Created attachment 58770 [details] Doc file with picture inside that is incorrectly displayed in LibreOffice Writer Today I have got a MS-Office doc document from customer. I opened this file in LibreOffice Writer v3.5.1 on Windows XP. In doc file there is attached image. Display of this image in LibreOffice is not displayed correctly, actually it is displayed in the way that image can't be recognized. I send this doc to coworker and he could opened it on his MS-Office program and image was displayed correctly. One work-around I have found in LibreOffice is right mouse click and select Save Graphics. Then open this file with some image viewer - image is displayed correctly. Conclusion, LibreOffice can't correctly open/display doc file with image attached inside. See attachment.
I also tested the same doc file in LibreOffice Writer v3.5.0 on Ubuntu 11.10. The same problem - image in Writer is incorrectly displayed. Corrupted display of image is exactly the same as in Windows XP. It looks like this is not a Windows specific problem.
Confirmed with LibO 3.5.1 on Windows XP. Tested also on Windows XP/Vista 64 with OOo 3.1, LibO 3.3.4, and LibO 3.4.5. Exactly the same error, so no regression.
I have upgraded LibreOffice to v3.5.1 on Ubuntu 11.10. I have tried opening file with this new version and the problem remains (exactly the same as on LibreOffice v3.5.1 on Windows XP).
I retested the problem on LibreOffice v.3.5.4.2 on Windows XP and problem still persists. It looks like if huge image is included into .doc document, it is displayed incorrectly in LibreOffice.
I retested the problem on LibreOffice v.3.6.4.3 on Windows XP and problem still persists.
Retested on LibreOffice v.3.6.5.2 on Windows XP and problem still persists.
Retested on LibreOffice v.4.0.3.3 on Windows XP and problem still persists.
Retested on LibreOffice v.4.0.4.2 on Windows XP and problem still persists.
Retested on LibreOffice v.4.1.0.4 on Ubuntu 12.04 using ppa:libreoffice/ppa and problem still persists.
Retested on LibreOffice v.4.1.3.2 on Windows XP and problem still persists.
Retested on LibreOffice v.4.3.5.2 on Windows 7 and problem still persists.
Retested on LibreOffice v.4.4.2.2 on Windows 7 and problem still persists.
Retested on LibreOffice v.4.4.3.2 on Windows 7 and problem still persists.
Retested on LibreOffice v.4.4.4.3 on Windows 7 and problem still persists.
Retested on LibreOffice v.5.0.0.2 on Windows 7 and problem still persists.
Retested on master on Windows 7 and problem still persists. From Help | About dialog: Version: 5.1.0.0.alpha1+ (x64) Build ID: 89c77994d4638c86635c70535fab6508e2f3d900 TinderBox: Win-x86_64@62-TDF, Branch:MASTER, Time: 2015-07-06_06:19:35 Locale: sl-SI (sl_SI)
The problem in version 5032 still exists. No graphics when you open a .doc file. The same file opens correctly in Word 2010 and in WPS Writer (9.1.0.4942). The same problem with OpenOffice Writer (4.12), no graphics. All tests were done in a desktop with an Intel I7 and with System 7 64 bit installed.
Retested on master on Windows 7 and problem still persists. From Help | About dialog: Version: 5.2.0.0.alpha0+ Build ID: 014633f83e44ae8ba33087b6f38e8e253e281969 CPU Threads: 3; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2015-12-15_06:21:44 Locale: sl-SI (sl_SI)
I figure it out what is really an issue here. It looks like it is a scaling problem. How to reproduce a work-around: 1. Open attached sample.doc file. 2. Right click on image and select Format Image. 3. Crop tab. In Scale section change both Width and Height to 36% and click on OK button and now image is correctly displayed. Now I can zoom out the image with bottom-right zoom scale ruler to 300% and perfectly see the content of image.
Retested the problem on LibreOffice 5.3.x nightly and problem still persists. Work-around is like described in https://bugs.documentfoundation.org/show_bug.cgi?id=47596#c19 except right menu option looks like renamed from "Format Image" to "Properties". ============== TESTED VERSION ============== Version: 5.3.0.0.alpha0+ Build ID: 0325b22a2a2b537a71f53b7c5d3e6c13fef68911
Hi, retested on master and problem persists. Attached file at bug report sample.doc is opened with attached image inside doc file so compress the content of image can't be seen. Work-around to see the image in Writer: 1. Open attached sample.doc file. 2. Right click on image and select Properties. 3. Crop tab. In Scale section change both Width and Height to 36% and click on OK button and now image is correctly displayed. Now I can zoom out the image with bottom-right zoom scale ruler to 300% and perfectly see the content of image. =============== MASTER VERISION =============== Version: 5.3.0.0.alpha1+ Build ID: f965a629fba10ecba7bad938a0c1c9c3db1e510d CPU Threads: 3; OS Version: Windows 6.1; UI Render: default; Layout Engine: new; TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2016-11-23_00:13:10 Locale: sl-SI (sl_SI); Calc: group
Created attachment 130330 [details] Doc file compared MSO LO So many comments and cause was not determined, bug was not pinpointed to the key issue. It means triaging was not done properly. Original image is rotated and cropped but LO didn't rotate it on import, just applied wrong scale. I don't know what's the image type. Bug 71703 says import problem happens with WMF, not PNG images. Good way is to create few .doc files in MSO from scratch, with different rotated/cropped/WFM/PNG settings, and test in LO.
Timur, I can't create new document in Microsoft Office, because I don't use MSO. I just got the document from my business partner few years ago. If someone has a MSO it is probably simple to create document: 1. Open my attachment from year 2012 from LibreOffice. 2. Right click on image and click Copy. 3. Open MSO and paste. 4. Do what Timur suggest: "Good way is to create few .doc files in MSO from scratch, with different rotated/cropped/WFM/PNG settings, and test in LO." Regards
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
similar in Version: 6.3.0.0.alpha0+ Build ID: b45289e48e0f354b9996e2846dd041db4a9947ce CPU threads: 4; OS: Linux 4.15; UI render: GL; VCL: gtk3; TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2019-02-08_12:51:03 Locale: nl-NL (nl_NL.UTF-8); UI-Language: en-US Calc: threaded
Created attachment 165620 [details] DOC file from MSO with PNG Here is DOC file from MSO with PNG rotated. Repro 7.1+ for PNG and WMF. Looks like the same issue so far. MSO created DOCX with similar rotated content opens OK.
Created attachment 165621 [details] DOC file from MSO with PNG compared MSo 2016 LO 7.1+ Confirmed for rotation of 90, 180, 270.
*** Bug 71703 has been marked as a duplicate of this bug. ***
*** Bug 124615 has been marked as a duplicate of this bug. ***
Dear grofaty, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
I can still reproduce the problem from original post. Version: 7.3.5.2 / LibreOffice Community Build ID: 30(Build:2) CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: sl-SI (en_US.UTF-8); UI: en-US Ubuntu package version: 1:7.3.5-0ubuntu0.22.04.1 Calc: threaded
I can still reproduce the problem from original post in master version. Version: 7.5.0.0.alpha0+ / LibreOffice Community Build ID: 349e3af0c5dd5ed495ed61aab526f63c16f0e215 CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Created attachment 192351 [details] Comparison_LO_ws_MS-Office
Retested after 12-years of reporting an issue. Still an issue in LibreOffice Writer 24.2, but it works fine in Microsoft Office Word 365. Attachment in previous post: - left site LibreOffice (incorrectly displayed image) - Microsoft Office (correctly displayed image)
Same as your pic (attachment 58770 [details]), with - LibreOffice Version: 7.5.9.2 (X86_64) / LibreOffice Community - Microsoft Office 2019. both on Windows 11. As there are a lot of other image management problems with LO, it could be interesting to see if we could reproduce the same thing in Impress/Powerpoint. I'll try next week.