Bug 60068 - undefined: Systematic LO 3.6.4 crash on Mac OSX 10.8 using calc
Summary: undefined: Systematic LO 3.6.4 crash on Mac OSX 10.8 using calc
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
3.6.4.3 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-30 10:51 UTC by Luc De Ribeiro
Modified: 2013-10-25 15:17 UTC (History)
2 users (show)

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Description Luc De Ribeiro 2013-01-30 10:51:26 UTC
Problem description: 

Whatever file, even new empty one, with some data typed in, when I try to edit a cell the application hangs "application not responding" and I have to force quit.

Tried the user profile reset procedure without success.

If anyone can help because it is unusable now.

Here's a link to an explanatory video:

http://www.youtube.com/watch?v=eluV-cXOZB8&feature=youtube_gdata_player

Steps to reproduce:
1. ....Open new calc document
2. ....Type in some simple data in a few cells
3. ....come back on a cell and try to edit the data you just typed

Current behavior:

 = crash of LibreOffice

Expected behavior:

Work normally in your spreadsheet
              
Operating System: Mac OS X
Version: 3.6.4.3 release
Comment 1 Jorendc 2013-01-30 17:20:40 UTC
Thanks for reporting and that useful video!

I can't confirm this behavior using LibreOffice 4.0.0.2 rc2 with Mac OSX 10.8.2. Do you have some extensions installed? To exclude an user profile problem, is it also possible to reset your User Profile following this guide (https://wiki.documentfoundation.org/UserProfile#Resetting_the_user_profile)?

Kind regards,
Joren
Comment 2 Julien Nabet 2013-02-04 20:33:19 UTC
I just answered to fdo#60162 which is quite similar.
Could you take a look to this:
https://bugs.freedesktop.org/show_bug.cgi?id=60162#c1
and tell us if you find something interesting?
Comment 3 QA Administrators 2013-09-24 01:59:14 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 4 QA Administrators 2013-10-25 15:17:04 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO