The example: When I tried pasting a text into Writer, it gave a message that the "Requested clipboard format is not available". The problem: All I can do is press the "OK" button. This does NOT solve my problem as I still need to paste that piece of text into Writer. I need to paste-copy the text in a notepad like application OR I need to know of the existence of the "Paste special" function. The possible solutions: * Ask if the user wants to paste the text without formatting, * redirect to the "Paste special" dialog, * ...
[This is an automated message.] This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it started right out as NEW without ever being explicitly confirmed. The bug is changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases. Details on how to test the 3.5.0 beta1 can be found at: http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1 more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
I have never seen message "Requested clipboard format is not available". My be it is bug in some program? How can be this reproduced?
I don't know it this is a bug and by now I don't know any more what the source of the copied text was, but it was only with that specific piece of copied text that I had the problem. My conclusion is that when something is pasted, writer checks the format of what's in the clipboard and if it isn't recognised, gives the error message that I received.
I came across the same behavior while trying to copy a citation from Mendeley desktop to Writer (on Ubuntu 10.10). Suggested solution sounds good to me :)
Dear bug submitter! Due to the fact, that there are a lot of NEEDINFO bugs with no answer within the last six months, we close all of these bugs. To keep this message short, more infos are available @ https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement Thanks for understanding and hopefully updating your bug, so that everything is prepared for developers to fix your problem. Yours! Florian
The issue is still valid even with LibreOffice 4.1. A possible way to reproduce the issue is described here - http://bugs.rosalinux.ru/show_bug.cgi?id=1483: Description of problem: 1. Open speedtest.net in firefox. 2. Choose server and launch test 3. After ending click Share Results and copy URL in the appropriate field 4. You can paste this text into kwrite 5. But if You try paste this text to LibreOffice Writer You get an error (screenshot is attached) 6. You can paste the text only using Klipper
Thanks for additional testing. In this case problem is in Flash player. IMHO we should close this bug with status NotOurBug
No it shouldn't be closed yet: the problem is not that the input is bad, it is the way LO handles the problem. A user doesn't care if flash causes the copied text to have some kind of error in it which makes it unpasteable, he wants it done or at least get an error that helps him a bit further. "Requested clipboard format is not available" does not suffice, look again to my first post for my suggestion how to solve this.
About comment 9: not reproducible in LO 3.4 and 3.5 on WinXP 32 bit, Firefox If it is Linux-specific bug, then please tell me. I will try on Ubuntu. And, please, tell me Linux analog of clipbrd.exe
(In reply to comment #12) I tested it and I also couldn't reproduce this on Windows 7 64Bit using version 3.6.3.2 (portableapps version).
I can reproduce the issue (using steps in comment 9) on LO 4.1.4.2 on Ubuntu. I believe the point of comment 13 is that the issue isn't reproducible on Windows, not that the issue isn't reproducible at all. (The previous commenters were fairly clear about this, but I wanted to clarify a bit further.) I agree with the suggested solutions in comment 0. (Apparently mrkazoodle@gmail.com and philip_hoflack@hotmail.com are the same person, per comment 11 and comment 3.) I searched in the source code: The symbol for the error message in question is MSG_CLPBRD_FORMAT_ERROR It appears in http://opengrok.libreoffice.org/xref/core/sw/source/ui/dochdl/swdtflvr.cxx in methods _PasteFileContent (twice) _PasteDBData _PasteFileList
(In reply to comment #14) > I can reproduce the issue (using steps in comment 9) on LO 4.1.4.2 on > Ubuntu. I believe the point of comment 13 is that the issue isn't > reproducible on Windows, not that the issue isn't reproducible at all. (The > previous commenters were fairly clear about this, but I wanted to clarify a > bit further.) I was trying to reproduce the issue using the steps in comment 9, but couldn't and you're right: I could have been clearer about this. > I agree with the suggested solutions in comment 0. (Apparently > mrkazoodle@gmail.com and philip_hoflack@hotmail.com are the same person, per > comment 11 and comment 3.) Hm, seems I registered twice, how silly :p > I searched in the source code: > The symbol for the error message in question is MSG_CLPBRD_FORMAT_ERROR > It appears in > http://opengrok.libreoffice.org/xref/core/sw/source/ui/dochdl/swdtflvr.cxx > in methods > _PasteFileContent (twice) > _PasteDBData > _PasteFileList Thanks! Hopefully this bug report will lead to an improvement :)
Never confirmed by QA team - moving to UNCONFIRMED. Thanks for your patience and understanding.
(In reply to mrkazoodle from comment #0) > The example: > When I tried pasting a text into Writer, it gave a message that the > "Requested clipboard format is not available". > > The problem: > All I can do is press the "OK" button. This does NOT solve my problem as I > still need to paste that piece of text into Writer. I need to paste-copy the > text in a notepad like application OR I need to know of the existence of the > "Paste special" function. > > The possible solutions: > * Ask if the user wants to paste the text without formatting, > * redirect to the "Paste special" dialog, UX: One for you to triage
Just tried to reproduce this speedtest.net problem and it still exists in LibreOffice 4.2.8.2 on Linux Mint 17.1 If it helps, I think the problem is Linux-specific and it is also Adobe Flash specific. If so, reports 68765 and 76338 are related. As is the problem I am having using a similar copy-to-clipboard function on https://www.citethisforme.com/ which also uses Adobe Flash. (It used to work on that web site but they changed it a few weeks ago to Flash and it has not worked since.) It just makes LibreOffice say "Requested clipboard format is not available.".
This is a linux only issue as mention in my bug 76338 and this is more of a bug than an enhancement as libreoffice should be picking the correct paste option.
We're replacing our use of the 'ux-advise' component with a keyword: Component -> LibreOffice Add Keyword: needsUXEval [NinjaEdit]
If we want to change anything the best is to "improve" the text like "Cannot paste clipboard content." But NOTOURBUG in my opinion (up to QA/Dev).
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Dear mrkazoodle, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
What are the steps for this bug? I don't see Share in speedtest.net and Flash is disapearring.
I am now unable to reproduce this bug because the sites that caused it no longer use Flash.
The bug is reproducible in LO Writer 7.3.2.2.: 1. Copy an HTML-formatted text from a Thunderbird 91 email message. 2. Open a new document in Writer, no matter whether in Linux or Windows. 3. Paste the clipboard into the document. Result: "Requested clipboard format is not available." Same if you choose, before pasting, "Paste special". It only works with "Paste unformatted text".
Additional info: on Linux it only happens when running on Wayland; it works perfectly on X11 (it was noted also here https://bugzilla.redhat.com/show_bug.cgi?id=1433341)
(In reply to Christian Lehmann from comment #26) > The bug is reproducible in LO Writer 7.3.2.2.: > > 1. Copy an HTML-formatted text from a Thunderbird 91 email message. > 2. Open a new document in Writer, no matter whether in Linux or Windows. > 3. Paste the clipboard into the document. Please attach here clipboard contents when copied from Thunderbird, using github.com/hluk/CopyQ/releases.
Dear mrkazoodle, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear mrkazoodle, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp