Problem description: Using the gallery, when chosing a sound to include in an odt document, a new panel appears (with a Open file, play button, media length bar, and so on). It seems to make libreoffice EXTREMELY SLOW and it takes about 10 seconds to have a 1-second sound played on a thinkpad t420s with Intel Core i7 4GB Ram. Even to repeatdly play the same sound once Moreover, IT IS IMPOSSIBLE TO GET RID OF the newly appeared panel to give an interface to play sound Now, I always have this panel in my UI in LibreOffice Writer whatever I do. I tried to hide every UI component, this one stays there. Trying to reopen Writer has no effect, i'm going to uninstall and reinstall. Steps to reproduce: 1. Open the media gallery via the button in the UI 2. Select some sounds, play with it, try to include it in a document, delete it 3. play with Current behavior: When I close the "gallery", the panel for opening movies and sound stays open. No button or no option menu can hide it. It stays now forever, even for new documents, using a significant part of my LibreOffice Writer window. Expected behavior: Having a "close" button or have an entry in the "toolbars" menu view to close it. + Not being so slow Operating System: Fedora Version: 4.1.0.0.beta1
Hello Yohann, On each side of your Writer window, at middle height, you have a new button (five vertical points enclosed with triangles). By clicking on it, you hide the media panel on the left side and the sidebar on the right. You can also slide the window border to get the same thing. No issue for me concerning the time, no slowing down. Perhaps a linux issue? LO 4.2.0.0.alpha0+ Build ID: c36348f20c4fcb6ae1acb0fd06c19edfa9fb108 Windows 7 Home Premium. Have a nice day, Jacques Guilleron
Hello yohann, *, I cannot confirm it w/ LO Version: 4.1.0.1 Build ID: 1b3956717a60d6ac35b133d7b0a0f5eb55e9155 and installed Germanophone lang- as well as helppack under Debian Testing AMD64. It neither slows down my system nor I am not able to close the Media Playback toolbar ... ;) Did you try to close the toolbar via "View - Toolbars - Media Playback"? Does it close then? And wrt to LO slowing down your system: Which Java version are you using? Sorry for the inconvenience Thomas.
When you dock the media player there is no close button on the window. There is no option in the menu to show or hide the media player like there is in Impress (Tools > Media Player). To hide the media player in Writer you need to use the trick. Click and drag on any empty space in the media player region. The window should popup and there will be a close button. The media player shows when you double click on any sound in the galery. There should be a menu option to hide the media player in Writer. In Calc you can not double click on a sound in the galery and the media player does not show. Tested with LibreOffice 4.0.4 release, but I think this goes back too. I am switching importance to minor as a clear workaround exists.
See also: Bug 57526 - Cannot close or remove Media Player (Duplicate)
Hello Goran, *, (In reply to comment #3) > When you dock the media player there is no close button on the window. There but yohan has not written anything, that he docks the media player ... ;) And when I dock it, I can easily undock it again and close it then ... ;) > is no option in the menu to show or hide the media player like there is in > Impress (Tools > Media Player). If I undock the media player in Writer, I have the usual "x" on the right to close it, or can use <Alt>+<F4> ... ;) > To hide the media player in Writer you need to use the trick. Click and drag > on any empty space in the media player region. The window should popup and > there will be a close button. That does not work for me w/ LO Version: 4.1.0.1 Build ID: 1b3956717a60d6ac35b133d7b0a0f5eb55e9155 and installed Germanophone lang- as well as helppack under Debian Testing AMD64 and KDE 4.8.4 ... :( > The media player shows when you double click on any sound in the galery. > There should be a menu option to hide the media player in Writer. In Calc > you can not double click on a sound in the galery and the media player does > not show. OK, but that would be another bug (or better feature request ... ;) ). > Tested with LibreOffice 4.0.4 release, but I think this goes back too. I am > switching importance to minor as a clear workaround exists. OK Thanks for your additional information Thomas.
With LO version 4.2.7.2 it is possible to click and drag the media player to get the 'X' up to close it but it took me a few attempts. I agree with the previous posters, there should be a menu entry to close it. This is massively counter-intuitive at the moment and it's no wonder that so many people think LO is old-fashioned.
Using 64-bit Linux Mint Cinnamon 17.1 with 4.0.4-040004-generic kernel LibreOffice version: 5.0.0.0.beta1 Build ID: 0a16c3dda4150008d9be6f24cbd15ac198d116d3 Locale: et-EE (et_EE.UTF-8) I confirm the bug in 5.0.0.0.beta1 in Linux. I opened gallery and tried to listen sound file preview. The sound file played well but media player window leaved open and was empty - only the title was visible. That media player window was not possible to close - then whole LibreOffice will crash. Next time you open the LibreOffice Writer - the media player window will open also and again not possible to close and LibreOffice will crash. The only workaround seems to be to erase the user profile of LibreOffice, which location is described here - https://wiki.documentfoundation.org/UserProfile
Created attachment 115912 [details] backtrace log in Linux created as root user Using 64-bit Linux Mint Cinnamon 17.1 with 4.0.4-040004-generic kernel LibreOffice version: 5.0.0.0.beta1 Build ID: 0a16c3dda4150008d9be6f24cbd15ac198d116d3 Locale: et-EE (et_EE.UTF-8) these steps has been done during backtrace: * open gallery * open first sound file preview Result: * sound file plays normally * media player window remains open * trying to close the media player window the LibreOffice will be closed using force * reopening Writer the media player window will open again and cannot be closed
Created attachment 115914 [details] strace log in Linux as regular user Using 64-bit Linux Mint Cinnamon 17.1 with 4.0.4-040004-generic kernel LibreOffice version: 5.0.0.0.beta1 Build ID: 0a16c3dda4150008d9be6f24cbd15ac198d116d3 Locale: et-EE (et_EE.UTF-8) Opening Writer when already media player window were opened last time when LibreOffice were closed using force. Media player window remains open and impossible to close - LibreOffice will crash again.
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No problem with any slowness, crash or emptiness. I don't know how to dock it, though. Would be great to hear from the people reproducing the bug in 2013-2015. Arch Linux 64-bit Version: 6.2.0.0.alpha0+ Build ID: 00e10ae3189a4407ffb1a48f836cd52dc9a1b6df CPU threads: 8; OS: Linux 4.18; UI render: default; VCL: gtk3_kde5; Locale: fi-FI (fi_FI.UTF-8); Calc: threaded Built on 13 October 2018
Dear yohann.math, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Following Buovjaga's comment, let's put this one to NEEDINFO.
Dear yohann.math, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear yohann.math, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp