Bug 51529 - Quickstarter is not shut down from Installer Wizard
Summary: Quickstarter is not shut down from Installer Wizard
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected)
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Win-Installer-MAB
  Show dependency treegraph
Reported: 2012-06-28 10:21 UTC by Andras Timar
Modified: 2014-08-04 16:15 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Andras Timar 2012-06-28 10:21:13 UTC
Quickstarter is shut down during uninstall without UI, e.g. from Control Panel, Uninstall, or right click on MSI, Uninstall.

Quickstarter is not shut down from Installer Wizard. E.g. from Control Panel, Change, Remove or start the MSI and then choose Remove.

In the second case, INSTALLLOCATION property exists but it is empty, when it is read by GetOfficeInstallationPath() in ShutDownQuickstarter custom action. The log shows the real value of INSTALLLOCATION (not empty).
Comment 1 bfoman (inactive) 2013-01-28 12:00:07 UTC
Any update on this, please?
Comment 2 retired 2013-12-29 11:27:14 UTC
Is this bug still valid / reproducible with the latest pre-release http://www.libreoffice.org/download/pre-releases/

Should this be still reproducible for you with the latest LO release please set this bug back to UNCONFIRMED NEW. Should this issue be solved set it to WORKSFORME.

Setting to NEEDINFO until more detail is provided.

After providing the requested info, please reset this bug to UNCONFIRMED. Thanks :)
Comment 3 retired 2013-12-29 11:27:47 UTC
sorry messy comment, accidentally hit the save button while it wasn't ready. :S
Comment 4 QA Administrators 2014-07-08 17:29:31 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 5 QA Administrators 2014-08-04 16:15:30 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO