Bug 56418 - E-Porto 1.0.1: Some menu items inactive in Start Center
Summary: E-Porto 1.0.1: Some menu items inactive in Start Center
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Extensions (show other bugs)
(earliest affected) release
Hardware: All All
: medium major
Assignee: Not Assigned
URL: http://www.deutschepost.de/dpag?tab=1...
Depends on:
Reported: 2012-10-26 06:48 UTC by Rainer Bielefeld Retired
Modified: 2013-12-10 10:47 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Rainer Bielefeld Retired 2012-10-26 06:48:42 UTC
Steps how to with "LibreOffice” German UI/ German Locale [Build-ID: 58f22d5] on German WIN7 Home Premium (64bit):

Start LibO From WIN Programs Start Center:
> LibO start Center Appears

Bug: Menus 'File -> Open', 'Tools - Customize', 'Tools - Options'  And 'Help / all except "Check for Updates"' are greyed out and not active

The problem is related to my profile I have been using the last few weeks and also for, I cna't remember with what the problem appeared, may be before

The problem disappears when I rename my user profile before I launch LibO

So I think this one is related to "Bug 43489 - [Task] Incorrect behavior using existing User Profile for upgrade"
Comment 1 Rainer Bielefeld Retired 2012-10-26 17:29:42 UTC
I found out that that the problem is caused by the "Frankierung" Extension of Deutsche Post.
Comment 2 Rainer Bielefeld Retired 2012-10-26 17:39:51 UTC
AOOo 3.4.0 suffers from the same problem

Major due to Marketing issues
Comment 3 Stephan Bergmann 2012-10-29 16:40:15 UTC
Also reproducible on Linux.  See <http://www.deutschepost.de/dpag?tab=1&skin=hi&check=yes&lang=de_DE&xmlFile=link1022370_1022369> "Download E-Porto Add-In für Microsoft Word und E-Porto Add-In für OpenOfficeTM Writer" for a link to the extension.
Comment 4 Stephan Bergmann 2012-10-29 17:12:56 UTC
This is due to ep_oo_writer_addin_v_1_0.oxt (see comment 3 for download link) containing a registry/data/org/openoffice/Office/ProtocolHandler.xcu that contains

<node oor:name="de.deutschepost.ooeporto.testing.InterceptorJob" oor:op="replace">
  <prop oor:name="Protocols" oor:type="oor:string-list">

conflicting with the original com.sun.star.comp.sfx2.AppDispachProvider handler for .uno* and slot:* in officecfg/registry/data/org/openoffice/Office/ProtocolHandler.xcu.  If you remove the above block from the .oxt, the various menu entries work again.

(There is no easy safeguard against broken extensions here; adding oor:finalize="true" to the original handler does not help, as the conflicting handlers are set nodes with different names.)
Comment 5 Rainer Bielefeld Retired 2012-10-29 17:33:14 UTC
Thank you for debugging!

Please leave these "E-Porto" Bugs open, they will be communication platform to discuss Bugfixing with Deutsche Post developers.
Comment 6 Rainer Bielefeld Retired 2013-03-20 16:11:43 UTC
Still the Same with Extension Version 1.0.2 in LibO and AOOo
Comment 7 retired 2013-12-10 10:47:45 UTC

Deutsche Post states this is compatible with OpenOfficeTM 3.3.0 und 3.4.0. Nothing we can do about this.