Created attachment 71316 [details]
Screenshot of the error message
On Windows 8 64-bit, trying to install LibreOffice 4.0 Beta 1 results in the following error message: "Error 1303: The installer has inufficient privileges to access this directory: C:\ProgramData\Microsoft\...\LOdev 4.0. The installation cannot continue."
Adding Andras to this as he's our Windows Installer expert.
Andras - any ideas about this one?
I've never seen this error before.
For possible solution I found this on the net:
Sorry, I linked the wrong article. This one is better:
Dear Bug Submitter,
This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.
For more information about our NEEDINFO policy please read the wiki located here:
If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!
Dear Bug Submitter,
Please read this message in its entirety before proceeding.
Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):
a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present
b) Provide easy to reproduce steps – the simpler the better
c) Provide any test case(s) which will help us confirm the problem
d) Provide screenshots of the problem if you think it might help
e) Read all comments and provide any requested information
Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue.
Please do not:
a) respond via email
b) update the version field in the bug or any of the other details on the top section of FDO
Reopening this one, I'm a bit stunned that this has been closed as its all over Ask LO:
There are probably more...
I had this issue about a year back and it got so bad that I actually had to write up a workaround for Gaelic users of LO (http://www.igaidhlig.net/en/libre-office/ about half way down). Used the workaround of installing it outside Programs and at some point, the bug went away. Just installed 4.4.5 on Win 8 and guess what, it's back. Same error message, path is C:\Program Files(x86)\LibreOffice 4\program
Yes, I have admin rights and yes, I'm the only account.
Bizarrely, I found that this fix works:
and...wrong status - throwing back to UNCONFIRMED. This needs to be confirmed by someone in QA - if you want to help - join the chat and walk us through it: http://webchat.freenode.net/?channels=libreoffice-qa
This bug is about Error 1303 (insufficient privileges). When the system account has insufficient privileges, what can LibreOffice installer do? What do you think the "fix" would look like? I gave the link the KB articles that suggest workarounds, and on Ask LO, there are other suggestions that work. I've never encountered this bug myself, so I cannot test it further.
is this still present in LibO 18.104.22.168 installation?
Closing as NOTOURBUG per comment 8.
*** Bug 91493 has been marked as a duplicate of this bug. ***