Bug 71775 - VIEWING: hang when switching window
Summary: VIEWING: hang when switching window
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: medium critical
Assignee: Not Assigned
Depends on:
Reported: 2013-11-19 08:09 UTC by Ulrich Windl
Modified: 2014-06-10 20:39 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

1420x1080 WMV video (1.4MB) showing the effect of changing views (1.35 MB, video/x-ms-wmv)
2014-06-10 10:26 UTC, Ulrich Windl

Note You need to log in before you can comment on or make changes to this bug.
Description Ulrich Windl 2013-11-19 08:09:59 UTC
(This report may be related to bug 65076 or bug 64541)
I had two windows for the same document open. I changed the zoom for one window. When I switched to the other window (which was possibly at the end of the document, showing an index), the windows switched from left page view to right page view in a never-ending loop, and I could not do anything. Not even the "close window" events were processed. I had to kill Writer through the task manager.
The document had tables, images, cross-references, index entries, and all the stuff a document has... (just in case you ask)
Comment 1 retired 2013-11-23 19:45:48 UTC
Can you please provide a test document so this can be tested against and subsequently be confirmed. If your document contains sensitive data, please clear that or replace it with random information.

A step-by-step description of how to reproduce the issue is most helpful and will help to speed up the processing of this problem a lot.

Besides that, please provide a screenshot showing your two windows of the one document.

Setting to NEEDINFO until more detail is provided.

After providing the requested info, please reset this bug to UNCONFIRMED. Thanks :)
Comment 2 QA Administrators 2014-06-01 21:30:29 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 3 Ulrich Windl 2014-06-10 07:06:35 UTC
I tried to reproduce the problem, but I could not. However I could reproduce the effect that a change of page view (e.g. from single page to side-by-side) changed the document position considerably (multiple pages). Maybe this, in turn, caused the effect observed.
I have a 1.4MB video (WMV) that shows the effect, but I did not attach it because of size. If you want to see it, please tell me.
Comment 4 Ulrich Windl 2014-06-10 07:08:21 UTC
One more note: Reproduction was done with 4.1.6 release.
Comment 5 Ulrich Windl 2014-06-10 10:26:11 UTC
Created attachment 100795 [details]
1420x1080 WMV video (1.4MB) showing the effect of changing views