Bug 54692 - : Writer crashes when searching in help - maybe related to bug 51384
Summary: : Writer crashes when searching in help - maybe related to bug 51384
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.6.0.2 rc
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-09-09 15:03 UTC by Mads G
Modified: 2012-11-22 19:57 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
OS X crash report (50.72 KB, text/plain)
2012-10-18 09:02 UTC, Ralf Bensmann 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Mads G 2012-09-09 15:03:04 UTC 
Problem description: 
Writer crashes if I search in the Help system


Steps to reproduce:
1. Open an existing document in Writer
2. Make some changes to the document - do not save it
3. Open the help and search for "sidenummer"
4. Writer crashes

Current behavior:
Crash and no recovery of the document even though the crashing program says it is possible. And no LibreOffice program can be started until a reboot.

Expected behavior:
No crash. If that cannot be avoided a possible recovery of the document.

Platform (if different from the browser): 
              
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Comment 1 Julien Nabet 2012-09-22 10:00:32 UTC 
On pc Debian x86-64 with 3.5 branch sources updated today, I don't reproduce the problem.

Do you reproduce this with a brand new file or just specifically this one?
Did you try to rename your LO directory profile? (see http://wiki.documentfoundation.org/UserProfile)
Could you give a try to a newer version (3.5.6 or 3.6.1)
Comment 2 Ralf Bensmann 2012-10-18 09:02:13 UTC 
Created attachment 68753 [details]
OS X crash report
Comment 3 Ralf Bensmann 2012-10-18 09:02:58 UTC 
Got exact same problem today, search for "static", see my OS X crash report
LO version is 3.6.0.4
Comment 4 Ralf Bensmann 2012-10-18 09:08:57 UTC 
Does not occur in 3.6.2.2
Comment 5 Julien Nabet 2012-10-18 18:45:15 UTC 
Ralf: Thank you for your feedback. If it doesn't happen in 3.6.2.2, we can update to WFM.
If I wrongly understood and you can still reproduce on the last 3.6.X version, don't hesitate to reopen this bugtracker.
Comment 6 Mads G 2012-11-22 19:57:55 UTC 
Hello.

Sorry for not getting back to you before now.
And thank you very much for helping me with this.

I haven't used Writer for a while and now I can no longer reproduce the
problem.
So you can close this incident.

Thanks again for your help.
And sorry for wasting your time...

Best wishes
Mads

On 18 October 2012 20:45, <bugzilla-daemon@freedesktop.org> wrote:

>  Julien Nabet <serval2412@yahoo.fr> changed bug 54692<https://bugs.freedesktop.org/show_bug.cgi?id=54692>
>  What Removed Added  Status NEEDINFO RESOLVED  Resolution --- WORKSFORME
>
>  *Comment # 5 <https://bugs.freedesktop.org/show_bug.cgi?id=54692#c5> on bug
> 54692 <https://bugs.freedesktop.org/show_bug.cgi?id=54692> from Julien
> Nabet <serval2412@yahoo.fr> *
>
> Ralf: Thank you for your feedback. If it doesn't happen in 3.6.2.2, we can
> update to WFM.
> If I wrongly understood and you can still reproduce on the last 3.6.X version,
> don't hesitate to reopen this bugtracker.
>
>  ------------------------------
> You are receiving this mail because:
>
>    - You reported the bug.
>
>