Bug 53416 - Systematic crash
Summary: Systematic crash
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.6.0.4 release
Hardware: PowerPC macOS (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-12 16:30 UTC by François MENNERAT
Modified: 2012-10-04 14:50 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:

Attachments
Crash report (24.38 KB, application/vnd.oasis.opendocument.text)
2012-08-12 16:30 UTC, François MENNERAT 		Details
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Description François MENNERAT 2012-08-12 16:30:17 UTC 
Created attachment 65476 [details]
Crash report

Hi!
After installation of LibreOffice 3.6.0 'stable' version (and the French interface package), immediate crash at launching. De-installing, re-downloading, and re-installing does not help.
Report attached.
Regards.
F. Mennerat
Comment 1 Rainer Bielefeld Retired 2012-08-12 17:45:02 UTC 
This one might be DUP of / related to "Bug 51323 - Constant crashes on MacOS X 10.7 after using existing User Profile folder for upgrade"?

Does it help to rename the user profile?
 <https://wiki.documentfoundation.org/UserProfile#User_profile_location>

@Roman, @Julien:
Can you please watch?
Comment 2 Roman Eisele 2012-08-13 06:47:12 UTC 
Hello François Mennart,

thank you very much for your bug report! There is a good chance that Rainer’s suggestion (to rename your user profile) will help you, so please try it first: search for the folder "LibreOffice" at
  <your user name>/Library/Application Support/LibreOffice/
and rename that folder to something else, e.g. "LibreOffice-old". Then please try to start LibreOffice 3.6 again and report the results here.

Thank you very much in advance!
Comment 3 Julien Nabet 2012-08-17 17:14:45 UTC 
François: Did you test what indicated Roman (comment 2) ?
If needed, you can find more info about profile here: http://wiki.documentfoundation.org/UserProfile
Comment 4 Roman Eisele 2012-10-04 14:50:13 UTC 
Dear bug reporter,

I am sorry, but we can’t do anything about this issue without further information from your side. There has been no answer from you for almost two months. Therefore we have to close this bug report. Feel free to re-open it if you can provide the information requested in comment #1 and comment #2, i.e., if you can report whether renaming the user profile folder has changed the situation or not.

Thank you very much!