Bug 62438 - Graphics corruption on font rendering envolving LibreOffice, NVidia and Compiz
Summary: Graphics corruption on font rendering envolving LibreOffice, NVidia and Compiz
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
(earliest affected)
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Not Assigned
Whiteboard: needsNvidia needsCompiz
Depends on:
Reported: 2013-03-17 14:35 UTC by Walter Ribeiro
Modified: 2015-09-04 03:01 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:
Regression By:

ScreenShot (89.20 KB, image/png)
2013-03-17 14:35 UTC, Walter Ribeiro

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Description Walter Ribeiro 2013-03-17 14:35:35 UTC
Created attachment 76651 [details]

Sometimes while opening LibreOffice, or opening/saving/formating/etc a document, LibreOffice toolbar fonts get corrupted. Closing and opening LibreOffice doesn't solve the problem.
Sometimes other open programs are also affected and their menu and toolbars are also corrupted.
The problem appears to be related to the amount or available resources, because the issue is more frequent if there are many open programs.
When the problem occurs, screen sometimes flashes once or two times. But if I have an external monitor plugged, the effects get worse and screen flashes and flicker for many seconds. At this point sometimes system recover and continues working. Sometimes session hangs and return to login screen. Sometimes all the system freezes and I must turn off computer. Sometimes it rebbots on its own.
LibreOffice is absolutely unusable for me.

Affects: Ubuntu 12.04, 12.10 and 13.04
Affects: Writer, Calc, Impress
Also reported here: https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers/+bug/568492

HP Pavilion dv6000
AMD Turion64x2
GeForce 7150M / nForce 630M/integrated/SSE2/3DNOW! 
NVidia Graphics Driver
Comment 1 Joel Madero 2013-12-20 15:46:44 UTC
Sorry for the long delay - do you still see this problem with 4.1 release?
Comment 2 A (Andy) 2013-12-28 14:59:18 UTC
If it should still persist with the latest release of LO, could you please give detailed information about the steps to reproduce it.
Comment 3 Walter Ribeiro 2013-12-30 11:39:17 UTC
The problem still occurs, fortunately in a lower frequency. After I increase the video memory in the BIOS Setup, the BUG started to occur more occasionally. It just shows that it is related to the amount of resources available and suggests that LibreOffice uses more system resources than other programs.
The issue is also related to nvidia driver (nvidia-304-updates - 304.88).
Comment 4 Joel Madero 2013-12-30 17:44:44 UTC
Moving to UNCONFIRMED as we need an independent source to confirm it not the person who reported.
Comment 5 Joel Madero 2013-12-30 17:45:48 UTC
Bjoern - any thoughts on this one? Thinking it may be driver issue but since OP is Ubuntu based and compiz generally is found with Ubuntu these days, wanted to get your feedback.
Comment 6 tommy27 2014-12-14 13:50:26 UTC
@Walter Ribeiro
are you still seeing this issue one year later using recent LibO release?
Comment 7 QA Administrators 2015-07-18 17:36:21 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18
Comment 8 QA Administrators 2015-09-04 03:01:38 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Message generated on: 2015-09-03