Bug 41237 - Installation of dictionaries failed with ""/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed""
Summary: Installation of dictionaries failed with ""/singletons/com.sun.star.deploymen...
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
Master old -3.6
Hardware: x86-64 (AMD64) Linux (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 41290 (view as bug list)
Depends on:
Blocks:
 
Reported: 2011-09-26 10:21 UTC by Thomas Hackert
Modified: 2016-03-11 19:50 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Thomas Hackert 2011-09-26 10:21:33 UTC
Hello @ll,
when I try to install http://dev-builds.libreoffice.org/daily/Linux_x86_64_Release_Configuration/master/2011-09-26_04.11.22/master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz, I get the following messages:

<quote>
Ersatz für libo-dev3.5-dict-en wird entpackt ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1 zurück
dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Bearbeiten von LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-en_3.5.0-1_amd64.deb (--install):
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Aufräumen:
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
Vorbereitung zum Ersetzen von libo-dev3.5-dict-es 3.5.0-1 (durch .../libo-dev3.5-dict-es_3.5.0-1_amd64.deb) ...
Ersatz für libo-dev3.5-dict-es wird entpackt ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1 zurück
dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Bearbeiten von LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-es_3.5.0-1_amd64.deb (--install):
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Aufräumen:
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
Vorbereitung zum Ersetzen von libo-dev3.5-dict-fr 3.5.0-1 (durch .../libo-dev3.5-dict-fr_3.5.0-1_amd64.deb) ...
Ersatz für libo-dev3.5-dict-fr wird entpackt ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1 zurück
dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Bearbeiten von LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-fr_3.5.0-1_amd64.deb (--install):
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück

ERROR: exception occurred raising singleton "/singletons/com.sun.star.deployment.ExtensionManager": loading component library failed: file:///opt/lo-dev/program/../program/libdeployment.so

unopkg failed.
ERROR: Registration of extensions failed!
dpkg: Fehler beim Aufräumen:
 Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
</quote>

... :( After that I am neither able to purge LO nor to update my system ... :( And I cannot install the Germanophone package as well, as I get a nearly identical error there too, when apt tries to install the dict-de package ... :(

OS: Debian Testing AMD64
LO: master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US
Sorry for the inconvience and have a nice evening
Thomas.
Comment 1 SURCOUF 2011-10-03 00:50:14 UTC
(In reply to comment #0)
> Hello @ll,
> when I try to install
> http://dev-builds.libreoffice.org/daily/Linux_x86_64_Release_Configuration/master/2011-09-26_04.11.22/master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz,
> I get the following messages:
> 
> <quote>
> Ersatz für libo-dev3.5-dict-en wird entpackt ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> zurück
> dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Bearbeiten von
> LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-en_3.5.0-1_amd64.deb
> (--install):
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Aufräumen:
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> Vorbereitung zum Ersetzen von libo-dev3.5-dict-es 3.5.0-1 (durch
> .../libo-dev3.5-dict-es_3.5.0-1_amd64.deb) ...
> Ersatz für libo-dev3.5-dict-es wird entpackt ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> zurück
> dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Bearbeiten von
> LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-es_3.5.0-1_amd64.deb
> (--install):
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Aufräumen:
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> Vorbereitung zum Ersetzen von libo-dev3.5-dict-fr 3.5.0-1 (durch
> .../libo-dev3.5-dict-fr_3.5.0-1_amd64.deb) ...
> Ersatz für libo-dev3.5-dict-fr wird entpackt ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> zurück
> dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Bearbeiten von
> LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-fr_3.5.0-1_amd64.deb
> (--install):
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> 
> ERROR: exception occurred raising singleton
> "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> 
> unopkg failed.
> ERROR: Registration of extensions failed!
> dpkg: Fehler beim Aufräumen:
>  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> </quote>
> 
> ... :( After that I am neither able to purge LO nor to update my system ... :(
> And I cannot install the Germanophone package as well, as I get a nearly
> identical error there too, when apt tries to install the dict-de package ... :(
> 
> OS: Debian Testing AMD64
> LO: master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US
> Sorry for the inconvience and have a nice evening
> Thomas.

Hello,

Got the same problem when I installed the master~2011-09-30_18.30.33_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz.

Hope that someone can help.

Thanks for the future help

Bunty
Comment 2 Thomas Hackert 2011-10-03 01:47:17 UTC
Hello Bunty, *,

(In reply to comment #1)
> (In reply to comment #0)
> > Hello @ll,
> > when I try to install
> > http://dev-builds.libreoffice.org/daily/Linux_x86_64_Release_Configuration/master/2011-09-26_04.11.22/master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz,
> > I get the following messages:
> > 
> > <quote>
> > Ersatz für libo-dev3.5-dict-en wird entpackt ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> > zurück
> > dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Bearbeiten von
> > LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-en_3.5.0-1_amd64.deb
> > (--install):
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Aufräumen:
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > Vorbereitung zum Ersetzen von libo-dev3.5-dict-es 3.5.0-1 (durch
> > .../libo-dev3.5-dict-es_3.5.0-1_amd64.deb) ...
> > Ersatz für libo-dev3.5-dict-es wird entpackt ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> > zurück
> > dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Bearbeiten von
> > LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-es_3.5.0-1_amd64.deb
> > (--install):
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Aufräumen:
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > Vorbereitung zum Ersetzen von libo-dev3.5-dict-fr 3.5.0-1 (durch
> > .../libo-dev3.5-dict-fr_3.5.0-1_amd64.deb) ...
> > Ersatz für libo-dev3.5-dict-fr wird entpackt ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Warnung: Unterprozess altes post-removal-Skript gab den Fehlerwert 1
> > zurück
> > dpkg - stattdessen wird Skript aus dem neuen Paket probiert ...
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Bearbeiten von
> > LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US/DEBS/libo-dev3.5-dict-fr_3.5.0-1_amd64.deb
> > (--install):
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > 
> > ERROR: exception occurred raising singleton
> > "/singletons/com.sun.star.deployment.ExtensionManager": loading component
> > library failed: file:///opt/lo-dev/program/../program/libdeployment.so
> > 
> > unopkg failed.
> > ERROR: Registration of extensions failed!
> > dpkg: Fehler beim Aufräumen:
> >  Unterprozess neues post-removal-Skript gab den Fehlerwert 1 zurück
> > </quote>
> > 
> > ... :( After that I am neither able to purge LO nor to update my system ... :(
> > And I cannot install the Germanophone package as well, as I get a nearly
> > identical error there too, when apt tries to install the dict-de package ... :(
> > 
> > OS: Debian Testing AMD64
> > LO: master~2011-09-26_04.11.22_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US
> > Sorry for the inconvience and have a nice evening
> 
> Hello,
> 
> Got the same problem when I installed the
> master~2011-09-30_18.30.33_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz.
> 
> Hope that someone can help.
> 
> Thanks for the future help

thank you for confirming my issue :) I can confirm, that this issue is still not fixed with master~2011-10-01_12.06.37_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US.tar.gz and therefor I cannot install master~2011-10-01_12.06.37_LibO-Dev_OOO350m1_Linux_x86-64_langpack-deb_de.tar.gz to get a workable apt ... :( So I decided to change the importance of this bug from "Medium" to "High" to get more attention for this bug ... ;) I hope, this is OK ...
Thomas.
Comment 3 SURCOUF 2011-10-03 06:47:10 UTC
Hello Thomas,

have been working on the problem since last night. Still on it. I feel quite discourage not to find a solution to this for, as you have said, I can't even update my linux.

Hope that the developers will find a solution as soon as possible; we are quite helpless for the time being.

regards

Bunty
Comment 4 Thomas Hackert 2011-10-03 10:29:02 UTC
Hello Bunty, *,
(In reply to comment #3)
> have been working on the problem since last night. Still on it. I feel quite

thank you very much :)

> discourage not to find a solution to this for, as you have said, I can't even
> update my linux.

Yes, it is really annoying ... :(

> Hope that the developers will find a solution as soon as possible; we are quite
> helpless for the time being.

I wish I could be of any help here ... But I can not program, so ... :(
Thanks for your work so far
Thomas.
Comment 5 SURCOUF 2011-10-03 12:07:14 UTC
Hello Thomas,

No no no, I'm not programming, I've just been trying to find a solution so as to be able to update and upgrade my linux. Since now I haven't been able to find a way out. I'll keep up trying hoping to get through soon. I'll let you know

Bunty
Comment 6 SURCOUF 2011-10-04 08:21:21 UTC
Hello Thomas,

I finally got a solution. Just have a look at this link. I just resolved my problem using the steps proposed.

http://www.piprime.fr/1476/supprimer-manuellement-paquet-debian-ubuntu/

Have fun

Bunty
Comment 7 Susan Cragin 2011-10-07 05:15:43 UTC
bug 41290 is a duplicate of this and I will so mark it.
SusanC
Comment 8 Susan Cragin 2011-10-07 06:24:55 UTC
I am unable to follow these steps because I get the message:
dpkg: error: you must specify packages by their own names, not by quoting the names of the files they come in

--and I can't figure out the names of the three packages.
Comment 9 Susan Cragin 2011-10-08 07:30:00 UTC
The 2 11 10 7 build installed for me without a problem, and so this bug MAY have been fixed.
Comment 10 Thomas Hackert 2011-10-08 10:45:10 UTC
Hello Bunty, *,
sorry, for the delay, but I had to much work the last week ... :(

(In reply to comment #6)
> I finally got a solution. Just have a look at this link. I just resolved my
> problem using the steps proposed.
> 
> http://www.piprime.fr/1476/supprimer-manuellement-paquet-debian-ubuntu/

Thank you first for your further investigation :) I have looked at that link (though I do not understand any French ... :( ) and tried to find the package files in /var/lib/dpkg/info, but to no avail ... :(  There are loads of files, but none with "libre", "lo" or the like ... :( But then I tried the new master~2011-10-07_11.38.30_LibO-Dev_OOO350m1_Linux_x86-64_install-deb_en-US (thanks Susan for your comment :) ), with which the installation worked like a charm :) Just still no luck with the Germanophone lang package, still not installable ... :(

Thanks again to both of you and have a nice evening
Thomas.
Comment 11 Björn Michaelsen 2011-12-23 12:39:35 UTC
[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation: http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html
Comment 12 Thomas Hackert 2011-12-24 00:45:45 UTC
Hello Björn, *,
thank you for the reminder :) This issue seems to be fixed in the meantime, so I close it as "Resolved Fixed"
Merry X-mas and have a nice day
Thomas.
Comment 13 manj_k 2012-01-09 12:41:37 UTC
*** Bug 41290 has been marked as a duplicate of this bug. ***
Comment 14 NoOp 2012-09-01 21:03:32 UTC
This issue is occuring again on the 3.6.1 .deb installs. Please see:
<https://bugs.freedesktop.org/show_bug.cgi?id=54202>
[Error while installing Dutch Linux Deb (x64) main installer with command dpkg -i *]
Comment 15 Thomas Hackert 2013-10-05 16:35:42 UTC
Hello NoOp, *,
(In reply to comment #14)
> This issue is occuring again on the 3.6.1 .deb installs. Please see:
> <https://bugs.freedesktop.org/show_bug.cgi?id=54202>
> [Error while installing Dutch Linux Deb (x64) main installer with command
> dpkg -i *]

I have not this bug anymore, since I reported it ... ;) Have you tested it with a newer built than 3.6.1? Does it occur there, too? It would be nice, if you could test it again ... ;)
Have a nice evening
Thomas.
Comment 16 NoOp 2013-10-05 17:22:53 UTC
Recommend that this bug be closed. I can no longer reproduce and LO 3.x reached EOL in August 2013:
<https://wiki.documentfoundation.org/ReleasePlan>
Comment 17 Thomas Hackert 2013-10-06 02:30:30 UTC
Good morning NoOp, *,
(In reply to comment #16)
> Recommend that this bug be closed. I can no longer reproduce and LO 3.x
> reached EOL in August 2013:
> <https://wiki.documentfoundation.org/ReleasePlan>

thanks for your comment :) I will close it then :)
Have a nice day
Thomas.