRE is needed, but I have a JRE 7.0 version installed on my pc. After this messages, LO started normally and in all new launches starts correctly without any error message.
I confirm that, in my Win 7 64bit SP1 German install, LO 3.4.3 crashed until I deleted the %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml. After the deletion, LO started and stopped many times saying that JRE is needed, but I have a JRE 7.0 version installed on my pc. After this messages, LO started normally and in all new launches starts correctly without any error message. LibreOffice 3.4.3 OOO340m1 (Build:302) Both 32bit and 64bit installed c:\Program Files\Java\jre7\bin>java -version java version "1.7.0" Java(TM) SE Runtime Environment (build 1.7.0-b147) Java HotSpot(TM) 64-Bit Server VM (build 21.0-b17, mixed mode) c:\Program Files (x86)\Java\jre7\bin>java -version java version "1.7.0" Java(TM) SE Runtime Environment (build 1.7.0-b147) Java HotSpot(TM) Client VM (build 21.0-b17, mixed mode, sharing)
I am now getting this exact issue in 3.4.4. It did not occur for me in 3.4.3.
Removing javasettings_Windows_x86.xml still works. :)
One kinda big drawback though -- Java 7 and LibO do not mix: https://bugs.freedesktop.org/show_bug.cgi?id=39659 So things that depend on it, like the LanguageTool extension, do not work.
It is an issue with 3.5.0 beta0 too.
[This is an automated message.] This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it started right out as NEW without ever being explicitly confirmed. The bug is changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases. Details on how to test the 3.5.0 beta1 can be found at: http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1 more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
needinfo keyword redundant by needinfo status.
*** Bug 44747 has been marked as a duplicate of this bug. ***
I faced this issue with two different PCs, one running Windows XP, SP-3 and the other running Win 7. The crash happened regardless of JRE (no java, JRE 6u30, JRE 7u2) But the Libo 3.4.5 starts fine. However, I am assuming no one has yet consciously changed the code to avoid the crash. Therefore it is safe to assume that in future, Libo may start crashing again. A comparison of the code between 3.4.4 and 3.4.5 could provide a clue.
pls don't change the version number. indicates the version against which it initially is reported. I see what happened up to comment #20 as a useful attempt to find out what happened.
(In reply to comment #28) > A comparison of the code between 3.4.4 and 3.4.5 could provide a clue. In which if the million lines you would suggest start searching ;-) anyone on Linux having the issue? If so, pls try to get a backtrace or strage log http://wiki.documentfoundation.org/BugReport (maybe it's possible to on windows ...? Thanks
First occurred for me after installing 3.4.5. Crashed on loading Hungarian files. Deleting %APPDATA%\LibreOffice\3\user\config\javasettings_Windows_x86.xml caused errors on the subsequent start-up, but on LibreOffice program launches thereafter there were no errors. Using JRE 7 Update 2.
*** This bug has been marked as a duplicate of bug 38913 ***