Bug 68944 - Get rid of the recovery window after a crash.
Summary: Get rid of the recovery window after a crash.
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.0.2.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-09-04 15:47 UTC by Lionel Dricot
Modified: 2014-06-01 20:30 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Lionel Dricot 2013-09-04 15:47:11 UTC
Step to reproduce:

1. Work on a document in LibreOffice. Save regularly.

2. Wait for a crash to happen (shouldn't take long)

3. The recovery window is showed. Launch the recovery process.


Result: the document is recovered in a state as it was a few hours ago (the amount of work lost appears to be random).


Expected result: the document should, at the very least, be in the state it was when saved for the last time.



This happens every time the recovery window is showed. Workaround: refusing the recovery allows you to have the document as it was the last time you saved. Which is usually fine.


In the end, the recovery window is a bug in itself and should be completely removed as long as we can't guarantee at 100% that the recovery is a state after the last save.
Comment 1 Zeki Bildirici 2013-09-27 13:06:28 UTC
Hi,

You mean that recovery function is not able to load the -last- autosave and loads autosaves from a few hours ago, right?

So this bug meant to be the malfunction of this property to be fixed, not exterminating it.

Btw, do you still have this problem? In my experiences think recovery is not to bad and it is able to recover the last autosave.

Best regards,
Zeki
Comment 2 Lionel Dricot 2013-09-30 06:40:10 UTC
1. The recovery code does *not* work. I've never witnessing anybody that told me "it works great". 


2. There should not be any recovery windows at all. The document should open as it was when LibreOffice crashed, that's it. The recovery process is confusing (and, as pointed out above, does not work).


In the current situation, not having anything at all (no recovery, no windows) would be far better.
Comment 3 ign_christian 2013-09-30 07:15:06 UTC
Hi Lionel, it's an odd behavior. Have you tried resetting user profile?

Please also inform your OS & upgrade LO to latest stable release (4.0.5.2 or 4.1.1.2) then report your result here.
Comment 4 Julien Nabet 2013-10-19 19:57:26 UTC
Lionel: any update with last LO version (+ brand new LO profile)

(I put another tracker on cc).

Joren: I don't have much experience with recovery window, any opinion about this from what you experienced?
Comment 5 Jorendc 2013-10-20 08:24:42 UTC
Please also check your settings at Tools > Options > Load and Save > General.
'Save AutoRecovery information every <time in minutes>' (roughly translated).

No other experience with a malfunctioning Recovery process (LibreOffice doesn't crash here much, and if so I'm testing, not writing a text).

Kind regards,
Joren
Comment 6 QA Administrators 2014-05-17 00:34:27 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 7 QA Administrators 2014-06-01 20:30:24 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO