Bug 57535 - Unable to read Word documents created on Apple computer
Summary: Unable to read Word documents created on Apple computer
Status: RESOLVED DUPLICATE of bug 53909
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.6.3.2 release
Hardware: All Windows (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-11-26 02:26 UTC by Ken
Modified: 2012-11-29 09:40 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Example document that isn't displayed correctly in Writer. (15.00 KB, application/msword)
2012-11-26 02:26 UTC, Ken
Details

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Description Ken 2012-11-26 02:26:34 UTC
Created attachment 70565 [details]
Example document that isn't displayed correctly in Writer.

Hi!  I discovered some time ago that I'm unable to read Word documents created with the version of Microsoft Office that runs on an Apple computer.  An associate regularly sends me such documents, but when I open them with Writer, the documents are always displayed as pages and pages of random-looking characters, with a few recognizable font names and other words (each letter separated by hash characters).

Attached is an example document that has this text, listed just once: 

  my name is ken welker

I verified this with a Windows copy of Microsoft Office 2012.  When I open this with Writer, however, this document has 13 pages of random text.

I believe the version of Apple Word that generated this document is 2010.  This problem has persisted since at least version 3.3, if not longer.  Please let me know if I can provide other information.
Comment 1 billhook 2012-11-27 10:47:53 UTC
Confirmed on LO 3.6.4.1 Windows XP32bit

The file opens in Microsoft Office 2007 and displays the text "my name is ken welker". LO should do the same.

In LO, I get pages of garbage.

Also, if opened from Calc, LO fails to recognise it as a word .doc, and tries to import it as a spreadsheet. If opened from Writer, it tries to open as a document.
Comment 2 billhook 2012-11-29 04:03:04 UTC
*** Bug 57671 has been marked as a duplicate of this bug. ***
Comment 3 Urmas 2012-11-29 09:40:56 UTC

*** This bug has been marked as a duplicate of bug 53909 ***