Created attachment 67485 [details] Word document that hangs when opened LibreOffice hangs when opening the attached Word document. This is a reduced 32-character version of http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=SEC:2011:0502:FIN:EN:DOC. Steps to reproduce: 1. open document Current behavior: hang Expected behavior: open document Platform: Linux Ubuntu 10.04 i686 LibreOffice from git Windows 7 x64 LibreOffice 3.5.4.2 i686 The problem seems to be a never ending loop in SwTxtFormatter::BuildPortions.
Created attachment 67486 [details] Crude hack to prevent hang
Thank you very much for your bug report! Not a new problem; REPRODUCIBLE with * LibreOffice 3.3.0 * LibreOffice 3.4.6 * LibreOffice 3.5.7.1 * LibreOffice 3.6.2.1 all on Mac OS X 10.6.8. Therefore adjusted Version field (should always contain the 1st version in which a bug is reproducible). Thank you especially for the “crude hack” which at least shows where the problem is!
Created attachment 67725 [details] Mac OS X log file created on forced quit on hang The log file (with simple stack trace) created by Mac OS X when I had to force quit LibO 3.5.7.1 because of the hang.
@ Writer experts: Hello Cédric, hello Michael, this is a bug report about a .doc file which causes a hang when opening it in LibreOffice. I know that this is not the only report of that kind, but the GOOD thing here is that the reporter a) has already managed to strip down the .doc file to a minimum, so that you can analyse what causes the hang; and b) has even provided a “crude hack” patch which prevents the hang and, even if it is not suitable for pushing to master, at least seems to show exactly where the bug is. So please take a look at this report; at least a simple-minded bug wrangler like me would hope that with the excellent hints already given here it should be possible to fix the issue rather easily, and this may also fix the import of some other .doc files which cause hangs ... Thank you very much!
Restricted my LibreOffice hacking area
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present on a currently supported version of LibreOffice (4.4.2 or later) https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 4b. If the bug was not present in 3.3 - add "regression" to keyword Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa Thank you for your help! -- The LibreOffice QA Team This NEW Message was generated on: 2015-05-02
The bug is still present in LibreOffice 4.4.2.2 on Windows x86.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present on a currently supported version of LibreOffice (5.1.5 or 5.2.1 https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 4b. If the bug was not present in 3.3 - add "regression" to keyword Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug-20160920
Still hangs in LibreOffice 5.2.1.2 windows x86 on Windows 10 1607.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
The bug is still present in Version: 7.0.0.0.alpha0+ (x64), OS windows
Created attachment 159660 [details] Microsoft Word - libo_hang_sec2011_502RT2003.pdf: just for an idea of what is inside. repro 7.0+
Apparently the checkbox in the document is positioned in a way that makes the line with the checkbox 1 twip larger than the line width, which seems to result in an underflow loop in the layout code. This might be a result of SwFieldFormCheckboxPortion::Format always returning false, while other Format methods seem to return true if the portion doesn't fit. I've changed the return false statement in SwFieldFormCheckboxPortion::Format to return rInf.X() + Width() > rInf.Width() and that seems to work, the document opens without hanging.
Dear libreoffice, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Still hangs. Version: 7.4.2.3 / LibreOffice Community Build ID: 382eef1f22670f7f4118c8c2dd222ec7ad009daf CPU threads: 4; OS: Linux 5.11; UI render: default; VCL: qt5 (qfont+xcb) Locale: en-US (en_US.UTF-8); UI: en-US Calc: CL
still repro with Version: 24.8.2.1 (X86_64) / LibreOffice Community Build ID: 0f794b6e29741098670a3b95d60478a65d05ef13 CPU threads: 4; OS: macOS 11.7.10; UI render: Skia/Raster; VCL: osx Locale: de-DE (de_DE.UTF-8); UI: de-DE Calc: threaded