Problem description: Whenever i go to the menu: File > Send to (Fichier > Envoyer (in french)) Libreoffice crash (since version 3.5.4 to 3.6.04) Steps to reproduce: 1. Install windows 7, french version with belgian regional settings 2. Install libreoffice 3.6.04 with french and dutch dictionnary 3. Launch openoffice and goto File > Send OR Manage extesions and tyr to click wikipublisher options Current behavior: submenu won't even open and libreoffice crashes (thanx to wikipublisher :/)!!! Expected behavior: should display submenu with: * send document by email * send document by email pdf format * send document by email open format * send document by email word format... * create html document * create master document (* probably wikipublisher submenu) Platform (if different from the browser): Browser: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C) Step to fix: goto program files> libreoffice > share > extensions delete wikipublisher and no more crash YOU SHOULDN'T PUT POORLY TESTED EXTENSIONS IN LIBREOFFICE!!!
it is a wikipublisher issue with foreign language i think (french and dutch in my case)
Could you attach any crash logs, screenshots with error messages?
Hello, unfortunatly i fixed the problem by removing wikipublisher extension from $LIBREOFFICEDIR\share\extensions so i can't acquire the crash log with the debugger. The only thing i can tell atm is that everytime i removed that extension, libreoffice stopped crashing when i try to open File>Send submenu or try to open wikipublisher's options though the extension manager. Ill try to repair the installation to get back the wikipublisher for debug.
Created attachment 66319 [details] Action provoquing the error
Created attachment 66320 [details] situation when wikipublisher is deleted
gdb(with msys) and windbg aren't producing much: Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86 Copyright (c) Microsoft Corporation. All rights reserved. *** wait with pending attach Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ModLoad: 00110000 00121000 C:\Program Files\LibreOffice 3.6\program\swriter.exe ModLoad: 77150000 7728c000 C:\Windows\SYSTEM32\ntdll.dll ModLoad: 75d90000 75e64000 C:\Windows\system32\kernel32.dll ModLoad: 75410000 7545a000 C:\Windows\system32\KERNELBASE.dll ModLoad: 75f40000 76009000 C:\Windows\system32\USER32.dll ModLoad: 762d0000 7631e000 C:\Windows\system32\GDI32.dll ModLoad: 77290000 7729a000 C:\Windows\system32\LPK.dll ModLoad: 75690000 7572d000 C:\Windows\system32\USP10.dll ModLoad: 772d0000 7737c000 C:\Windows\system32\msvcrt.dll ModLoad: 6ea40000 6eae3000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll ModLoad: 76370000 7638f000 C:\Windows\system32\IMM32.DLL ModLoad: 75e70000 75f3c000 C:\Windows\system32\MSCTF.dll ModLoad: 751e0000 7522c000 C:\Windows\system32\apphelp.dll (13ac.17c8): Break instruction exception - code 80000003 (first chance) *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\SYSTEM32\ntdll.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Windows\system32\kernel32.dll - eax=7ffdd000 ebx=00000000 ecx=00000000 edx=771ef17d esi=00000000 edi=00000000 eip=7718410c esp=014cfaac ebp=014cfad8 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 ntdll!DbgBreakPoint: 7718410c cc int 3 0:001> g eax=00000000 ebx=00000000 ecx=0032fbd4 edx=00000020 esi=77227380 edi=77227340 eip=77197094 esp=0032fc24 ebp=0032fc40 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 ntdll!KiFastSystemCallRet: 77197094 c3 ret 0:000> !analyse -v No export analyse found
Created attachment 66324 [details] Action 2 provoquing the error
procdump unfortunatly doesnt show much when libreoffice crash Meh@localhost /c/Program Files/LibreOffice 3.6 $ ./program/procdump.exe swriter.exe -h ProcDump v4.0 - Writes process dump files Copyright (C) 2009-2011 Mark Russinovich Sysinternals - www.sysinternals.com Process: swriter.exe (5324) CPU threshold: n/a Performance counter: n/a Commit threshold: n/a Threshold seconds: n/a Number of dumps: 1 Hung window check: Enabled Exception monitor: Disabled Terminate monitor: Disabled Dump file: c:\Program Files\LibreOffice 3.6\swriter.dmp The process has exited.
procdump says it exited but it was a fatal error like on the printscreen
NOT reproducible with Server Installation of "LibreOffice 3.6.0.4 French UI/ French Locale [Build-ID: 932b512] on German WIN7 Home Premium (64bit) Java 1.6.0_31, Default Document Language French (France), no Wiki Server selected. Dialog appears as expected. I doubt that we can come to a result here as long there is no way to make the problem reproducible. I am pretty sure that this one is a DUP of "Bug 36149 - CRASH hovering over Menu "File > Send" if no JRE is available and MediaWiki Publisher installed", So I make this one as DUP for now. @optional May be it's the same problem as with your exclamation mark key? ;-) I wonder how you install those dict's, my LibO contains all those dictionaries. Is that relation to the dictionaries really tested? Some less upset and some more careful research and bug description to make the problem reproducible would help a lot. Please feel free to reopen this Bug if you find evidence that we have an independent issue here, especially if you find out that the problem persists with 3.6.2. *** This bug has been marked as a duplicate of bug 36149 ***
(In reply to comment #10) > NOT reproducible with Server Installation of "LibreOffice 3.6.0.4 French > UI/ French Locale [Build-ID: 932b512] on German WIN7 Home Premium (64bit) > Java 1.6.0_31, Default Document Language French (France), no Wiki Server > selected. > Dialog appears as expected. > > I doubt that we can come to a result here as long there is no way to make > the problem reproducible. > > I am pretty sure that this one is a DUP of "Bug 36149 - CRASH hovering over > Menu "File > Send" if no JRE is available and MediaWiki Publisher > installed", So I make this one as DUP for now. > > @optional > May be it's the same problem as with your exclamation mark key? ;-) > I wonder how you install those dict's, my LibO contains all those > dictionaries. Is that relation to the dictionaries really tested? Some less > upset and some more careful research and bug description to make the problem > reproducible would help a lot. > > Please feel free to reopen this Bug if you find evidence that we have an > independent issue here, especially if you find out that the problem persists > with 3.6.2. > > *** This bug has been marked as a duplicate of bug 36149 *** Ok, thanx for taking time trying to reproduce my bug.